Black Screen Windows 7(With Pictures :P)

[Aleka]

Getting this black screen when I launch the game.

http://i.gyazo.com/e50cca676361cef1b1c15ae2e743b97c.png

Here are my specs:
Operating System
   Windows 7 Home Premium 64-bit SP1
CPU
   Intel Core i7 2670QM @ 2.20GHz   83 °C
   Sandy Bridge 32nm Technology
RAM
   8.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
Motherboard
   NEC PRLQ0 (Reduced-pitch PGA)   86 °C
Graphics
   汎用 PnP モニター (1366x768@60Hz)
   Intel HD Graphics Family (Unknown)
Storage
   698GB TOSHIBA MK7575GSX (SATA)   30 °C
Optical Drives
   DTSOFT Virtual CdRom Device
   MATSHITA BD-MLT UJ260
Audio
   Realtek High Definition Audio

[cdmoreland]

The black screen should go away in a bit. You might need to disable GLSL.
http://www.hydlaaplaza.com/smf/index.php?topic=40795.0

[Aleka]

The black screen should go away in a bit. You might need to disable GLSL.
http://www.hydlaaplaza.com/smf/index.php?topic=40795.0

I waited over 10 minutes it doesn't go away.
I disabled the GLSL but it didn't change anything

[Zunna]

I had this black screen too. If I remember well, I turned the Anti-Aliasing to 0x in PS Launcher > Graphic.
Thought, I am on a MAC so I am not fully sure it will work there. Worth a try, I guess 

[Jawir]

Hello Aleka, I can't understand which gpu model is the first one (  汎用 PnP モニター ), but I guess it's an nVidia since you have a second intel gpu. If this is correct, i.e. you have a notebook with nVidia Optimus technology, before starting the game go to the nVidia control panel. From there, under "manage 3D settings", in the "program settings" tab select the PlaneShift Launcher (pslaunch.exe) and the PlaneShift client (psclient.exe) and for each one select the nVidia gpu other than the intel one.
I hope it will work! 

[Aleka]

I had this black screen too. If I remember well, I turned the Anti-Aliasing to 0x in PS Launcher > Graphic.
Thought, I am on a MAC so I am not fully sure it will work there. Worth a try, I guess 

Unfortunately I'm not sure how to that on windows 7.

Hello Aleka, I can't understand which gpu model is the first one (  汎用 PnP モニター ), but I guess it's an nVidia since you have a second intel gpu. If this is correct, i.e. you have a notebook with nVidia Optimus technology, before starting the game go to the nVidia control panel. From there, under "manage 3D settings", in the "program settings" tab select the PlaneShift Launcher (pslaunch.exe) and the PlaneShift client (psclient.exe) and for each one select the nVidia gpu other than the intel one.
I hope it will work! 

Thank you for the information. The graphics card is just Intel HD Graphics Family. 汎用 PnP モニター Just means generic monitor not to sure why it showed up in my speccy tool

Is there an issue with intel graphics and planeshift?

[cdmoreland]

Yes, Intel graphics doesn't play well but I get by with it.

Turn down all the settings to their lowest levels and uncheck all the boxes. Be sure that sound is turned on and set to OpenAL. You can start turning up the graphics once you get logged in. It's almost like the computer and game adapt to one-another.

[LigH]

I had this black screen too. If I remember well, I turned the Anti-Aliasing to 0x in PS Launcher > Graphic.
Thought, I am on a MAC so I am not fully sure it will work there. Worth a try, I guess 

Unfortunately I'm not sure how to that on windows 7.

Doesn't matter which OS: You should look in the "Setting" page, "Graphics" sub-page of your PlaneShift Launcher.

[Aleka]

Yes, Intel graphics doesn't play well but I get by with it.

Turn down all the settings to their lowest levels and uncheck all the boxes. Be sure that sound is turned on and set to OpenAL. You can start turning up the graphics once you get logged in. It's almost like the computer and game adapt to one-another.

I disabled them and now I was able to get to the launcher and update the client. Unfortunately it just gives me a black screen when I run it.

I did it but it made no difference.

Thanks for all the advice so far guys.

I had this black screen too. If I remember well, I turned the Anti-Aliasing to 0x in PS Launcher > Graphic.
Thought, I am on a MAC so I am not fully sure it will work there. Worth a try, I guess 

Unfortunately I'm not sure how to that on windows 7.

Doesn't matter which OS: You should look in the "Setting" page, "Graphics" sub-page of your PlaneShift Launcher.

[Jawir]

Try using it in windowed mode instead of fullscreen if you aren't using it already...

[Aleka]

Try using it in windowed mode instead of fullscreen if you aren't using it already...

http://i.gyazo.com/01be34cdbba949ba78b57364aae7ac45.jpg

Here is what I get now.

[Jawir]

Well, we can say a little step forward! 
Anyway, which kind of character set are you using? Is something like simplified chinese or something?
I don't know honestly if that could cause problems... could you try to switch, if possible, to another one?
Look at here: http://windows.microsoft.com/en-us/windows/change-system-locale#1TC=windows-7

[Snowe]

So, I thought I'd get into PlaneShift, but I too, am having this "black screen" problem on Windows 7. I'm using Windows 7 Home Premium, if it matters. Here are my specs.
------------------
System Information
------------------
Time of this report: 5/15/2013, 02:54:24
       Machine name: DALE-PC
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)
           Language: English (Regional Setting: English)
System Manufacturer: Gateway
       System Model: NV57H
               BIOS: InsydeH2O Version V1.15
          Processor: Intel(R) Pentium(R) CPU B960 @ 2.20GHz (2 CPUs), ~2.2GHz
             Memory: 4096MB RAM
Available OS Memory: 3948MB RAM
          Page File: 2520MB used, 5373MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: Intel(R) HD Graphics Family
       Manufacturer: Intel Corporation
          Chip type: Intel(R) HD Graphics Family
           DAC type: Internal
         Device Key: Enum\PCI\VEN_8086&DEV_0106&SUBSYS_05111025&REV_09
     Display Memory: 1760 MB
   Dedicated Memory: 128 MB
      Shared Memory: 1632 MB
       Current Mode: 1366 x 768 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: unknown
         Monitor Id: CMO1592
        Native Mode: 1366 x 768(p) (60.015Hz)
        Output Type: Internal
        Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32
Driver File Version: 8.15.0010.2418 (English)
     Driver Version: 8.15.10.2418
        DDI Version: 10.1
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 6/10/2011 14:16:06, 8292352 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
  Device Identifier: {D7B78E66-4246-11CF-E77A-1B25A9C2C535}
          Vendor ID: 0x8086
          Device ID: 0x0106
          SubSys ID: 0x05111025
        Revision ID: 0x0009
 Driver Strong Name: oem12.inf:Intel.Mfg.NTamd64:iSNBM0:8.15.10.2418:pci\ven_8086&dev_0106&subsys_05111025
     Rank Of Driver: 00E60001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
   Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Speakers (Realtek High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_10250511&REV_1001
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6329 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 3/15/2011 06:30:06, 2814952 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Microphone (Realtek High Definition Audio)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6329 (English)
      Driver Attributes: Final Retail
          Date and Size: 3/15/2011 06:30:06, 2814952 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Stereo Mix (Realtek High Definition Audio)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6329 (English)
      Driver Attributes: Final Retail
          Date and Size: 3/15/2011 06:30:06, 2814952 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1C26
| Matching Device ID: usb\root_hub20
| Service: usbhub
| Driver: usbhub.sys, 7/14/2011 01:31:18, 343040 bytes
| Driver: usbd.sys, 7/14/2011 01:31:18, 7936 bytes
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub
| | Driver: usbhub.sys, 7/14/2011 01:31:18, 343040 bytes
| |
| +-+ Logitech USB Optical Wheel Mouse
| | | Vendor/Product ID: 0x046D, 0xC018
| | | Location: Port_#0002.Hub_#0004
| | | Matching Device ID: usb\vid_046d&pid_c018
| | | Lower Filters: LUsbFilt
| | | Service: HidUsb
| | | Driver: LUsbFilt.sys, 6/17/2009 12:54:46, 40976 bytes
| | | Driver: hidusb.sys, 11/20/2010 23:23:47, 30208 bytes
| | | Driver: hidclass.sys, 11/20/2010 23:23:47, 76800 bytes
| | | Driver: hidparse.sys, 7/13/2009 20:06:17, 32896 bytes
| | | Driver: WdfCoInstaller01005.dll, 11/2/2006 12:04:56, 1919968 bytes
| | |
| | +-+ HID-compliant mouse
| | | | Vendor/Product ID: 0x046D, 0xC018
| | | | Matching Device ID: hid_device_system_mouse
| | | | Service: mouhid
| | | | Driver: mouhid.sys, 7/13/2009 20:00:20, 31232 bytes
| | | | Driver: mouclass.sys, 7/13/2009 21:48:27, 49216 bytes

[Minks]

Hi there,

you are using an Intel integrated graphics chipset instead of a graphics card. Those a not very good with OpenGL which is needed for Planeshift (kinda the open source equivalent of DirectX).

What makes it probably even worse is that you are using a 3.5 years old graphics driver. 

My advice is to update that driver and then try again.

Best,
Minks

[LigH]

The most annoying issue about System Information is that it combines a lot of superfluous junk with a lack of specific details when it comes to hardware... The most interesting part is the graphic chipset. All it tells is that it belongs to one of the many "intel HD" families. One has to check further to know that this "Gateway NV57H" has a Sandy Bridge CPU with HD 3000 integrated graphics.

Summary: Office grade. No gaming graphic chipset.

And with drivers as old as 2011, I would doubt that the OpenGL features are satisfying. The DirectX stuff reported by System Information almost doesn't matter here...

HWiNFO may have been more verbose in this regard.