Something I would like to see maybe, perhaps once a month, or even every two to three months, a set time where a GM Vigesimi/judge/collective of guards could be approached by players with disputes.
I've no issue with the GM team. I think they do a fine job, given all the constraints they have on their own time. The GMs are players too, first and foremost, and the game should still be fun for them as well. keep that in mind before you slam them for not living up to your expectations. At the end of the day, players are protected from harassment, RP is still happening, more events are running than in the past months, and the GMs and players are getting along well. New things are constantly being added into the game, and overall, things are good.