PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: canyoubeatkurt on May 04, 2020, 09:48:38 am

Title: I have an account under a email address that I can't access
Post by: canyoubeatkurt on May 04, 2020, 09:48:38 am

I can't access XXXXXXXXX any more so I can't reset my password.  Can you please change the account to XXXXXXXXXX?  I put a /petition in the game but I don't know how that works.

Title: Re: I have an account under a email address that I can't access
Post by: gonger on May 05, 2020, 06:40:58 am

Hi,

A Game Master will answer in your petition.
You an also go to the PlaneShift Discord channel, and ask there:

https://discord.com/channels/378244034348449792/378244034348449794 (https://discord.com/channels/378244034348449792/378244034348449794)

Good luck, and see you soon in the game!

Gonger

Title: Re: I have an account under a email address that I can't access
Post by: Emaline on May 05, 2020, 07:06:32 am

Yes, we saw your petitions, and your discord message and have reached out to you on discord. I would not advise posting your e-mail address on the public forums, however. We will also watch to catch you in game to discuss your remaining open petition. But I will say at this point your current char has spent more time in game than chars combined on the old account, so it may not even be worth pursuing. But we are more than willing to help sort this out we just need to be able to catch you online either on discord or in game to sort a few things out. (Check your PM's on discord as another GM has reached out to you there)