Welcome to PS. I'm sorry that your first experience was not pleasant. However I do not think that this is all that common. We don't currently have enough GM's to cover 24/7, but most people know what will happen if they act this way, and our player base is mostly pretty small and dedicated. Occasionally trolls go through the registration process just for a couple minutes of profanity, but for all but the most dedicated trolls it's just too much trouble. In the future please use /petition, /report, or simply /who Game and /tell a Game Master and we will do what we can.