I think the complaint department rules need an addition like in the wishlist rules, something like "don't complain for missing things that obviously will be implemented later" or a general "don't complain for things that are not implemented, we have the wishlist for that"
I agree, a short thread with guidelines in it would be nice.
So far there have been
-Complaints about something not implemented yet.
-Complaints about the complaints forum.
-Complaints about people leaving.
-Bug report
I doubt this forum was meant for any of these
(I know there are other threads, just pointing out the bad ones)