Fwiw, as I couldn't make any progress with this, I accepted Levrus's first Coal quest and then, when I returned with his coal, he displayed the dialogue allowing me to complete the Jongleur's Balls quest.

However, I think that there may be further problems with Levrus's quest handling because I then accepted his 'More Coal' quest but when I returned with more coal the only relevant dialogue I got was an option to decline the very same 'More Coal' quest.

I've put the details in a petition.

I've started Serevim's Jongleur's Balls quest and correctly answered the first two riddles but when I gave an answer to the third: "If a candle is lit in an empty room and no one sees it, does it still cast a light?" (I answered 'Yes') Levrus just replied "Do you know what you're saying, because I don't".

I then tried various combinations of words but haven't been able to elicit any response or hint from Levrus that relates to the quest; all he now does is either repeat "Do you know what you're saying, because I don't" or says "What?  You're not making any sense, you are".

I'm all out of ideas.

I've managed to get the installer to run, at last, but via a workaround.

I logged in as another non-root user and, in a console, su'd to the the different non-root user I use for gaming.  Then, when I invoked the installer, it ran without the GTK interface, presumably because it didn't have the permissions it needed to use the current xorg session, and completed ok.

Logging back in as my gaming user I was able to run the updater, configure the settings and create a character.  However, when I enter the game, it briefly displays my character, in what I assume is the starting location, for about 2-3 seconds, but then crashes.

I haven't found any obvious cause yet, but that's for another thread, in another section.

That was revealing - I tried the same installer download on another system and it seemed to work - it displayed a splash image before the language selection and then didn't crash when I confirmed the language.

The difference between the two systems were that there were a lot of extra (orphaned) libs on it, about 40 or so, that I'm not using and once I removed those I got the same sort of failure.

So it looks like there's a lib that's needed for PlaneShift, that isn't required by anything else on my system, and the problem now is identifying it (no, I didn't make a list before purging the orphans, because there were too many of them and they were orphans - oh well).

However, the fact that I got the splash image before I purged the orphan libs, but not after, suggests it might be a gui related lib.  I do a lot of graphics stuff so I doubt it's a generic graphics lib, because my graphics stuff wouldn't work, so perhaps a desktop environment related lib, such as something from Gnome?

Any ideas as to which lib I'm missing?

Thanks for responding.  The GFX card is an nVidia GT640 with 2GB running the proprietary nVidia drivers, but as it's the installer that's crashing I seriously doubt that the problem is linked to a display/video problem - all the installer has to do is display the GTK dialogues, which it is able to do, re the successful display of language selection dialogue and subsequent crash box dialogue pointing to the installer log and debug files.

In any case, I'm able to run other OpenGL stuff without problems.

It's a pity that the debug log isn't human readable (looks like any info in it has been encrypted) but as it is, I've nothing further to go on.

I've downloaded the PlaneShift-v0.6.3-x64.run installer from one of the mirrors listed on http://www.planeshift.it and made it executable.  Running it from a terminal displays the GTK language selection dialogue ok but then displays a GTK message saying that it has crashed and returns back to the shell when I try to progress.

There is no supplemental output to the term and there's no sign of problems in the bitrock_installer.log file,  the last thing it includes is 'Mode gtk successfully initialized'.  Apart from the xml tags themselves, the only sections of the bitrock_debug.xml file that contain human-readable content are the <installerVersion> and <platformInfo> entries.

Any ideas?