Author Topic: New update doesn't work, crashes program  (Read 744 times)

ohmarinus

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New update doesn't work, crashes program
« on: November 20, 2013, 02:00:32 pm »
Hi guys, I know there is a new version of the client, it downloads the updated, but then it crashes directly after finishing the download through the 'pslaunch' program.


Log:

Code: [Select]
Process:         pslaunch_static [2177]
Path:            /Applications/PlaneShift/pslaunch.app/Contents/MacOS/pslaunch_static
Identifier:      pslaunch_static
Version:         0.5.6.0 (0)
Build Info:      pslaunch_static-Unknown~Unknown
Code Type:       X86 (Native)
Parent Process:  launchd [244]
User ID:         501

Date/Time:       2013-11-20 19:58:58.320 +0100
OS Version:      Mac OS X 10.8.5 (12F37)
Report Version:  10

Interval Since Last Report:          18325 sec
Crashes Since Last Report:           4
Per-App Interval Since Last Report:  589 sec
Per-App Crashes Since Last Report:   3
Anonymous UUID:                      5CF9837B-ECB4-DC44-91F9-805F621F8A51

Crashed Thread:  8

Exception Type:  EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000001a

VM Regions Near 0x1a:
--> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Applications/PlaneShift/pslaunch.app/Contents/MacOS/pslaunch_static
    __TEXT                 0000000000001000-00000000003f1000 [ 4032K] r-x/rwx SM=COW  /Applications/PlaneShift/pslaunch.app/Contents/MacOS/pslaunch_static

Thread 0:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib        0x98a8a8e2 mach_wait_until + 10
1   libsystem_c.dylib              0x98793c04 nanosleep + 375
2   libsystem_c.dylib              0x98793a2e usleep + 60
3   pslaunch_static                0x00032917 csSleep(int) + 27
4   pslaunch_static                0x002c4183 psLauncherGUI::EventHandler::HandleEvent(iEvent&) + 27
5   pslaunch_static                0x001879c9 csEventTree::Dispatch(iEvent&) + 339

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib        0x98a8d9ae kevent + 10
1   libdispatch.dylib              0x95d9ec71 _dispatch_mgr_invoke + 993
2   libdispatch.dylib              0x95d9e7a9 _dispatch_mgr_thread + 53

Thread 2:
0   libsystem_kernel.dylib        0x98a8d0ee __workq_kernreturn + 10
1   libsystem_c.dylib              0x987050ac _pthread_workq_return + 45
2   libsystem_c.dylib              0x98704e79 _pthread_wqthread + 448
3   libsystem_c.dylib              0x986ecdaa start_wqthread + 30

Thread 3:
0   libsystem_kernel.dylib        0x98a8d0ee __workq_kernreturn + 10
1   libsystem_c.dylib              0x987050ac _pthread_workq_return + 45
2   libsystem_c.dylib              0x98704e79 _pthread_wqthread + 448
3   libsystem_c.dylib              0x986ecdaa start_wqthread + 30

Thread 4:
0   libsystem_kernel.dylib        0x98a8c8e2 __psynch_cvwait + 10
1   libsystem_c.dylib              0x987072e9 _pthread_cond_wait + 938
2   libsystem_c.dylib              0x98794ae4 pthread_cond_wait + 48
3   pslaunch_static                0x001916ef CS::Threading::ThreadedJobQueue::QueueRunnable::Run() + 1267

Thread 5:
0   libsystem_kernel.dylib        0x98a8c8e2 __psynch_cvwait + 10
1   libsystem_c.dylib              0x987072e9 _pthread_cond_wait + 938
2   libsystem_c.dylib              0x98794ae4 pthread_cond_wait + 48
3   pslaunch_static                0x001916ef CS::Threading::ThreadedJobQueue::QueueRunnable::Run() + 1267

Thread 6:
0   libsystem_kernel.dylib        0x98a8c8e2 __psynch_cvwait + 10
1   libsystem_c.dylib              0x987072e9 _pthread_cond_wait + 938
2   libsystem_c.dylib              0x98794ae4 pthread_cond_wait + 48
3   pslaunch_static                0x001916ef CS::Threading::ThreadedJobQueue::QueueRunnable::Run() + 1267

Thread 7:
0   libsystem_kernel.dylib        0x98a8c8e2 __psynch_cvwait + 10
1   libsystem_c.dylib              0x987072e9 _pthread_cond_wait + 938
2   libsystem_c.dylib              0x98794ae4 pthread_cond_wait + 48
3   pslaunch_static                0x001916ef CS::Threading::ThreadedJobQueue::QueueRunnable::Run() + 1267

Thread 8 Crashed:
0   pslaunch_static                0x00036938 FileUtil::SetPermissions(char const*, FileStat*) + 20
1   pslaunch_static                0x0001ccca UpdaterEngine::SelfUpdate(int) + 7796
2   pslaunch_static                0x000280a5 UpdaterEngine::CheckForUpdates() + 1049
3   pslaunch_static                0x00028638 UpdaterEngine::Run() + 18
4   pslaunch_static                0x00070087 CS::Threading::Implementation::(anonymous namespace)::proxyFunc(void*) + 111

Thread 9:
0   libsystem_kernel.dylib        0x98a8c8e2 __psynch_cvwait + 10
1   libsystem_c.dylib              0x987072e9 _pthread_cond_wait + 938
2   libsystem_c.dylib              0x98794ae4 pthread_cond_wait + 48
3   pslaunch_static                0x001916ef CS::Threading::ThreadedJobQueue::QueueRunnable::Run() + 1267

Thread 8 crashed with X86 Thread State (32-bit):
  eax: 0x00d32060  ebx: 0x00036932  ecx: 0x9872a947  edx: 0x00d31330
  edi: 0x00e14eb0  esi: 0x00000000  ebp: 0xb0490708  esp: 0xb04906e0
   ss: 0x00000023  efl: 0x00010282  eip: 0x00036938   cs: 0x0000001b
   ds: 0x00000023   es: 0x00000023   fs: 0x00000023   gs: 0x0000000f
  cr2: 0x0000001a
Logical CPU: 0

Binary Images:
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0x92ca6000 - 0x92ca7fff  liblangid.dylib (116) <E13CC8C5-5034-320A-A210-41A2BDE4F846> /usr/lib/liblangid.dylib
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0x996c4000 - 0x9a280ff3  com.apple.AppKit (6.8 - 1187.39) <ACA24416-D910-39B8-9387-52A6C6A561F8> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9a281000 - 0x9a281fff  libsystem_blocks.dylib (59) <3A743C5D-CFA5-37D8-80A8-B6795A9DB04F> /usr/lib/system/libsystem_blocks.dylib
0x9a282000 - 0x9a28bffd  com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x9a28c000 - 0x9a2ceffb  com.apple.RemoteViewServices (2.0 - 80.6) <AE962502-4539-3893-A2EB-9D384652AEAC> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices
0x9a2d6000 - 0x9a2d8fff  com.apple.securityhi (4.0 - 55002) <79E3B880-3AB7-3BF3-9CDF-117A45599545> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x9a2d9000 - 0x9a2d9ffd  com.apple.audio.units.AudioUnit (1.9.2 - 1.9.2) <CFAAB1B1-DBC7-3FF1-97BA-065C6620360D> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9a2da000 - 0x9a2fcfff  libc++abi.dylib (26) <3AAA8D55-F5F6-362B-BA3C-CCAF0D3C8E27> /usr/lib/libc++abi.dylib
0x9a2fd000 - 0x9a338fef  libGLImage.dylib (8.10.1) <E29ED217-09B3-3436-A961-B6F8EBAA7BED> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x9a391000 - 0x9a47aff7  libxml2.2.dylib (22.3) <015A4FA6-5BB9-3F95-AFB8-B9281E22685B> /usr/lib/libxml2.2.dylib
0x9a4ac000 - 0x9a4acffd  libOpenScriptingUtil.dylib (148.3) <87895E27-88E2-3249-8D0E-B17E76FB00C1> /usr/lib/libOpenScriptingUtil.dylib

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 2
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 544
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=134.7M resident=52.9M(39%) swapped_out_or_unallocated=81.8M(61%)
Writable regions: Total=162.3M written=38.7M(24%) resident=63.2M(39%) swapped_out=0K(0%) unallocated=99.2M(61%)
 
REGION TYPE                      VIRTUAL
===========                      =======
CG backing stores                  3476K
CG image                              4K
CG raster data                       16K
CG shared images                   1184K
CoreServices                       3324K
IOKit                              23.6M
IOKit (reserved)                    184K        reserved VM address space (unallocated)
MALLOC                            105.8M
MALLOC guard page                    48K
Memory tag=240                        4K
Memory tag=242                       12K
Memory tag=243                        4K
Memory tag=249                      192K
Memory tag=35                      7092K
Stack                              68.6M
VM_ALLOCATE                        18.6M
__DATA                             6412K
__DATA/__OBJC                       220K
__IMAGE                             528K
__IMPORT                             12K
__LINKEDIT                         33.6M
__OBJC                             1460K
__OBJC/__DATA                        68K
__PAGEZERO                            4K
__TEXT                            101.1M
__UNICODE                           544K
mapped file                       114.6M
shared memory                       580K
===========                      =======
TOTAL                             490.8M
TOTAL, minus reserved VM space    490.6M

Model: iMac11,3, BootROM IM112.0057.B01, 4 processors, Intel Core i5, 2.8 GHz, 4 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x802C, 0x384A53463235363634485A2D314734443120
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x802C, 0x384A53463235363634485A2D314734443120
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.72.0-P2P
Bluetooth: Version 4.1.7f2 12718, 3 service, 13 devices, 3 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: HL-DT-STDVDRW  GA32N
USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfa130000 / 6
USB Device: Razer Abyssus, 0x1532, 0x001c, 0xfa131000 / 11
USB Device: Apple Keyboard, apple_vendor_id, 0x0221, 0xfa132000 / 10
USB Device: External HDD, 0x1058  (Western Digital Technologies, Inc.), 0x1003, 0xfa140000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 4
USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 8
USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
USB Device: USB2.0 Hub, 0x05e3  (Genesys Logic, Inc.), 0x0608, 0xfd130000 / 5
USB Device: io|2, 0x13b2, 0x0008, 0xfd133000 / 6
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
FireWire Device: Rugged FW/USB, LaCie, 800mbit_speed

LigH

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Re: New update doesn't work, crashes program
« Reply #1 on: November 20, 2013, 02:37:40 pm »
I don't know much about Mac specific issues; but I remember that there was always a problem starting the client from within the launcher. I believe if you run the launcher a few times, and there is no more query to update, then you should be able to start the client directly.

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MishkaL1138

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Re: New update doesn't work, crashes program
« Reply #2 on: November 20, 2013, 03:12:10 pm »
If you run a repair again and it tells you all files passed the check, you have 0.6.0 already. Enjoy gaming.

Note: use the elves skin until every skin is updated or you'll have a bad time.

"It's all fun and games until someone stabs someone else in the eye."

Moja Aere

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Re: New update doesn't work, crashes program
« Reply #3 on: November 20, 2013, 03:37:45 pm »
Quote
Mac OS X Users
  • Open the PlaneShift folder. To run the initial update and check for available updates in the future, double-click on the pslaunch application, or Ctrl-click and select "Open" to override security preferences.
  • A window displays the following message: "An update to PlaneShift is available. Do you wish to update now?" Click "Yes".
  • You will see the progress of the update as recent changes are downloaded.
  • Run pslaunch from time to time to get the latest updates. Sometimes you will be required to update in order to connect to the server. Clicking on "Repair" also compares and corrects all non-matching program files against the currently released game version.
IF the launcher crashes during the update, unpack the zip file manually:
 
  • Open the PlaneShift folder and find the new pslaunch.zip file.
  • Unzip the file. It should expand into a folder.
  • Open the folder and replace the older existing items in your PlaneShift folder with these new files. Be careful to move the new items to the exact same location of the older items that need replacing.
This is a work-around to manually aid the update. Once this is done, the rest of the update should run fine if you open the pslaunch application again and click "Yes" to the update prompt or click "Repair".
http://194.116.72.94/pswiki/index.php?title=Players_Guide#Updating_PlaneShift
« Last Edit: November 30, 2013, 01:09:45 pm by Moja Aere »

ohmarinus

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Re: New update doesn't work, crashes program
« Reply #4 on: November 20, 2013, 04:10:51 pm »
I forgot to mention, I also ran the repair, failed too.
I will check the explanation of Moja Aere now :) Thanks!

Okay the problem is: The update was 'probably' successful, however, the pslauncher keeps saying there is a new update available even though I am running 0.6.0!
« Last Edit: November 20, 2013, 04:12:47 pm by ohmarinus »

Moja Aere

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Re: New update doesn't work, crashes program
« Reply #5 on: November 20, 2013, 04:28:42 pm »
and if you say to the pslauncher that you want to update again, then, what happen ::| ?
or try a 'repair', first.

ohmarinus

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Re: New update doesn't work, crashes program
« Reply #6 on: November 20, 2013, 04:36:33 pm »
Repair says it's ok! :)

Game works and functions normally, the shortcut bar is now weird/annoying, but I can't handle changes ;) Autism's a bitch.

Anyway, the pslaunch just keeps pointing me to downloading the update while it's all good.

Lumi

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Re: New update doesn't work, crashes program
« Reply #7 on: November 20, 2013, 05:15:19 pm »
Yes i am on a MAC and have the exact same problem !

I cleared the cache first then "repair" and that's when he basically downloaded the whole new update.

And like ohmarinus, i have still the message telling me to download a new update. ! I just click "NO" but is it good after all ?  :-\

And btw The Wanderer Skin works perfect now too !
<*> The Way of the Hammer <*>

Moja Aere

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Re: New update doesn't work, crashes program
« Reply #8 on: November 21, 2013, 12:36:24 am »
strange :o
this didn't happen to me (OS X 10.8.5)... what OS X version are you using, Lumi and ohmarinus?
even if I think it really shouldn't matter, perhaps it might help.
or not.
I don't know, but hope so :)
« Last Edit: November 21, 2013, 01:47:35 am by Moja Aere »

ohmarinus

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Re: New update doesn't work, crashes program
« Reply #9 on: November 21, 2013, 03:59:39 pm »
Hi, I'm using version 10.8.5 too, build 12F37

I did repair and then it downloaded a lot of megabytes on new stuff and then it basically worked.

Screenshots:
http://imgur.com/a/R7QpC
« Last Edit: November 21, 2013, 04:04:52 pm by ohmarinus »

Lumi

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Re: New update doesn't work, crashes program
« Reply #10 on: November 21, 2013, 05:23:46 pm »
I am using version 10.5.8

I still have the message so i decided not to go in the launcher anymore lol ostrich-like approach !  ;D

I don't seems to miss anything of the new release so far.
<*> The Way of the Hammer <*>

ohmarinus

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Re: New update doesn't work, crashes program
« Reply #11 on: November 21, 2013, 06:23:12 pm »
As you can see in my pictures it is a bit weird and in the background it shows planeshift is upgraded to 0.6.0 so I think thats enough for the developers for now right?

Thanks for letting us know you also have the same Lumi, at least now I don't feel like I'm doing anything wrong ;)

Moja Aere

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Re: New update doesn't work, crashes program
« Reply #12 on: November 22, 2013, 12:43:10 am »
Screenshots:
http://imgur.com/a/R7QpC
… then, there's still something wrong with the launcher itself: it should be version 3.05 :\
(at least... I think so  :-\ )

ohmarinus

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Re: New update doesn't work, crashes program
« Reply #13 on: November 22, 2013, 08:47:38 am »
Screenshots:
http://imgur.com/a/R7QpC
… then, there's still something wrong with the launcher itself: it should be version 3.05 :\
(at least... I think so  :-\ )

Haha, and how does PS update the launcher itself then? :D