Author Topic: Password Recovery  (Read 827 times)

Lorit

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Password Recovery
« on: October 03, 2016, 04:42:53 pm »
I have tried to use the password recovery page (http://www.planeshift.it/account/change-password) and I get the page that says "
Success

You should receive an email at: xxxx@yyyy.ext with the account details."

I used tail to view the mail server log while doing this and did not receive any contact with another server in over 10 minutes (I run my own mail server).  I tried several times but still have not received any emails from planeshift.  Is the password recovery server sending the emails?

I also turned off iptables to see if I was blocking the server via rules.  Is there another way to reset the password? or see if the server is sending emails?

Thank you

gonger

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Re: Password Recovery
« Reply #1 on: October 03, 2016, 05:01:18 pm »
Hi,

Try to contact one of the admins directly over IRC. Go to http://www.planeshift.it/IRC, and if you select option 1) you do not need any extra installations. It is pretty easy to use.

Good luck,

Gonger

Lorit

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Re: Password Recovery
« Reply #2 on: October 03, 2016, 05:33:15 pm »
Thank you, I will do that.