PlaneShift
Support => Technical Help: IN GAME bugs (after loading world) => Topic started by: SnakerVII on December 29, 2004, 08:33:37 am
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ok.. I got a char made, but when I click him and hit \"join game\" i get to the loading screen ,but on the second line of text , \"Requesting World\", I crash up. Any suggestions on how I could fix my problem? Already tried no sound. No sound and Direct Sound seem to work the best for me. But I can\'t get past the world loading screen. Help is appreciated =P
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I have the same problem so i cant play :(
PLEASE HELP!!!!!
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the latest round of updates solves the problem
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I have the lastest update and it still crashes when Requesting world.
Do i have to create a new character though as i\'m using one that i made before todays update?
Edit - Just disabled sound and it works
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Mine crashes on me certain times of the day. It seems as if it happens because there are too many people on.
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FIXES:
1. Turn off sound, this is the main problem
2. Run the updater ALWAYS before you play
3. if all else fails, get a gm to reset your Characters position, this worked for Vanderbal
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Originally posted by mikedean
FIXES:
2. Run the updater ALWAYS before you play
I am not sure this is always a good idea. Yesterday I had no problem playing for hours without a break, but today after updated to newest 29.12. client I also have the problems during joining games or during level transition... last thing I see is \"Loading World\".
Sound is off for testing.
Strange is: with a chance of 1 to 10 it works loading, no clue why or whats the difference. Whenever I see \"Starting GUI\" I am in the game - seems to be really a loading bug, maybe I simply have to delete the level-zip files, that helped for the first time.
Tried sound off, I test around a little bit, if this wont help I step back to client version of 26.12.... which ran very stable, even with sound.
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I didn\'t have any of these crashing problems until i updated today [29 Dec]. I also crashed a few times when logging [when loading world] as well as doing transitions between areas. Running full screen seemed to have solved the initial logging on problem [instead of windowed, which wasn\'t a problem before the update].
So it\'s either the latest update, or something changed in the game between today and yesterday.
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Originally posted by diabolus
I didn\'t have any of these crashing problems until i updated today [29 Dec]. I also crashed a few times when logging [when loading world] as well as doing transitions between areas. Running full screen seemed to have solved the initial logging on problem [instead of windowed, which wasn\'t a problem before the update].
So it\'s either the latest update, or something changed in the game between today and yesterday.
...exactly the same for me, no problems till update today.
I tested a little bit and the only solution I found is to set planeshift to 800x600,32bit fullscreen disabled sound disabled (my desktop is 1024x768,32bit).
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I had a few problems but after I updated it got increasingly worse. I was not able to connect for about six hours.
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yes i have the problems to... it crashes when it transitions from the whatever to the GUI... im updating and i turned off the siound hopefully that fixed it...
(edit) nope... got this...
Something unexpected happened in PLaneshift:Crystal Blue
exception at address:00409CAD, exception code C0000005
Would you like to save Diagnostics File?
[yes] [no]
...
yes
...
then it gives me a box of where it is and tells me to email about it and then does the whole if you have problems with Privacy and gives a web Addy...im too lazy to post the whole thing...
HELP! i really want to play but cant with this happening...
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@ Adair: nice attitude. You want the bug fixed but are too lazy to even post a decent bug report, like including the diagnostics file.
As for the problem: this seems to be related to certain systems only (probably an OS issue), and has crept up with the latest update.
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Originally posted by Adair
yes i have the problems to... it crashes when it transitions from the whatever to the GUI... im updating and i turned off the siound hopefully that fixed it...
(edit) nope... got this...
Something unexpected happened in PLaneshift:Crystal Blue
exception at address:00409CAD, exception code C0000005
Would you like to save Diagnostics File?
[yes] [no]
...
yes
...
then it gives me a box of where it is and tells me to email about it and then does the whole if you have problems with Privacy and gives a web Addy...im too lazy to post the whole thing...
HELP! i really want to play but cant with this happening...
well if you dont post your dmp theres less chance of you playing so ner :p
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I tried now to start the game and do level transitions
with the following config and it worked (I tried to connect to server about 20 times to verify this works):
set planeshift to 800x600,32bit
fullscreen must be disabled
sound must be disabled
desktop is set to 1024x768,32bit
I can play with this configuration, but only when I set mouse-curser outside of planeshift window during level-loading ( \"loading world\" ) and placing mouse-cursor in game window again when its loading and I am standing on plaza. When I leave mouse-cursor inside planeshift window it crashes with the same exception as described above.
When I am in the game then, there is no problem - I can play and move through level transitions.
When I try in fullscreen mode I do not even get any exception, only a black screen and an (invisible, in background) error-message-popup from windows - maybe with the same exception as in non-fullscreen mode.
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My system is Win 98, 512MB, GForce 2 Ti 64MB, newest official drivers (dated 16.12.2004 from nVidia)
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Thanks a ton, Ronxena. I haven\'t tried this yet, but the fix to your problem sounds like the way I got it to work only once. once again, thanks.
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Okay guys great ideas. Ive had the same problem just today too but................After minutes of headbanging the desk I came up with a simple solution ( that worked for me) all I did was uninstall the game and intall it again at the website. I think its because one of you files gets screwed up by the updates. try it out.
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Moving the mouse out of the PS window doesn\'t change anything in my case. Maybe Im going to d/l the new 0.3.005 version and try with that instead of updating the 0.3.004 one.
@ Black Kitsune: of course downgrading the client will work, since this bug crept up during yesterdays update, which means that it\'ll not be present if you don\'t update. ;)
I will move the current version to another folder, though, in case someone wants to run a diff, in case it actually is a file corruption problem instead of a code bug.
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I\'ve the same problem and I will answer :
Originally posted by mikedean
FIXES:
1. Turn off sound, this is the main problem
2. Run the updater ALWAYS before you play
3. if all else fails, get a gm to reset your Characters position, this worked for Vanderbal
1. already done off course... no consequences
2. I dont start the game with the play icon but with the updater.exe...
3. No no no. the crash happens when I respawn too !!!
When another map is loading : sometimes the load starts sometimes not... the most of the time it crashes while the client is requesting the world but the bug once happens just when I click on the start button before the display of the loading page !
Moreover I saw sometimes the name of a player on the server (green font blue underligned) written in reverse font...
then crash
full screen : windows error message \"do you wanna send the error message to microsoft\"
windows mode : planeshift error message : \"the error was saved in a dump file dmp ...\"
I can give my dmp file if a dev asks for it (no need to make the forum growing)
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@Seytra: I read something in another thread about opening a window in background:
http://www.planeshift3d.com/wbboard/thread.php?threadid=12684&boardid=33&styleid=3&sid=f0ca4db80b356bc26a1420b7163561cb
...that is may help to open a window in background... I just thought its a joke, BUT it works for me - now i can play again with fullscreen, but sound still not working.
I use exactly following sequence:
- Reboot
- Start \"Desktop\" drawer window... and leave in background
- Start Planeshift -> it does NOT crash now ...
If I do not open the desktop drawer it crashes, if it once crashed and then I try to open desktop drawer -> it does not help any more, the trick only works directly after reboot.
UPDATE: this seems to work for plaza, but still sometimes during level transitions it crashes... so back to non-fullscreen and mouse-cursor-trick
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I was experiencing the same issue, game would quit at the \"loading world\" screen. I tried reinstalling the game only to get intermittent success. (I even kept a backup copy of the whole freshly installed and updated game directory since I was convinced that a file was somehow getting corrupted after I ran the game once). After copying my pristine files from my backup directory to the actual game directory several times and running the game to no avail I realized that something else must be the cause.
Then It ocurred to me to check my connection to the server. With a: ping -n 100 planeshift.fragnetics.com
I found out I was geting 11% packet loss! after resetting my internet connection and waiting for the packet loss to go down to 4% (best I could get) I was having much better luck logging in. I actually played the game for 2-3 hours with no problems (except for the ocassional pause - probably another lost packet)!
So I wonder if a great deal of this could be peoples connection to the server, the game may be less tolerant of packetloss when logging in and zoning...
Oh and defragging the HDD, trimming down my startup items (including shutting off my AV before starting the game), and turning down the windows visual effects helped a ton as far as speed went. Of course now my windows XP looks like 2000 but Planeshift runs great. Hope this helps some folks.
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sometimes after it crashes i am dropped on a snowy mountain, anyone else have that happen to them.
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@ ronxena: I just tried the desktop drawer suggestion, but it didn\'t do anything about the crash (I rebooted before trying). However, it did have another effect: PS managed to save a dump file for the first time! Before that, it would always tell it wasn\'t able to save the file.
@ Snyk: I just tried, but I didn\'t loose a single ping packet during the time of starting PS and it crashing.
Oddly, the client log, psclient.txt, lists sound initialisation problems as the last entries, despite me having disabled the sound in pssetup.
I\'m going to post these in the bug threads once I have uploaded the dumps.
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Originally posted by Snyk
So I wonder if a great deal of this could be peoples connection to the server, the game may be less tolerant of packetloss when logging in and zoning...
I dont think that is the real problem for all startup-crashes, because if I install the original version of planeshift using the installer there is no problem. The problem occurs after updating the game with planeshift-updater for the files from 29.12. ...
And I have packet-loss 0% at (for the 100 ping tries)...
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I ahve the same problem. I got it the first time after the new updat this afternoon.
Then I got this error.
http://upl.silentwhisper.net/uplfolders/upload5/PlaneShift_Qiraash_Todelorm_Version_Dec_27_2004_Addr00C6EBB77.txt (minus the last 7, coz it had a dubble file name :S)
And now I just got the same error when I wanted to Request the world
http://upl.silentwhisper.net/uplfolders/upload1/PlaneShift_Version_Dec_30_2004_Addr00409CAD.txt
I noticed a different filename, is it just me?
Hope these dumps do help (tho I dont think Im the only one who posted it :P)
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i`ve got the same problem as Adair !! But im not so lazy as him hehehe so here is that note after click YES :)
\"Saved dump file to \'E:PlaneShift Crystal Blue\\Planeshift_Version_Dec 27 2004_Addr00409CAS.dmp\' Please email this file to the planeshift developers, detaling how this happened. If you have concerns about privacy, see http://watson.microsoft.com/dw/1033/dcp.asp\"
That appears after click \'YES\'. I can`t read that *.dmp file cuz my computer can`t read it :(
Any suggestions ?
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I think the problem I describe before is a connection problem because when the server is just up and nobody is playing Ive no problem. So I think this because 2 person try to connect at the same time...
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Originally posted by SnakerVII
ok.. I got a char made, but when I click him and hit \"join game\" i get to the loading screen ,but on the second line of text , \"Requesting World\", I crash up. Any suggestions on how I could fix my problem? Already tried no sound. No sound and Direct Sound seem to work the best for me. But I can\'t get past the world loading screen. Help is appreciated =P
very must ppl got this problem my brother got the same he join the game and 10 sec later the program crash on him i hope that the builders of the game fix this soon or there can lose much ppl on this game
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I have tried everything, my char zellgadess crashes on world load but my other char zell, works fine. I reinstal and exactly the same, I got cad to reset his position and still the same....
what Dev email should we email error reports too?
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Originally posted by Zellgadess
I have tried everything, my char zellgadess crashes on world load but my other char zell, works fine. I reinstal and exactly the same, I got cad to reset his position and still the same....
what Dev email should we email error reports too?
well did you update the game ?
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Here is a crash dump. The game crashes when \"Requesting World\" is displayed. (Sound is set to software. game is windowed and set to 32bit 1024*768 and virtex buffer objects are turned off)
The game was updated on 12/30. I did not try the game before updating.
http://filebox.vt.edu/users/bmuzal/PlaneShift_dump.dmp
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bah mine crashes constantly with the 00409CAD >.< I know I am not the only one with that. From start up I can get one min of gameplay in and one time I got 5 in sc0re
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Originally posted by Adair
yes i have the problems to... it crashes when it transitions from the whatever to the GUI... im updating and i turned off the siound hopefully that fixed it...
(edit) nope... got this...
Something unexpected happened in PLaneshift:Crystal Blue
exception at address:00409CAD, exception code C0000005
Would you like to save Diagnostics File?
[yes] [no]
...
yes
...
then it gives me a box of where it is and tells me to email about it and then does the whole if you have problems with Privacy and gives a web Addy...im too lazy to post the whole thing...
HELP! i really want to play but cant with this happening...
Yeah i was lazy and rushed yesturday... i had little time till work and was trying to hurry.... im getting the rest of the problem...
My system is Windows XP home, 256mb RAM, and a Radeon 7000 32 mb Graphics card... im pretty sure i have the latest... but i can check them...
Im running the 800x600, no sound, windowed.
ok i got on this time... lil laggy but thats expected... i got to the smithy guy and was gonna check out what stuffages he had but i didnt get to... i got this
\"The server has gone Inkdead. check your connection and that the server is still up.\" something like that...
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Originally posted by Zellgadess
I have tried everything, my char zellgadess crashes on world load but my other char zell, works fine. I reinstal and exactly the same, I got cad to reset his position and still the same....
Are you still using the same config file? Like for your window settings (position and such?) . Someone had suggesting installing the game in a different directory and trying that. I know when you reinstall everything gets replaced - except some of your ingame settings (keyboard shorcuts and such) could one of those be causing trouble with your char? Installing in a new directory (or wiping your directory and re-installing) will give you fresh config files all around.
I\'ve noted when It crashes on me on load, I get the \"PSClient.exe has encountered a problem and needs to be shut down\" message. Every single time It happens it\'s at the \"Requesting/Loading Word\" and the really wierd thing is that when it does, on the top left it displays a random characters name upside down and in green text/blue background (or vice versa - not sure). I change nothing, but keep on trying to get in and when I do everything else runs fine! Seem to have better luck around lesser busy times. So could it be two people joining the game at the same time? like it was suggested?
I\'m running it on XP pro on an E-machines Laptop:
AMD Athlon XP 2100+
512 MB of Ram -32MB Shared Ram
Wireless networking - connected to cable
On board ATi Radeon 320m video 32 MB Shared RAM
Cut down all extra processes and minimized XP visual effects to maximize available ram.
Direct X Sound renderer - (Sofware sound is choppy and OpenAL crashes the game on startup).
BTW where is the best place to get the OpenAL dll? I tried the one from OpenAL.org and creative with no luck.
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Originally posted by LordWolf
Originally posted by Zellgadess
I have tried everything, my char zellgadess crashes on world load but my other char zell, works fine. I reinstal and exactly the same, I got cad to reset his position and still the same....
what Dev email should we email error reports too?
well did you update the game ?
Yes....... *mental eye roll*
I\'ve reinstaled into a different location, zell works but zellgadess doesnt. whenever i try to load him i get http://www.geocities.com/zellgadess/errorlog.zip (for dev\'s)
Thanks for the good ideas Snyk but dont work ^_^
Tried everything!
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I have tried most of the things on this page, but not with any degree of total success. I just wish that I could play. Oh well, we\'ve waited this long...
A dump of my error is here:
http://www.freewebs.com/keknehv/PlaneShift_Version_Dec%2030%202004_Addr00420C1D.dmp
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Alright, this is just getting stupid now. Why would it take the developers this long to fix a bug that wasn\'t there before?
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Originally posted by Lomir
Alright, this is just getting stupid now. Why would it take the developers this long to fix a bug that wasn\'t there before?
that is true.... Im wandering as well...
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I\'m sort of at a total loss here.
My adventure with PS started out with version 0.3.005 installer. This installation went quick and without errors.
Starting the PS client for the first time resulted in some mousecursor-glitches and a somewhat hard to read font. No biggie, the game said to update, so I did. When I run the updater for the 1st time, it got stuck on updating the updater itself. (With an empty DOS screen open and file progress bar at 100%) It kept doing that when I retried a few times.
Then it seemed like it had downloaded the program in a ZIP, so I tried manually extracting that and started the new updater. My guess was right, as it now displayed the correct version number and started to download the normal updates. This was interrupted several times with the same error. (Open DOS window at 100% complete for that specific part)
After killing the processes and restarting the updater again, it seemed to go on at where it\'d left off, so I assumed all was well when it refused to update anymore and I started up the client again.
The PS-Client accepted my version of the game, I created a character and somehow during that (about 30 min) it gave an error that it had lost connection to the server and CTD-ed on me. After restarting the client again and rebuilding the character as good as I remembered, I clicked upload and froze on the loading world screen.
So far I\'ve tried running the game windowed and without sound but it always stops there. Sometimes (seemingly random) the PS-client also gives a black screen on starting, killing it and restarting right away works most of the time. I tried running the setup program again (I\'ve ran it once before update) and since the update process it won\'t run anymore and gives an illegal operation error.
PSSETUP caused an invalid page fault in
module GLWIN32.DLL at 01a7:00dc2ba7.
Registers:
EAX=00000000 CS=01a7 EIP=00dc2ba7 EFLGS=00010212
EBX=697deed0 SS=01af ESP=006ceec0 EBP=00708698
ECX=006ceed0 DS=01af ESI=007fdab0 FS=1a97
EDX=bffc9490 ES=01af EDI=00000000 GS=0000
Bytes at CS:EIP:
8b 07 6a 00 68 60 16 e1 00 8b cf c7 44 24 20 00
Stack dump:
00708698 00708698 00807ee0 00000001 006cef64 00e0e400 ffffffff 00de39fd 00000000 00e126bc 00e12914 00e12c48 0070849c 01ffffff 65646956 704f2e6f
So far I\'ve gotten 1 prompt to make a dump file, which gave an error when I agreed. Error: Unable to create ****.dmp or something similar. (sorry, I forgot to write down the error message)
I\'ve still found one dump file in the PS directory but since it\'s 0 bytes and empty, I doubt it will be of use.
System:
Athlon XP 2600+
NForce 2 board
1Gb RAM
Geforce 3
AC97 sound
Running on Win98 SE with more than 1GB free space.
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Anything I can try to make it work?
If there is a way to make it churn out error dump files again, I would gladly post that as well.
This is the first open source program I\'ve ever tried. I don\'t exactly know what I can do to help or who to turn to when something doesn\'t work.
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Just to point out, quite a few people had problems with the 0.3.005 release. If you check the mirrors thread, you can find the (more stable for some, like me) 0.3.004 release. You can go from there.
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Thx, I\'ll look into it.
EDIT:
Hmm, I\'ve reinstalled with the 0.3004 version, but now it gives the following error on starting the client.
LoadLibraryEx(E:\\PlaneShift Crystal Blue\\vfs.dll) error 1157: One of the library files needed to run this application cannot be found.
WARNING: could not load plugin \'crystalspace.kernel.vfs\'
Couldn\'t load VFS plugin \"crystalspace.kernel.vfs\"!
ERROR: csInitializer::SetupConfigManager failed!
Is your CRYSTAL environment variable set?
Exiting Planeshift. Press Enter...
I don\'t know what most of that means, but it must be missing this particular .DLL
Is there some way to get this file, so I can try if it works then?
Damn, got to get me some sleep soon (8:00 AM now) I\'ve been trying to get it to work for over 4 hours now and haven\'t even seen the game itself yet :(
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it seems i have the same problem
http://www.planeshift3d.com/wbboard/thread.php?threadid=12894&boardid=33&styleid=3&sid=4feb8885943424c9769b3b647cd084f6
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@ Kleezs: It seems to be W98/ME (DOS-based windozes) that continously gives trouble to PS. As none of the devs seem to be running it, it is no surprise that all these W98 specific problems hit us undampened (the updater hang also is a DOS-WIN specific problem).
I also am unable to save a dump file, unless I open the desktop drawer. It was mentioned in another thread to solve the client crash, but didn\'t for me, just as moving the muse out of the PS window during loading Hydlaa Plaza.
The new error you get I haven\'t seen yet. Maybe the original install left something in the registry, and the old version chokes on it. I will look into that.
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Thx, Seytra.
I\'ll get to work on trying the latest version again, in combination with the manual updating of some of the DLL\'s. I\'ve gotten a lot further with the 0.3.005 version so far, so maybe with some luck it will work; Trial and error all the way.
If it seems to work for other OS\'s, there must be some way to create a workaround for this issue.
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I have found some few entries for Crystalspace, but they are empty. There is nothing on vfs that looks like PS.
So far it seems that the dll file in question is indeed missing in your configuration, it is present on my system, along with a config file, vfs.cfg. If you don\'t have these, I can post them.
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After these steps it worked out all right
http://www.planeshift3d.com/wbboard/thread.php?threadid=12891&boardid=33&styleid=3&sid=7b83c9a48b53144d06b531b77b27e866&page=1#5
If there is anything I can do to help, I\'ll be happy to.
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I downloaded the 0.3.005 installer but when i run planeshift after updating it says on the bar at the top \".....version 0.3.004\"! and, of course, it mucks up at join game, just like everyone else here
and I have win xp not 98/me
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I allways get crashes in ps i\'ll try all the decent tips you have posted