PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: slisley on May 04, 2021, 10:21:58 pm

Title: Can't log in to game
Post by: slisley on May 04, 2021, 10:21:58 pm

I'm an old player and wanted to return to the game for the first time in years. I have the game downloaded and was finally able to make an account to make this forum account. I'm incredibly frustrated. I've donated money and I just want to play the game but I can't even log in. I can log in to the official website and after several attempts at guessing the color of the sun that I haven't seen in 10+ years, I can finally log in to the forums to ask for help.  This is, by far, the most un-user friendly experience I've ever had in a video game. I just want to log in. Please help, mods/devs/GMs. I would greatly appreciate it. My original name was Dererun Goret, and I would like to keep that name if possible.

Title: Re: Can't log in to game
Post by: gonger on May 05, 2021, 05:31:11 am

Hi,

Sorry to hear about your troubles. I suggest to go directly to the Discord Channel, and to ask for help there:

https://discord.gg/f9y6TFjvnf (https://discord.gg/f9y6TFjvnf)

I hope to see you in-game soon!

Gonger

Title: Re: Can't log in to game
Post by: Talad on May 05, 2021, 08:38:36 am

Hi, and thanks for your renewed interest in our game.

First thing I would suggest is to try to login in MyPlane: https://planeshift.teamix.org/myplane/

If the login works there , then it will also work in game, assuming you are speaking of the current PlaneShift version, and not the new one made with Unreal.

Second if you have trouble, connect to Discord here: https://discord.gg/f9y6TFjvnf

You can message there and we will surely find a solution.