PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: Miush Grawl on December 06, 2014, 04:10:54 am

Title: felicitation and character creation problem
Post by: Miush Grawl on December 06, 2014, 04:10:54 am
Thanks Minks, now I have see the board of the creation of a character. Unfortunately, I've got a crash, here the error message :
Beginning integrity check
couldn't open xml file '/this/updateservers .xml ' !
failed to initialize mirror config current !
Attempting to restore updateservers.xml !

Failed to download servers info !
couldn't open xml file '/this/updateservers.xml ' !
unable to get root node !
couldn't open xml file '/this/updaterinfo.xml ' !
unable to get root node !

I haven't could create my character, please I need to be help, Miush Grawl
Title: Re: felicitation and character creation problem
Post by: Minks on December 06, 2014, 05:24:58 am
Hi. 

Huh, where did your other thread go?
Anyway, my answer before was just a lucky guess.
Without further information, most likely nobody can help you.  :detective:

- what is your operating system?
- What ist your hardware (most important: graphics card)
- Which version of PS did you install?
- Did you really install the game on a usb key?
- When exactly did the crash occur? (Sounds like it was in the char creation screen.)
- Did you try again? Does the game always crash at the same point?
- Did you search the forum for other crashes in char creation an tried the solutions there?

Best,
Minks
Title: Re: felicitation and character creation problem
Post by: Miush Grawl on December 06, 2014, 06:30:59 am
To answer at your questions :
1) my operating system : windows xp version 2002 service pack 2
2) my graphics card : ATI RADEON XPRESS 200 Series
3) Pslauch and psclient 0.6.1.0
4) I really installed the game on a usb key and, when I've full completed the game, I shall transfer it in the computer
5) After the screen Planeshift Azure Spirit, a second screen appears with a mage and a creature. I've clicked on repair and found the error message.
6) I've tried again and I've ridden PLaneshift has quit unexpectdely. At my last try I've send a message to the Planeshift developpers !
7) I recome to the forum to repair and finish to resolve this problem !
Title: Re: felicitation and character creation problem
Post by: Jawir on December 06, 2014, 07:59:46 am
I'm quite puzzled:where is gone the fisrt thread?!?  ??? ??? ???
Anyway, the real problem imho is that you are trying to install PS on an USB stick. Install it as usual in c:\program files\... and then let us know.
If you want a sort of "portable PS" you need to install the game on every systems you want to use and then specify a "cloud folder" as a user config path.
I'm using PS with Dropbox in this way and it works as a charm!
If you find interesting this solution let me know, I'll post more specific instructions.
Title: Re: felicitation and character creation problem
Post by: Miush Grawl on December 06, 2014, 10:50:18 am
Hello Jawir, I've shift the Planeshift file from the usb key to the c:\programs file of the PC. The crash is still on, the only advantage which I 've won is that the load time is a bit shorter. Your idea are good same if she haven't resolve the probl

I am happy to meet you on the forum, Miush the nature drawer
Title: Re: felicitation and character creation problem
Post by: Jawir on December 06, 2014, 11:03:35 am
Moving the Planeshift directory from the USB stick to c:\program files\... isn't enough: you need to reinstall Planeshift leaving the default path as it is suggested by the installer (i.e. double click on  PlaneShift-v0.6.1.exe and don't modify any suggested option).
Once that is done, let us know!  :)
Title: Re: felicitation and character creation problem
Post by: Divod on December 06, 2014, 12:09:20 pm
And be sure to run it as administrator!
Title: Re: felicitation and character creation problem
Post by: Miush Grawl on December 06, 2014, 01:53:01 pm
Good afternoon Jawir and Divod,
For shift the game from usb key to program files : ok !
presentation page is more faster than before : that's better !!
Same problem to create the character : It's annoying !?
discover the icons run planeshift to the ordinator desk : great !!!
But It's still blocked to create my avatar, have you another ideas ?
In France, at Toulon it's 6 h 51 PM, I continue this challenge, Miush
Title: Re: felicitation and character creation problem
Post by: Miush Grawl on December 06, 2014, 02:04:22 pm
Perhaps I've choice a definition of the screen too important, I'm going to the settle page to modify it.
Other question, my pslauncher have the version 3.06, is it the more recent version ? Must I change it ? For the psclient, that's perfect (version 0.6.1)
I must you to be go so far, let's received my friendly congratulations !
Title: Re: felicitation and character creation problem
Post by: Miush Grawl on December 06, 2014, 03:24:31 pm
I've found it !
The French mirror  which download the game have a problem, I must choice the german mirrors (they are two) or the american one. If I do it, must I rebegin the account, the register...?
That's a big waste of time !!! Please Providence give me a lucky charm ! Miush
Title: Re: felicitation and character creation problem
Post by: cdmoreland on December 06, 2014, 06:05:26 pm
You don't need to register again.
Title: Re: felicitation and character creation problem
Post by: Miush Grawl on December 07, 2014, 09:48:17 am
Hello everyone,
My problem is more precise, it's about the Planeshift updater, that's not the french mirror of downloading game, the german one as the same problem : I havent any updater. Then, when I can find it, in which forum ?
Divod, to have run as an administrator, how can you do it, please?
Waesed you are right I'm always register !
Title: Re: felicitation and character creation problem
Post by: Jawir on December 07, 2014, 10:43:23 am
Hello Miush, for a more comprehensive guide you can look at here: http://planeshift.top-ix.org/pswiki/index.php?title=Players_Guide (http://planeshift.top-ix.org/pswiki/index.php?title=Players_Guide).
I hope it can help!  :)
Title: Re: felicitation and character creation problem
Post by: cdmoreland on December 07, 2014, 10:59:14 am
To run the installer as administrator right click and chose "Run as administrator"
Title: Re: felicitation and character creation problem
Post by: LigH on December 07, 2014, 01:16:25 pm
The PlaneShift launcher (pslaunch.exe) is also the updater; it checks for available updates each time you start it.
Title: Re: felicitation and character creation problem
Post by: Miush Grawl on December 09, 2014, 01:53:35 pm
Hello everyone,
For running as a administrator, that's ok, I have another error message (translate From french to english) : psclient_static met a problem and have to close. We apologize you for the incurred inconvenience. That's when I click to one of the races to have a character, what is the next program ?
Title: Re: felicitation and character creation problem
Post by: LigH on December 09, 2014, 04:52:27 pm
If the PlaneShift client crashes while selecting a race, your OpenGL graphic driver is probably not suitable to run PlaneShift.
Title: Re: felicitation and character creation problem
Post by: Miush Grawl on December 10, 2014, 06:54:58 am
Hello LigH,
If my graphic driver isn't suitable, how my OpenGl could become it ?
Title: Re: felicitation and character creation problem
Post by: LigH on December 10, 2014, 08:34:08 am
That may depend on the manufacturer of your computer, if they provide very recent graphic drivers for your model.

Especially laptop manufacturers often modify hardware so that generic drivers made by the chipset manufacturer may not work (e.g. the driver must be downloaded not from intel/ATI-AMD/Nvidia, but from the support pages of ASUS/MSI/Lenovo/hp/etc.). If they don't update their drivers regularly, you may ba stuck with technically outdated and incomplete drivers...

But I can imagine that your graphics chipset (ATI RADEON XPRESS 200 Series) may be rated "suboptimal" anyway. And especially regarding ATI RADEON chips of that age, I remember that it may or may not help to change the use of VBOs in the graphics options.

Furthermore ... seriously? Windows XP SP2? Are you ... "suicidal" connecting to the internet with that?
Title: Re: felicitation and character creation problem
Post by: cdmoreland on December 10, 2014, 10:04:39 am
Furthermore ... seriously? Windows XP SP2? Are you ... "suicidal" connecting to the internet with that?

An option you might want to look into is to use Linux on a old machine. I run Ubuntu 14.10 on an old Dell laptop. It's very user friendly and there are many here that can help you to install PS on it.
Title: Re: felicitation and character creation problem
Post by: Miush Grawl on December 10, 2014, 03:06:45 pm
I believe that I've download Ubuntu a few days ago, that's a luck, but if I download to windows, is the solution work, I try, Miush.
Title: Re: felicitation and character creation problem
Post by: LigH on December 11, 2014, 02:39:18 am
Ubuntu Linux is a different operating system. You will usually boot up your PC with either Windows or Ubuntu. If you have your harddisk partitioned, you can have both installed and select each time you start your PC, but most PCs are shipped with one whole partition, so that won't easily work without a partition resizer. Furthermore, Linux in general is different. Windows applications won't work on Linux, except with additional efforts.

Even if you decided to stay with XP after its "End of Life", Service Pack 3 should be the minimum version to stay with.
Title: Re: felicitation and character creation problem
Post by: iridia on December 13, 2014, 02:52:17 pm
You could also use the wubi.exe that is on the ubuntu iso if you choose to browse the files on the iso (dont ask me how, my knowledge of windows is very minimal) and then you could install ubuntu like any other program in windows and withou a doubt; the installer should contain info on how it further works.. (once again; no windows knowledge)
Title: Re: felicitation and character creation problem
Post by: Miush Grawl on December 19, 2014, 05:10:23 am
Hello everyone, It's Miush, I have create a character and play yesterday, that's wonderful !!!
I've change my name Miush Grawl is become Miush Zrawl an akkaido enkidukai and I have visited Hydlaa Plaza where I've met Abelia Aruine, Xenak the guard and Naeve the blacksmith.
I'm happy except for the downloading time of the Planeshift Azure Spirit, I must wait 25- 30 minutes, it's to long ! How can I reduce the time ?
If that's not the good topic, I'm sorry !
Title: Re: felicitation and character creation problem
Post by: cdmoreland on December 19, 2014, 09:48:11 am
Are you on dial-up?
Title: Re: felicitation and character creation problem
Post by: Bonifarzia on December 19, 2014, 10:33:31 am
I'm happy except for the downloading time of the Planeshift Azure Spirit, I must wait 25- 30 minutes, it's to long ! How can I reduce the time ?
It is well possible that he means the loading time after connecting to the server. I guess shaders and other graphical settings are already on lowest - if not, try that and clear the shader cache. Building up said cache takes a while the first (few) time(s) you play again, but then it should get better. Also, loading takes much longer when on the Hydlaa plaza, as there are lots of detailed other areas nearby. Maybe you prefer to logout on less demanding maps, like gugrontid or the arena.