Odd Graphical Issues

[Vassilli]

Hi all-


I'm sure this has been addressed before, but I was recently walking around in game, and encountered an issue that I was unable to diagnose.  When walking through the halls of a dark, indoor area, such as the Arena hallways (the lower parts just inside the front door), the entire area is covered in a dense, black color, and I'm completely unable to see anything, whether it be floor, or NPC monster.  I've attempted to disable, or enable shadows under Options-Graphics-Shadows, but have seen no major improvements there. I've also tried to run adaptive distance, or set a fixed minimum distance and min/max FPS rate, also without any noticeable improvements.

Similarly, inside of guildhouses (and I've only tested this inside the Red Crystal Den), I have a graphical issue nearly identical to this first problem.  The walls and floor of the structure are entirely black, and I'm unable to pick out any details of most objects placed on the ground, even finding chairs and furniture is difficult.  Also, directly in front of my avatar as he enters, there's a object that appears to be a floating door of sorts directly in the middle of the first area in the building.  Around this object is a type of distortion that begins to skew with the screen view.  Old chat tabs will be caught inside of this area, as will old loaded textures and areas, making it necessary for me to move around this first area, I'm completely unable to stand on, near, or around this area without experiencing major graphical distortion and a major FPS lag.

I'm currently running on OS X 10.6.5 on a 2.13 GHz MacBook, if that affects it at all. I've got the standard NVIDIA GeForce 9400M chipset model, if it makes a difference to this.  Also, my average ping rate to the server hovers around the 150 range, if that would have some relevance to the issue. However, I don't think it's a problem with my running specs(though I could be mistaken) , rather, it seems to be something I've quite likely overlooked in my options in my in-game toolbar.

If there's anyone who's got some perspective on this for me, I'd really appreciate some sort of feedback or advice on this, thanks

-V

[Dannae]

I have all those same things happen since the last update. In guild houses/den, I see the odd floating furniture, no more distortion though in that area like in previous updates. Whatever furniture is floating, becomes invisible in every instance of it in the rest of the room. Usually, a relog fixes everything for me after entering a new area or guildhouse. No idea how to stop it from happening in the first place. I have an iMac.

[LigH]

Such pitch-black parts are not a "Mac OSX specific issue", I have that too under Windows XP. Especially the tunnel to the arena is such a prominent place, and the gates Korogan (ojaroad) and Koberas (bdroad) are another; incidently, they all contain map loading portals. It seems to be related to the amount or order of maps you passed before you arrived there, that the light maps are confused and apply a total shadow on this flat. Quit there, log in again, and you are possibly able to see the floor or wall again with more or less correct lighting.

Please check the bugtracker if this was already reported. I am not certain at the moment.

[Vassilli]

I have all those same things happen since the last update. In guild houses/den, I see the odd floating furniture, no more distortion though in that area like in previous updates. Whatever furniture is floating, becomes invisible in every instance of it in the rest of the room. Usually, a relog fixes everything for me after entering a new area or guildhouse. No idea how to stop it from happening in the first place. I have an iMac.

Well, I'm glad to hear it's not just me, then In regards to what you said about this being a mutli-OS issue, I had no idea whether or not other players were having this same issue, as I've checked the "bugtracker" site, and seen no reports up there detailing this issue. Therefore, I assumed the problem was likely one specific to either my client, or my operating system. Also,  I posted this into the Mac section because I believed this to be something that would be more easily fixed if other users who utilized the same OS could provide their fixes for the issue, as it seems they have .  As it seems, the only solution currently is to try a re-log, which I'll certainly do, thank you to Dannae and LigH for helping out in that regard

As to your reference on the bugtracker, LigH, as I said above, I scrolled through the first two or three pages of "bug reports" and was unable to find a discussion that matched the issue I and Dannae seem to be having, and it sounds as though others are too.  I haven't posted anything on the bugtracker site, but would you like me to create a post to this effect?

Thanks again for the help, again Dannae and LigH, I appreciate the advice 
-V

[LigH]

Might be related to bugs PS#4419 or PS#4744. Maybe. Or not.

I'll start another one with screenshots as proof.

[Vassilli]

Excellent, let me know if you need me to post an agreement to the issue, or something similar, would be fantastic to get this issue resolved for all of us.  Thanks again, LigH

-V

[LigH]

http://www.hydlaaplaza.com/flyspray/index.php?do=details&task_id=4942

Was closed, seems to be fixed already for a coming next version...

[Vassilli]

Well, that's great news then! Here's hoping it gets fixed in the next release or update!

-V