Author Topic: Lazy troubleshooting 101  (Read 382 times)

DaveG

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Lazy troubleshooting 101
« on: July 31, 2006, 11:52:13 pm »
If something is crashing and you can't load up the game, here's the generic troubleshooting steps you should follow before posting:

1) Reboot
2) Check the stickies for known fixes  (like this one)
3) Reinstall the game

You'd be suprized at how many threads end in "I reinstalled and it's working fine now".  Installation is screwing lots of people up, so please read them a few times and follow them correctly.

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Karyuu

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Re: Lazy troubleshooting 101
« Reply #1 on: August 01, 2006, 12:11:08 am »
Eight stickies! Eight! Do you think people will get the point after ten?
Judge: Are you trying to show contempt for this court, Mr Smith?
Smith: No, My Lord. I am attempting to conceal it.

DaveG

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Re: Lazy troubleshooting 101
« Reply #2 on: August 01, 2006, 12:47:29 am »
No, not really.  I don't think anyone reads these...

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Santiago

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Re: Lazy troubleshooting 101
« Reply #3 on: August 01, 2006, 12:52:08 am »
You might as well compact them all into 1 sticky called "Read This". No more people will read it than they do now, but it would make the list smaller. :)

DaveG

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Re: Lazy troubleshooting 101
« Reply #4 on: August 01, 2006, 03:50:59 pm »
Well, I have one big sticky, and no one reads that either.  The problem is, I add stuff to it and it ends up large to cover everything.  The larger it gets, the less likely people are to actually read it.  :|

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Karyuu

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Re: Lazy troubleshooting 101
« Reply #5 on: August 01, 2006, 03:55:35 pm »
Well, you can consolidate a lot of these "newbie install guides" into the main Install Instructions thread. For example this one and the 0 technical ability thread can fit just fine. We have 3-4 different threads mentioning basically the same procedure.
Judge: Are you trying to show contempt for this court, Mr Smith?
Smith: No, My Lord. I am attempting to conceal it.

DaveG

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Re: Lazy troubleshooting 101
« Reply #6 on: August 02, 2006, 12:14:06 am »
That's probably a good idea; have one full guide thread, and one smaller consolidated "newbie" thread.

...
Ok, and I see you already did that.  :)

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Karyuu

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Re: Lazy troubleshooting 101
« Reply #7 on: August 02, 2006, 12:47:58 am »
Besides, if they don't read things the first time we'll just provide a gentle redirect.

Judge: Are you trying to show contempt for this court, Mr Smith?
Smith: No, My Lord. I am attempting to conceal it.