- Status Closed
- Percent Complete
- Task Type Bug Report
- Category Engine → Advisor System
-
Assigned To
peeg - Operating System
- Severity Very Low
- Priority
- Reported Version
- Due in Version Undecided
-
Due Date
Undecided
- Votes
- Private
Opened by Aiwendil - 09.12.2008
Last edited by Tuathanach - 27.02.2021
FS#2582 - Can't advice to open help sessions after turning off advisormode
I advised someone in the help channel yesterday. I got a bit busy with group, tells and main chat and I though I answered all his questions, so I turned off the advisor mode. Fine so far. But it seems that player had another question. I guess because the advice session with the player was still open when I turned advisormode off I got the follow up questions of that player. Okay…stil fine so far. But I couldn’t answer to the player anymore. So I had to turn advisor mode on again, send the answer and then turn it off again. Not really a big deal, but maybe worth to look at it ;). I think the best solution would be to allow former advisors to still give help to open advice sessions even after they turned off advisor mode.
(23:32:16) [Help] You advise xxxx with this suggestion: Abelia? Leftclick her to select her. And then say “hi” in the NPC chat tab
(23:32:52) [Help] xxxx asks: wow, what a inovative idea…actualy talkikn to them
(23:33:05) [Help] xxxx asks: thanks, lol I’d never had found that out was looking for a commmand
(23:33:07) [Help] xxxx asks: thanks!
(23:33:36) [Help] You advise xxxx with this suggestion: You are welcome. Have fun. And listen to the NPCs…they tell you what to say next ;)
(23:34:34) >You have just laid down your advisor role.
(23:36:04) [Help] xxxx asks: awesome, are you a developer?
(23:36:22) >You need to be an advisor to use this command.
(23:36:31) >Your request to become an advisor has been granted.
(23:36:35) [Help] You advise xxxx with this suggestion: no…I’m just another player ;)
(23:40:54) >You have just laid down your advisor role.
| ID | Project | Summary | Priority | Severity | Assigned To | Progress | |
|---|---|---|---|---|---|---|---|
| 1334 | PlaneShift | Low | Joe Lyon |
right i had the same situation yesterday.
The advice session stays active (you get even the messages of when you don't answer) but it won't let you answer nor let other take the session
I guess if you put down your advisor role, you do not want to give advice anymore. The help-needing user should probably get a message that his advisor went away and that his latest question is queued for another advisor to answer. The leaving advisor could receive a message about the new question of the user, so he could come back to answer the question if needed, for example if he accidentally left or thought the user had no more questions, but still wants to answer the last one.
I will attempt Tucos for this one, weltall can smack me if I got it wrong.
Maybe someone should make clear how to solve this. There are several options:
1. just do not notify the advisor of the new questions after he switched mode off, and tell the advisee the advisor left. The advisor did leave, so why bother him?
2. do notify both advisor and advisee, but allow the advisor to enter advise mode again.
3. Allow advisor to answer the question without entering advisormode again.
Although 3 is probably what the reporter would like, it is not fixing something that is clearly wrong with advisormode, and even may introduce worse problems. 2 may be nicest (but most work). 1 just fixes the bug in a nice way :)
1.
Removing myself and setting to new.
Peeg can you do this one?