PlaneShift
Support => Technical Help: Problems BEFORE entering the game => Topic started by: Talad on May 30, 2002, 03:51:19 pm
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Before posting any request please go to the known bug page on the main site. You can find it here:
http://www.planeshift.it/known_bugs.html (http://www.planeshift.it/known_bugs.html)
Bugs must be submitted here (http://sourceforge.net/tracker/?func=add&group_id=8351&atid=108351) with this information:
Time of test:
OS:
Processor:
RAM:
Video Card:
Video Card Memory:
PS Client Version:
OpenGL or Safe Mode:
Description of the bug:
Example:
Time of test: 3 May, 12:00 AM EST
OS: Windows 98, First Edition
Processor: AMD Athlon 800 Mhz
RAM: 384 Mb
Video Card: Voodoo 3 3000
Video Card Memory: 16 Mb
PS Client Version: 0.1.003
OpenGL or Safe Mode: OpenGL
Description of the bug: Title screen and menu screen are experiencing graphical glitches. As soon as I move the mouse on a button is flickers.
Thanks!
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Time of test: 9:02am/26/Feb/04
OS: XP Pro
Processor: 1.3 Intel/Celeron
RAM: 512 SDram
Video Card: Nvidia Geforce2 200
Video Card Memory: 32mb
PS Client Version: 2.010
OpenGL or Safe Mode: OpenGL
Description of the bug: CPU usage is maxed out when game starts. All the processes work fine until the game actuly starts, thats when my CPU usage goes to 100% and stays there no matter how long I wait.
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I use up 30% of my CPU and I still lag >:(
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Time of test: 10:30PM April 19th
OS: Windows XP
Processor: 1.7 gigahertz?
RAM: 256 dd/sdram?
Video Card: nvidia geforce 4mx 440
Video Card Memory: 64
PS Client Version: current
OpenGL or Safe Mode: opengl
Description of the bug: game runs amzingly slowly even on low resolutions
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Originally posted by bojo
Time of test: 10:30PM April 19th
OS: Windows XP
Processor: 1.7 gigahertz?
RAM: 256 dd/sdram?
Video Card: nvidia geforce 4mx 440
Video Card Memory: 64
PS Client Version: current
OpenGL or Safe Mode: opengl
Description of the bug: game runs amzingly slowly even on low resolutions
Are you using the most recent graphics card drivers? If not, try them. Your PC specs in general should suffice :)
How many frames per seconds (FPS) do you get? To display the FPS read FAQ #28 in here (http://www.planeshift3d.com/wbboard/thread.php?threadid=4594&boardid=1).
Originally posted by shadowlord3000
can someone please help me with the HHHHHEEEEEEAAAAAAAAAAVVVVVVVVVVVYYYYYYYYYYYY LLLLLLLLLLLAAAAAAAAAGGGGGGGGGGGG!!!!!!!
You seriously need some lecture on how forums work (http://www.planeshift3d.com/wbboard/images/icons/frown.gif).
a) nagging does not help
b) cross posting does not help
c) not using the search button, even after having the nose rubbed in it does not help.
Seriously, this topic has been covered like infinity+1 times already.
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OS: Windows Xp Pro
Processor: AMD Duron 1.3Ghz
RAM: 256DDR
Video: GeForce 4, 64MB AGP8X
OpenGL
\"Bug\": The game start menu works fine, but when the game loads it move like a frame per minute =( SLOW so slow...
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can someone help me? ive down loaded everything run the run_me_first and installed it i dont know what to do next can somebody help me?
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Originally posted by kenneth49
can someone help me? ive down loaded everything run the run_me_first and installed it i dont know what to do next can somebody help me?
Read This: Moogies Top 45 Newbie Questions (http://planeshift.oodlz.com/wbboard/thread.php?threadid=4594&boardid=1&styleid=3&sid=8baf5fe3e8c0d0d82ea075bfb5ac03ac)
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ok when i do that it says
\"no CEL environment variable set
WARNING: could not load plugin \'crystalspace.kernel.vfs\'
Couldn\'t load vfs plugin!
csInitializer::SetupConfigManager failed!
Is your CRYSTAL environment var set?
Exiting Planeshift. Press Enter...\"
-----Original Message-----
From: ArcaneFalcon
Date: 08.11.2004, 02:40
To: kenneth49
Subject: RE: RE: RE: RE: RE: hey
Ok, I\'m assuming you\'re running Windows. Go Start>search and do a search for \"psclient.exe\". Don\'t open it yet, however. Look at the path to the file (should be something like C:\\PlaneShift\\psclient.exe). That is the directory the game is installed to (C:\\PlaneShift in my example). You need to navigat to that folder (my computer>C:\\>PlaneShift in the example) and all the PS files are in there. Run the updater first, and then run the client (you can make a shortcut to your desktop too, to save yourself time).
For the future, whenever you install a program you have a chance to choose which directory you install it to. Get in the habit of installing programs to known places (I have a C:\\games for installing games to, and C:\\Program Files for installing programs to) so that if you ever need to do something like this you know where to find the files.
- AF
-----Original Message-----
From: kenneth49
Date: 08.11.2004, 02:35
To: ArcaneFalcon
Subject: RE: RE: RE: RE: hey
i cant even start the game i dont know what to do after i install it
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You got his message too? lol :D
Is it THAT hard to use a (http://www.planeshift3d.com/wbboard/images/ps/top_suche.gif) button?
*shakes his head and sighs*
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for everyone who are lagging with 256Mb of RAM... please buy 256Mb more at least !!!!
Personnaly it worked fine since I bought this one
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My pc Specs
2.4ghz P4
512 mb ram
Geforce 4 MX 440 with AGP8X
256k internet Connection
Im gettin so much lag i cant even move.
I even heard that slower Computers can run it better?
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Time of test: 6 December, 19:46 UK
OS: Windows XP, Professional
Processor: Intel Celeron 2.4Ghz
RAM: 512 Mb
Video Card: Unknown, possibly 3d ACCELERATOR
Video Card Memory: Unknown
PS Client Version: 0.2.010
OpenGL or Safe Mode: OpenGL, Safe Mode, Updater, Setup
Description of the bug: Doesn\'t allow access. Says that MSVCR70.dll is not found. Not the same as MSVCP70.dll as on the known bugs section.
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i am trying to upload my char and it says:
Time of test: 8:26 North West USA 12/20/04
OS: Xp home
Processor:
RAM:
Video Card:
Video Card Memory:
PS Client Version:
OpenGL or Safe Mode: Open Gl
Description of the bug:
i am trying to upload my char and it says:
\"The Server Is Not Running Or Is Not Reachable. Please Contact The Website Or Forums For More Info.\"
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.............
READ THE MAINSITE!
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(im new so bear with me here please) at the load page when i launch planeshift it will fully load then go to not responding then i have to close it and restart and the same thing happens. Ive made my account and everything (i think) but i still havent gotten to play because i cant get into the game.
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Downloaded today, md5sumed it, fired up the updater and this is what I got:
LoadLibraryEx error 1157:
One of the library files needed to run this application cannot be found.
WARNING: could not load plugin \'crystalspace.kernel.vfs\'
Couldn\'t load VFS plugin \'crystalspace.kernel.vfs\'
ERROR: csInitializer: SetupConfigManger failed!
Is your CRYSTAL environment variable set?
Exiting PlaneShift. Press Enter...
DId a file search for all files created today just to see if I could pinpoint where the missing plugin files are at and I appearently don\'t have them. Any help would be GREATLY appreciated!
Win98 SE
P4 2.0Ghz
Elsa Gladiac 920 64mb GeForce3
512mb PC2100 DDR
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Time of test: 26 Dec, 23:00 PM CET
OS: Windows XP
Processor: AMD Athlon 2600+ Mhz
RAM: 786 Mb
Video Card: GeForce Ti 4200
Video Card Memory: 64 Mb
PS Client Version: newest
OpenGL or Safe Mode: OpenGL
Description of the bug: In some areas out side the city I barely can move(i.e. forest path) I have 10 sec lags..then I can move for few sec,then lag again.
*note:I have 500 mb free space on C: drive and 800 on disc where I installed then game (can that be the problem?)
**note:I am using adaptive camera w/ min dist 10 and min fps 10.And that didnt help much. sound off and vertex buffer off
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Time of test: 07 jan , 7:20 gmt
OS: Windows XP
Processor: Non Civilian (3,6ghz)
RAM: 786 Mb
Video Card: Non Civilian (ex military standard)
Video Card Memory: 512Mb
PS Client Version: newest
OpenGL or Safe Mode: OpenGL
Description of the bug:LoadLibraryEx error 1157:
One of the library files needed to run this application cannot be found.
WARNING: could not load plugin \'crystalspace.kernel.vfs\'
Couldn\'t load VFS plugin \'crystalspace.kernel.vfs\'
ERROR: csInitializer: SetupConfigManger failed!
Is your CRYSTAL environment variable set?
Exiting PlaneShift. Press Enter...
DId a file search for all files created today just to see if I could pinpoint where the missing plugin files are at and I appearently don\'t have them. Any help would be GREATLY appreciated!
most of my pc is built of ex miltary pc parts so that may be a problem but its never affected gaming before usually i avoid problems because of them
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you need to load in a .dll file and it is msvcr70.dll You can get it at
http://www.dll-files.com/ Once you download it and unzip it, copy or move(doesn\'t matter which) to the /windows/system/ folder. Then you should be able to get it to work.
Good luck and have fun!
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Hardware Overview:
Machine Model:
CPU Type:
Number Of CPUs:
CPU Speed:
L2 Cache (per CPU):
L3 Cache (per CPU):
Memory:
Bus Speed:
Let me just show you about my computer to my farthest ability instead of typing this all in.
(http://img.photobucket.com/albums/v64/Italia5239/659871e9.jpg)
Now, my problem is that..I can\'t seem to turn my character around without 2minutes of sheer lag. By lag I don\'t mean stuttering, I mean STOPPAGE. It Then when I do something it might start and do something. I know that 800MHz/256RAM is pretty darn bad, but I play games like Diablo 2 LoD, and Warcraft III Reign Of Chaos. They work fine, no lag at all ever.
I also run on a T1 connection, so I should have no problems what so ever internet speed wise. Is this all just because lack of servers at the moment?
Also, a bug I noticed. After sending a message via Help and recieving an answer, I found out that I could no longer send messages. Just thought I would point that out.
Please do respond, in some way. I would like to know why it\'s running so slowly on my CPU. If it just me, or if it\'s the game.
Thank you.
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Time of test: 8:00PM (rounded)
OS: Mac OS 10.3.7
Processesor: 1 GHz PowerPC G4
Ram:256 MB DDR SDRAM
Video Drive:ATI (0x1002)
Video Drive Ram: 32 dual bit
PS Client Version: 1.0.2.1
Open GL or Safe Mode: Open GL
Description: I start update. Repos.zip is downloaded and updater doesn\'t load anything else.
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the program says that I need MSVCP71
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Time of Test: 20 February, 15:05
OS: WindowsXP Pro
Processor: AMD Sempron 2400GHz+ 1,67GHz
RAM: 256MB
Video Card: RADEON 9250
Video Card Memory: 64MB or 128MB
PS Client Version: 0.3.006
OpenGL or SafeMode: OpenGL
Discription of the Bug: \"The Server Is Not Running Or Is Not Reachable. Please Contact The Website Or Forums For More Info.\"
HELP PLEASE!
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The site is down for a rebuild and update.
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OS:Windows xp
Processor:AMD Athlon k7 2100+
RAM:760 MB
Video card:Geforce fx 5200 plus
Video memory:128
Ps client version:3.006
Opengl or safe mode:Default since i cant open setup
Description of bug:I can\'t run the updater, Setup, or Planeshift, after the updater downloads the new version of itself. (to be clear after it downloads the new updater) What should i do? I have reinstalled and it will start the updater and setup, that is until it downloads the new updater and installs it.
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The best way to get around the updater problem is to go to the Plansshift flolder and manually run the updateswhen it gets done downloading there will be .zip files in the Planeshift folder. Unzip them into the Planeshift folder and then have fun! I\'ve had this problem several times and manually unzipping them always works for me.
Also, I\'ve already posted this once before but, here it is again. If you are missing a .dll file go to
http://www.dll-files.com/
Download the missing DLL, unzip it into the /win/system/ folder, and that should take care of your DLL troubles
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thx i will try what you said to see if that fixes my problem the thing im worried about is that it isnt updateing the game its updateing the updater and it seems to work or patch it correctly but after its done it wont run again so therefore i cant get the update files for the game. all the same i will try this and also i know about the dll problems i have had those before on a few games and i know howto fix those but thx for that anyway.
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i have found out what is probably my main problem with the client and updater running when it starts I always noticed a ms-dos screen pop up but could never read what it said at the top so i decided to use a screen shot taken right as it poped up to read it. apparently it can not load the plugin crystalspace.documentsystem.tinyxml
Im assumeing that this has happened before and someone knows howto fix it or even better the answer is probly in here posted already im going to read a little but please if you know howto fix this go ahead and reply or link me to the thread with the answer.
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Time of test: (didn\'t note)
OS: Windows 2K
Processor: AMD Athlon 1.8 ghz
RAM: 512mb
Video Card: NVidia GeForce 5200FX
Video Card Memory: 128mb
PS Client Version: current
OpenGL or Safe Mode: OpenGL
Description of the bug: I ran the updater as instructed, the updater itself got updated, crashed, couldn\'t get client or updater to work after that; tried re-downloading EXE file, same thing :(
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Right click your shortcut to planeshift updater and add (space)--auto to the end of the target line. here is an example that should be accurate for you if you installed to the default directory \"C:\\Program Files\\PlaneShift Crystal Blue\\updater.exe\" --auto
p.s include the \" marks
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Sry for this stupid question but how do i create an acc to play the game....
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Time of test: (didn\'t note)
OS: Windows 2K
Processor: AMD Athlon 1.8 ghz
RAM: 512mb
Video Card: NVidia GeForce 5200FX
Video Card Memory: 128mb
PS Client Version: current
OpenGL or Safe Mode: OpenGL
Description of the bug: While attempting to connect to the server, i got an error; saved the log but don\'t know wut program 2 open it w/...
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If you have it open the .dmp file with Windows Debugging tools (WinDbg).If not you can download it from Microsoft website.
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Time of test: 00:00 on march31 2005
OS: w2k sp4
Processor: amd64 @3400Mhz
RAM: 1 gig
Video Card: nvidia geforce 6800 le
Video Card Memory: 128
PS Client Version: 0.3.009
OpenGL or Safe Mode: safe .. .i guess
Description of the bug: .. game engine crashed while in the temple pit , on restart engine quits as soon as the loading is completed
[EDIT] its okay now ! Cereja fixed it [/EDIT]
:-)
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i keep on getting an error when i load up to star out. i offen get this therefor i am still a noobie. i havnt gotten out of the spot where your character come back from the dead. this is what come up:
\"something unexpected has happened planeshift: crystle blue\" and then it asks you if you would like to save some diagnostic file. what is happening?
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Time of test: just now 10pm GMT+1 (france) 18th of may 2005
OS: XP sp2 home
Processor: P4 3.4 GB
RAM: 1 gig
Video Card: RADEON X600 pro4
Video Card Memory: 256mb (might be 2 v cards?)
PS Client Version: last one from today
OpenGL or Safe Mode: opengl i guess (regular use of the pc)
Description of the bug:
after dl the client , creating account and updating PS the update is blurry, and launching the PS tech demo makes a dump file i uploaded. the setup did not run correctly (could not do it)
how can i know when/if my bug is fixed?
thanks a lot :)
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I got some error about needing to be admin to submit a bug on SF so here is my bug report:
Time of Test: 3 June, 11:00 PM EST
OS: Linux - Fedora Core 3
Processor: Pentium 4
RAM: 512 MB
Video Card: Radeon 8500
Video Car Memory: 128 MB
PS Client Version: 3.0010
OpenGL mode
Discription: crash when creating a shortcut button
Recreation Steps:
1. right click on an already created shortcut so the shortcut edit window opens with the current shortcut commands.
2. right click on a blank shortcut
3. give the shortcut a name
4. start typing a command in the command part of the shorcut edit window
5. the first character typed after the \"/\" should cause a crash
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I get some weird NSIS Error. \"The installer you are trying to use is corrupted or incomplete. This could be the result of damaged disk, a failed download or a virus. You may want to contact the author if this installer to obtain a new copy. it may be possible to skip this check using the /NCRC command line switch (NOT RECOMMENDED).\"
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when the actual game is loading (approx. 60%) i get a message\" DBHELP.DLL not found\" and when u click ok it closes the client
havent een played once bc this happens everytime so if anyone has any advise thanx
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For every1 who starts a program and its usage automatically pops to 100% you have a virus =)
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Time of Test: JULY 23, 16:18 CET
OS: win xp pro
Processor: AMD athlon xp 1800+
RAM: 512 MB
Video Card: GeForce4 MX440
Video Car Memory: 128 MB(i guess)
PS Client Version: 3.0010
OpenGL mode
was leaving arena
psclient crashed. \"couldnt not write or load in XXXXXX ram adress\"
got this problem often.
Where to send this dump files????
Do i have to change some settings?
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Originally posted by Zelgar
For every1 who starts a program and its usage automatically pops to 100% you have a virus =)
Is that so! Then I really have to update my virus scanner ... wait ...
Time of test: all the time since I got it installed
OS: gentoo linux 2.6.12-r6 (known to have ati-graphic problems)
Processor: pentium m (dothan), 1600Mhz
RAM: 512 mb
Video Card: ati mobility radeon 9700
Video Card Memory: 64 mb
PS Client Version: 0.3.011 - linux update from http://planeshift.xpam.de/
OpenGL or Safe Mode: opengl?
Description of the bug: Processor load is maxed out when starting the game, logging in and running it.
I believe it is a problem with the kernel I am running and the recent ati-drivers (8.14.13-r1 with patch for 2.6.12), which are known to have some trouble. Sticking to a different kernel version, other than 2.12.*, should help. So this is more like a hint for someone with a similar configuration.
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Time of test: Today
OS: Windows XP
Processor: AMD Athlon 1,7 Ghz
RAM: 256 DDR
Video Card: GForce 4 mx 440
Video Card Memory: 64
PS Client Version: 0.3.011
OpenGL or Safe Mode: OpenGl (proably, i dunno how choose mode)
Description of the bug:
i cant even start game after game is loaded error message appears :
EXCEPTION_ACCES_VIOLATION at 7C00724A
it appeared first when i walked to some tunnel near blaksmith
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hmm...
ok, ueymir, high CPU usage it just does that.
aaand, aragorn_pl, tried turning off the sound?
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Srry thought it was graphic problem and forgot bout that :-)
Working fine now
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Time of test: Today
OS: Windows Me
Processor: 800 MHz Intel Celeron
RAM: Not Sure (64Mb?)
Video Card: Not Sure
Video Card Memory: Not Sure
PS Client Version: 0.3.011
OpenGL or Safe Mode: OpenGL
Description of the bug:
WARNING: Factory returned a null instance for crystalspace.kernel.vfs if error messages are not self explanitory, recompile CS with CS_DEBUG
WARNING: could not load plugin \'crystalspace.kernel.vfs\'
Couldn\'t load vfs plugin \'crystalspace.kernel.vfs\'!
ERROR: csInitializer::SetupConfigManager failed!
Is your CRYSTAL environment var set?
Exiting Planeshift. Press Enter...\"
Can anyone help me out with 1) what this means, and 2) how to fix it? I looked through these posts and theres alot of errors like it but i havnt seen this one yet so i figured id post. Thanks!
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Time of test: 9:00PM - Today
OS: Windows XP
Processor: Pentium(R)4 CPU 2.26GHz
RAM: 512MB
Video Card: Nvidia MX440
Video Card Memory: 64MB
PS Client Version: ?
OpenGL or Safe Mode: OpenGL
Description of the bug:
When I load ANY of the Planeshift stuff if any pop-ups show they stay even if I press \"OK\" or whatever. Also when any text moves it like drags itself and lives a \"mark\". Also if its a graphic problem, I cant find the most recent card online because it not supported anymore.
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Time of test: 28 November, 10:43 PM EST
OS: MacOS 10.3.9
Processor: 1.5 GHz PowerPC G4
RAM: 512 MB
Video Card: GeForce FX Go5200
Video Card Memory: 64 MB
PS Client Version: 0.3.011
OpenGL or Safe Mode: OpenGL
Description of the bug: I did what was suggested in the readme and what was on the main site, and the updater still crashed, even through the terminal. I dont know what else to do, and the client crashes when i try to open it. I cant even get the setup to run without crashing. I\'d appreciate all the help i can get.
Thanx
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Time of test: 9 Dec, 8:00 Mountain
OS: Windows 2000
Processor: Pre-Pentium Garbage
RAM: Maybe... 64MB?
Video Card: Trident 96XX/983X
Video Card Memory: 1MB
PS Client Version: Most receent available
OpenGL or Safe Mode: OpenGL
Description of the bug: It won\'t run. Ah, I\'ll be back when I meet the requirements.
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Ishmayeck, I\'m surprised you can even use a comp like that...just thinking about how slow it must go makes me tremble :tongue:
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Time of Test: curent
OS: 98se (all updates , i am power user)
Processor: AMD athlon xp 1700+ overclocked to 1900+
RAM: 256 MB (overclocked like fsb)
Video Card: GeForce2 MX440 (overclocked . ForceWare 81.85)
Video Car Memory: 64 MB
PS Client Version: current
OpenGL mode =?
connection dsl = 320 kB /s
i have question
can i play on this system config couse i dont will be
download game if i can\'t play it :)
i must say thet i have many xp in making game\'s running fine on this platform and i am power user .
my system is clean like angels wing\'s and he is speed up to his max .
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Originally posted by navada
Time of test: 9:00PM - Today
OS: Windows XP
Processor: Pentium(R)4 CPU 2.26GHz
RAM: 512MB
Video Card: Nvidia MX440
Video Card Memory: 64MB
PS Client Version: ?
OpenGL or Safe Mode: OpenGL
Description of the bug:
When I load ANY of the Planeshift stuff if any pop-ups show they stay even if I press \"OK\" or whatever. Also when any text moves it like drags itself and lives a \"mark\". Also if its a graphic problem, I cant find the most recent card online because it not supported anymore.
use the forceware couse nividia make\'s new name for detonator\'s now they have name ForceWare and recent version is 81.85 ...... and lol ......