Hello Kreischwurst,
Sorry to hear about your problems. This has happened before, so I advice you check your spam folder, state your problems here, and keep getting in touch with people through IRC. In fact, Talad is the best person to help you, maybe he did not understand the full range of your problems.
Reaction time in IRC can be extremely slow, alas. Since PlaneShift is a totally free game, fully created by volunteers, we cannot offer the same kind of support as a fee-based game.
I hope to see you soon in-game.
Gonger
Re-edited after lilura's intervention to get the original poster's name right.