So, to make life easier on players I've decided to keep an up to date list of 'the most common bugs' which get reported so you lot can all see what's going on when you come across one of them.
Let me start by saying that we are very proud with how bug free the quests are now, so the total list is rather small, of not empty.
An important point before you read what is below.
If at ANY POINT you are not sure the things below match what you are finding in game, tell us by filing a petition. We will quickly (once someone sees your question) tell you what is wrong. But remember that you might be the 5% of cases that find a tiny bug that no one else has found/reported and mean that it is fixed for everyone else in the future.
Common questions which are not caused by bugs- "The NPC has nothing to say to me but they told me to take X to Y" - In this situation almost all of the time the player has skipped a quest menu they needed to click with the previous npc. For example, in "Lorri's little delivery" players sometimes run off from Lori with the item she gives you before they finish talking to her. So the next NPC has nothing to say until you go back.
- "I can't get quest X" - There are a few responses to this. 1 - the next quest in the chain requires a skill level or the completion of a quest you do not have yet. If you are doing Blue way quests try improving Blue Way, alchemy quests try improving alchemy etc..., 2 - You are following an out of date list from a spoiler site that is now wrong. Please be careful when following lists on the internet as we frequently get people saying they can't get something they want and often it's due to this, 3 - What you were told you needed by another player was wrong. Much like the previous point, quests are adjusted from time to time and an older player may not have done the quests since they where changed, 4 - you are trying to get a quest again after it was wiped and the requirements for it have changed so you can no longer get it. This should be all the situations you might find yourself in as I am unaware of any cases of a quest you can not get.
- "I tried doing X but they say they can't help me until they have finished working on the plague." - This is a response you get from certain NPCs when you have "Liera's Cure" active, you need to finish that quest before continuing the other one. One of a few cases when internal steps rely on external quests.
- "I need item X to do a quest which was reset" - To get an item you need to be on-line at the same time as a GM, which can mean waiting a long time before you can get it due to missing one another. The quickest way to get a replacement item is to find a GM on IRC and ask them.
- "It's been ages, but the skill quest won't show for me to do again!" - The skill quests we have in PS are not exactly the same as 'dailys' other games have. They do no reset once every day/week/month. They are accessible again once you spend a certain amount of time in game. This is somewhere between a few hours for the short locks, to a few months for the longer locks. The skill quests are at the lower end of the time frame, 4-6 hours.
Currently reported bugs with unreleased fixes.That's it for now. As always, if you come across even a tiny bug like a typo I want to know about it so I can fix it.