Quest rewards were given manually, and the results of who completed them the fastest was posted on the news a long long time ago. There\'s no quest rewards anymore because the devs have far more important things to be doing. Besides, those quests/competitions are incredibly old now.
Yes, GM is Game Moderator. They\'re sort of lower-admins who take care of players ingame, helping them with technical issues (like characters getting stuck inside boxes) and organising special events.