PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: PurpleSweetTart on September 10, 2015, 05:10:31 pm

Title: Account works on web but not in-game
Post by: PurpleSweetTart on September 10, 2015, 05:10:31 pm

When entering the game it asks for my e-mail and password, so I put it in and it says I don't have an account. But if I did not have an account I would not be able to post this message.  :sweatdrop:

Title: Re: Account works on web but not in-game
Post by: Cairn on September 10, 2015, 05:16:30 pm

A forum account and a game account aren't the same thing :)

Try registering here: http://www.planeshift.it/account/create

Hope this helps sir, and I hope to see you in-game. If you get stuck or lost or frustrated at any point, /tell Sian

RP on!

Title: Re: Account works on web but not in-game
Post by: PurpleSweetTart on September 10, 2015, 08:44:42 pm

I also did that and it is not working as well.

Title: Re: Account works on web but not in-game
Post by: Ascomanni on September 11, 2015, 09:51:21 am

The Forum account and the game account are two different things. Maybe you have to activate it from your email?
Regardless, good luck and I hope to see you soon!

Title: Re: Account works on web but not in-game
Post by: gonger on September 11, 2015, 10:25:09 am

Check your spam folder for the activation message.
If there is nothing, go to http://www.planeshift.it/IRC (http://www.planeshift.it/IRC) and ask for help there.
IRC may look complicated at first, but is really easy to use.

Good luck, and see you soon!

Gonger