PlaneShift
Support => Technical Help: IN GAME bugs (after loading world) => Topic started by: Alerele Ahewenel on July 28, 2008, 04:23:25 am
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Lately we had a number of reported crashes with wrong positional data. People trying to enter a new level and finding themselves on the air, or just with a box saying there's an error... Click OK and try again...
We are trying to understand more of the problem, so please make screenshots, even if the only thing you ever see is a box with mumbo-jumbo... Some people might make use of it! Check if a crash report is generated, provide it to us. Launch the psclient with --verbose --console and then look at the console to see if there is any visible error, copy paste it all and post it.
Most importantly please provide:
- your platform (windows, mac, linux)
- your video card (And drivers if you know like your version of Ati Catalyst or nVidia drivers)
- your position when it happened (can be hard at times, but you know)
- the last few actions you took in game (just walking? Trading? Talking to an NPC or player?)
Even the best developers can't figure out some of the bugs if you don't come forward with them or send in reports of it.
Take some time to look at the bugtracker, on http://hydlaaplaza.com/PlaneShift/flyspray/ and say your mind. Whatever crashes you, or you find faulty, look for a bug to fit it in, or make a new one with your special problem. And please do take the time to find a bug to put it in, we don't really like to see 100 bugreports on the same thing. So take up your responsibility and find bugs! And report them!
One message players got is: "Received out of bounds positional data, resetting your position." while being in the middle of Hydlaa Plaza. We are not sure if that's related to the other random crashes as well, but could be. Terrain is currently having issues, but will be fixed soon. Tell us if it's happening only on terrain or not.
Anything you have to report may be helpful to us, so please stop being just a player, and become a contributor, even if it just means reporting the 1000th instance of some sort of bug. Just put it in the right place, if you can. Your bugreport may lead to the path of fixing all the trouble we've experienced, of stop you from experiencing more bugs. Don't we all like an Yliakum that's sound? Help!
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This is regarding the dungeon exit. The screenshot below was taken standing within the doorway at the dungeon exit. It shows that the doorway in the hydlaa_plaza map doesnt line up with the doorway at the top of the stairs of the dungeon exit. After getting stuck several times trying, I was able to jump at an angle from the dungeon to the plaza without falling through the map like normal. If you try to walk straight through the doorway you fall through the map and get the "Received out of bounds positional data, resetting your position." Which teleports you back to the plaza and deals you some falling damage.
(http://mothership.alphasys.nl/screenshots/shot11beta.jpg)
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Rell that is http://www.hydlaa.com/flyspray_upgrade/index.php?do=details&task_id=1796 that is not 100% related to what this is about as it is a known issue.
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I get this error rather consistently when trying to enter the arena area from the Hydlaa tunnel.
When approaching the map load edge, I can see nothing of the area ahead of me, just graphic glitches which appear to be tunnel pieces repeated infinitely. :( when crossing the line, I get the "out of bounds" message.
My char is Bakin, a male Hammerwielder.
I'm on a G5 Mac with 1GB ram and ATI Radeon 9600 Pro graphix card.
Other places, I might get the "fail to load region", but that might be another error?
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Bakin that is the same bug as the one i linked in the post above yours.
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Thank you , Caarrie, you are fast and sharp as always :)
After trying w/out success to enter the arena yesterday, I decided to go to the BDroad for some training, but never got that far.
When getting to the 2nd map load border in the Hydlaa forest, just before the Magic shop intersection, I got the "fail to load region", but in the critical version: client terminated w/out any message, not even "quit unexpectedly" afterwards :o I of course tried restarting client to continue my journey, but when the client got to the "region loading" part, the same thing happened.
This is highly disconcerting, and makes the game sorta unplayable - after trying 4 times to start PS, with the same result, I let it be and tried doing some RL instead ;)
Let me recap the process as I see it from my humble abode:
- get to forest map load
- client crashes w/out warning or messages
- restart client
- crash when trying to load region
- repeat ad infinitam ad nauseam
this is the 2nd time this happens to me with my main char (Bakin) - my alt, the Kran Godnok has the same problem, but in Gugrontid.
I recently did a complete re-installation and update, which succeeded... So my client ought to be OK, even if it's difficult to be sure, of course :'(
see system stats in my post above.
Since I'm not able to contact a GM ingame, who could I send a PM with a teleport request?
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you can /petition a gm to have your character moved
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Thank you, Caarrie, but to be able to do that, I must be in-game.
And whenever I try to, my client crashes (see above)
So I can't even do a /tell or a /petition, since I never get that far... X-/
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make a new char and /petition ;)
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Or come on IRC server freenode, channel #planeshift-gmtalk.
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After some very welcome help by Kerol so I could actually get in-game (thx! ;D )
- I have the following recap of my experience of the stability / usability of the various maps:
These maps cause my client to crash w/out warning or other error when entering or being teleported there:
- BDroad1- crash w/out warning or message
- 2nd forest map by the intersection coming from Hydlaa, I think it's called Hybr1- crash w/out warning
- Gugrontid - crash w/out warning or message
- East Hydlaa - Failure to load region [ok]
- Ojaroad2 - crash w/out warning or message
- Laanx Dungeon when trying to exit - out of bounds, resetting position
- Arena, going from tunnel into main Arena area - out of bounds, resetting position
These maps I can confirm as being sound & usable (at least for me)
- Hydlaa plaza
- Sewers
- Laanx Temple
- First forest path towards BDroad (not 2nd)
- Kada-El's Tavern
- Laanx Dungeon except exit
- Ojaveda city
- Death Realm
the above is valid for my 2 chars, The Hammerwielder Bakin and the Kran Godnok
I'll continue to update this as I get wiser and/or maps get better :D
Alerele, is it relevant to post this, and is this the place for it? Would it help to put this also on the bugtracker?
(since we're all beta-testers of an alpha-game ;) )
Edit: update map status
I seem to have 3 different errors occuring when going to map load edge: 1. crash w/out warning. 2. Failure to load region [ok] 3. out of bounds, resetting position.
List above edited to reflect my current experiences...
I also did the newest update, ran the updater several times incl. CheckIintegrity, and much was updated, but no improvement re this issue.
Edit2: added DR to "good" maps
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that somewhat makes sense, the maps with issues are the newest maps that have been updated.
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Just to add that the problems I reported here (http://hydlaa.com/smf/index.php?topic=33208.0) and here (http://www.hydlaa.com/flyspray_upgrade/index.php?do=details&task_id=2016) are the same that Bakin is experiencing.
I have different machines (Gentoo 32bit, 1Gb RAM, ATI) and (Debian 64bit, 2Gb RAM, Nvidia) and only the 32 bit machine is affected by the problem. The 64 bit works fine.
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crash i get is "something unexpected happened in planshife: steel Blue Details: exception_access_violation at 038DE300
I have a dump file i can send you just let me know where.
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I have a dump file i can send you just let me know where.
http://hydlaa.com/smf/index.php?topic=31760.0
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I have seen that 'out of positional bounds' error, I even know how and where to provoke it. :)
In BD, find the big skeleton and try to climb the fence by it's tail. I get that error all the time if I just keep jumping the sides of that fence... (I want to ride the skeleton, okay? ;) )
My stats:
Dell Dimension 8300, 3.2GHz P4 HT, 2GB RAM, 256MB ATI Radeon 1950 Pro.
WinXP SP2, catalyst 8.6
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Here are two places, where I could get this error too, though I couldn't get the message 'received out of bound positional data... ' everytime: sometimes my client just crashed with no message and no dump file, and most of the time nothing happened at all.
First place is at position (-114.59, 5.75, -146.87) in sector swr-blue:
http://img515.imageshack.us/my.php?image=shot11gu1.png (http://img515.imageshack.us/my.php?image=shot11gu1.png)
Second one is at position (-137.32, 31.00, -110.85) in sector swr-purple:
http://img512.imageshack.us/my.php?image=shot13uj8.png (http://img512.imageshack.us/my.php?image=shot13uj8.png)
My stats:
Windows Vista
Intel Core2 Duo T8300
3070 MB RAM
Nvidia GeForce 8600M GT
Edit: and another one, this time in Kada-El. I'm able to trigger it almost everytime, walking backwards near the chair shown in this pic http://img181.imageshack.us/my.php?image=shot15nl5.jpg (http://img181.imageshack.us/my.php?image=shot15nl5.jpg)
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I get the message consistently when running about two body lengths in front of Tyrus in Gugrontrid.
Kubuntu Linux Dapper, ATI Radeon 9250, fglrx version string: 1.3.1072 (X4.3.0-8.25.18)
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this has happened twice, once I remember was at the far left top staircase of the Bronze Gates castle, ended up being one heck of a short cut! the other time didn't seem too terrible either. I consider it the random playfulness of the gods!
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This is happening with great consistency to one of my alternate characters. To the point where I cannot get past this point in Grugrontrid:
http://andrew.draskoy.net/planeshift/shot82.jpg
Specs as in my post above.
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The bug report for some of the posts in this thread, in case anybody wondered: "FS#1838 - Falling out of bounds when colliding with an object (http://www.hydlaa.com/flyspray_upgrade/index.php?do=details&task_id=1838)".
The rest are "FS#1796 - Gap between the corridor from Hydlaa Plaza to the Arena, and other maps (http://www.hydlaa.com/flyspray_upgrade/index.php?do=details&task_id=1796)", as Caarrie said.
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I have run into the out of bounds positional data error as well. I was in the Arena fighting a Rogue.
I will also post this on the bugtracker page for the devs. While in the arena in attack mode, I started backing up away from the npc into a corridor, accessing my inventory, then healing postion, and finally was moving the potion to my character. That is when the error appeared.
PC Specs (PC used to create crash)
Dell Inspiron 6000
XP SP2
2 GB RAM
Video Card: Mobile Intel 915GM/GMS, 910GML express chipset
PC Specs to check problem
Fedora 8
2 GB RAM
Video Card: ATI ALL in Wonder 9600 RV350
also, the /patition is for in-game, but what channel: Main, System, Help?
and do I just type /partition or /partition I am stuck?
here is a link to a screen-shot after I killed the client and restarted it
http://www.sheddingmyskin.com/pserror.html (http://www.sheddingmyskin.com/pserror.html)
Thank you for your help in advance.
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it is /petition and it does not matter what tab you do it in.
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I don't know any GMs...I have fallen off the map, and it tells me out of bounds; moves me back off the map, and it's like a neverending fall. I tried /unstick, I tried relogging. Nothing is working.
How do I solve this?
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this started happening to me a lot too, mostly when I'm transitioning between certain maps. I usually just end up /die (ing) my way out. But if you don't want to take that route go /who and see if any gms are online (it will say game master beside their name) or go ont othe gm chat channel in irc and ask them if they will move you. As far as I know there isn't a fix for this bug yet unfortunately.
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ergh. Tried relogging and unstick already.
(http://i34.tinypic.com/vxgn54.jpg)
*edit: Fixed...but it's a pain. I had to kill myself and restart the game.
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http://www.hydlaa.com/flyspray_upgrade/index.php?do=details&task_id=2184 << map not found
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collided into a tree and got resetted for being out of bounds positional data (resetted and died. :( ) though i got this in my console:
<..\..\src\client\modehandler.cpp:1639 modehandler: handlecombatEvent SEVERE>
NULL attacker or Target combat event sent to client!
Lost entity label of object Durwyn!...blabla
strange as i just rushed into a tree :P
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Bakin, I have a Mac and had the exact same problem. I told someone in-game and they told me to go to pssetup and change my texture downsampling to 1/2. I did. No more problems. It worked perfectly. Hope this works for you too!
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I'm VERY new, just trying to learn the map, but whenever I try to exit Hydlaa (by passing the library and exiting through the gate), the following, without fail, on all of my characters, occurs:
(http://i28.tinypic.com/2irx66c.jpg)
When I'm in a hurry to finish a quest, I have no choice but to walk into it. When I come back, I'm always moved here (http://i32.tinypic.com/2uzsehf.jpg). This makes it impossible to learn the maps, because when I go back through that area it becomes quite apparent that I'm nowhere near where I was before. I suppose it'd be a spoiler to ask where this is, but it would be nice to know how to fix this glitch. I've been trying for two days to get from Hydlaa to Ojadeva and back without any luck. Thanks.
Using a Mac 10.5.6 with a 2 GHz Intel Core 2 Duo processor and 2 GB 667 MHz DDR2 SDRAM memory.
PS: I know I registered a year ago -- I stopped playing after the first day and just started again now, so I would still qualify as "new."
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Thank you very much. \\o//
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I have a problem. I login to the game and it crashes anytime i use the keyboard(even on screen keyboard). i can move around by clicking and it dosnt crash but as soon as i press any key on the keyboard the game shuts down. i ahve tried uninstalling reinstalling but that didnt help.
PLEASE HELP ME AS I LOVE THE GAME!
Siranov999 :@#\ ??? >:(
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My game keeps crashing when i head out towards the woods from Hydlaa. Whenever i went back in i m at the part right before the game crashes. However after asking for help from the admin ppl,i was told to use the portal( the post) and when i did the game began loading and then crashed. Now when i log in again the game is at the loading screen but after awhile it just crashes loading halfway. So i m stuck in a "crash" cycle.... HELP
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Hi, i died in the sewers after the tutorial and when i loaded into Deaths realm or wtever its called ???. It crashed. WITHOUT any error message appearing... So i restarted the client but when it finishes loading i hav about 1 second till it crashes again.
Im using a nv54 gateway laptop with win7 and a Mobile Intel(R) 4 series Express Chipset family. My character is in the Non Rpg server.
I made a new account on the Rpg server but it also crashed there.
The text on the planeshift menu says to remove the shadercache directory but i dont kno where it is :(
This is very frustrating and i really want to play :@#\ plz tell me how to fix it.
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hi, my caracter is in the non-rpg zone and i was there today with 3 others in the death realm. the problem is that the portaal to get back doesn't work, it send us back to the start of DR. This does'nt happen in the rpg zone. it's really anoying cause i am stuck there!!! please adress this problem as soon as possible otherwise you will get people stuck in DR forever and they will stop playing!
I get an out of bounds report after being send back to the start of DR.
I have screenshots but don't know where to upload them.
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The text on the planeshift menu says to remove the shadercache directory but i dont kno where it is :(
if you're on windows the shadercache is located in %appdata%\PlaneShift
else it's located in $HOME/.PlaneShift/