Author Topic: Problems with the bug report  (Read 597 times)

Nemolix

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Problems with the bug report
« on: June 17, 2010, 01:54:51 am »
Hello,

I can't strart my Client.
The only I see is a Darksceen and and the Bug report window. "Planeshift has quit unexpectedly!"
The problem is. I can't switch of this window. I try it with the [X] button. Nothing
I try it with OK. And the netx I see is "report uploud faild. could not reach server"

I try to repair the game. I try to reinstall it [4x] nothing helps.

please. Help!!! :'(

RlyDontKnow

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Re: Problems with the bug report
« Reply #1 on: June 17, 2010, 08:36:07 am »
could you get us some more information? e.g. what OS are you on, what's your hardware setup, which drivers are you using, what does the client show if run with --verbose=-scf, did you use the installer for 0.5.4 or updated from an older one?

if you have issues gathering those information, feel free to visit us in #planeshift-build on freenode to get some help :)

Nemolix

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Re: Problems with the bug report
« Reply #2 on: June 17, 2010, 10:23:11 am »
Ok.

I play on a
Windows XP professional
AMD duron 1.8
GeForece 6200

I have  the new's drivers  for an old xp
I install PS 0.5.4 form psde.de (and the first time it works good)
And it run an update. after the 4 reinstall it don't do that.

Looks like the Report server is online. He send a report.

"CrashID=bp.da3b5c45-a658-b6c6-165162100617
You'r running an old version of the client for whitch this crash may already be fixed. Please update to 0.5.3 using the updater or download from www.planeshift.it"

I look for an new setup.exe from Planeshift.it maybe it helps. 


Lanarel

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Re: Problems with the bug report
« Reply #3 on: June 17, 2010, 10:52:36 am »
It seems to think you do not have 0.5.4. Are you sure you installed that version?

Nemolix

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Re: Problems with the bug report
« Reply #4 on: June 17, 2010, 11:04:48 am »
Yes. I do.
I download  me the 0.5.4 from From PS German Community.

RlyDontKnow

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Re: Problems with the bug report
« Reply #5 on: June 17, 2010, 11:27:27 am »
It seems to think you do not have 0.5.4. Are you sure you installed that version?

not really, but iirc the breakpad server part doesn't have 0.5.4, yet, so it still thinks 0.5.4 is latest.

Nemolix

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Re: Problems with the bug report
« Reply #6 on: June 17, 2010, 11:28:51 am »
Thenks for help. I got it.

I found this file and deleted it.
%APPDATA%\PlaneShift\

And PS is running :)

Thanks for your helps ... And sorry that I am sooo a noob