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Author Topic: No Verification Email Received  (Read 1452 times)

Soulblighter

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No Verification Email Received
« on: December 15, 2016, 10:12:59 am »
Hello people, I registered today from three diferent emails one is from gmail, another from yahoo and i dont get any verification email, do you guys have problem with server? Anyone can help me?

Thanks
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Dilihin

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Re: No Verification Email Received
« Reply #1 on: December 15, 2016, 10:18:52 am »
Hi Soulblighter and welcome to the PS!
I think i have had same issue, but the mail arrived days later. Probably dev or GM can help you more. Hope to see you in game soon, thought!  ;)
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Soulblighter

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Re: No Verification Email Received
« Reply #2 on: December 15, 2016, 10:29:32 am »
Huh okay, I understand its only to wait this few days. :-)
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Emaline

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Re: No Verification Email Received
« Reply #3 on: December 15, 2016, 10:53:40 am »
Yes we are aware of this issue, I'm sorry for the inconvenience. We have contacted Talad and hope to have to have it sorted out ASAP.
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I'm very responsible, whenever something goes wrong they always say I'm responsible.

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MishkaL1138

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Re: No Verification Email Received
« Reply #4 on: December 15, 2016, 12:15:45 pm »
Quote from: Soulblighter on December 15, 2016, 10:12:59 am
Hello people, I registered today from three diferent emails one is from gmail, another from yahoo and i dont get any verification email, do you guys have problem with server? Anyone can help me?

Did you check the spam folders, too?
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"It's all fun and games until someone stabs someone else in the eye."

Dune

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Re: No Verification Email Received
« Reply #5 on: December 15, 2016, 11:46:38 pm »
Same issue here. Tried two different emails. One that I manager the mail server for, and records show no email from PlanetShift. Only email was the validation email from the forums.
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Emaline

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Re: No Verification Email Received
« Reply #6 on: December 16, 2016, 12:51:03 am »
I'm trying to get your issues resolved, sorry guys! Talad is going to think I'm a right pest! But I won't stop until you get your e-mal!
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I'm very responsible, whenever something goes wrong they always say I'm responsible.

Any Event idea find us on IRC #ps-event
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Dune

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Re: No Verification Email Received
« Reply #7 on: December 18, 2016, 01:13:21 am »
Still no email. Trying a third one.
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Dune

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Re: No Verification Email Received
« Reply #8 on: December 18, 2016, 01:22:45 am »
Still no go. Now I know email is not instantanious, but 4 days?
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Tidebringer

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Re: No Verification Email Received
« Reply #9 on: December 18, 2016, 01:38:08 am »
Hi, Dune!

I'm sure Emaline is pestering as hard as she can to try and get you guys your emails! There may have been some error or other, so being patient a little longer could do wonders! :)

P.S.: Please note that you should always aim to edit your most recent post instead of replying multiple times in a row, unless it's been a day or more since your last post. :innocent:
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netforce10

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Re: No Verification Email Received
« Reply #10 on: December 18, 2016, 02:18:34 am »
As Tidebringer said, Emaline is pestering as hard as she can. She did it some time ago on my behalf and got the job done after a while.
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Larili Soriol

Ravna

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Re: No Verification Email Received
« Reply #11 on: December 18, 2016, 12:41:32 pm »

This issue has been confirmed, we are currently investigating what the exact cause is. Hopefully it will be fixed soon.
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Soulblighter

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Re: No Verification Email Received
« Reply #12 on: December 19, 2016, 06:55:25 am »
Im still waiting nah nah nah :-(
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Larilene Gatower

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Re: No Verification Email Received
« Reply #13 on: December 19, 2016, 10:30:20 am »
Same here. No verification email.
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Emaline

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Re: No Verification Email Received
« Reply #14 on: December 19, 2016, 10:50:04 am »
Okay I've spoken with Talad, they are working on this issue, on our end it's showing the emails have been sent but are not going out properly. We have contacted the ISP to see if they can help, but we are trying to please bear with us! Thanks!
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I'm very responsible, whenever something goes wrong they always say I'm responsible.

Any Event idea find us on IRC #ps-event
Problem Ingame use IRC: #Planeshift-gmtalk
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