PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: Lorddonk on December 30, 2004, 02:36:13 am

Title: Logging in problems
Post by: Lorddonk on December 30, 2004, 02:36:13 am

I cannot log in. I got into the game for the first time for about 10 minutes. There was a lot of lag but I was able to still move. Then my guy stopped moving altogether and the game went unresponsive. I ctr+alt+del closed it. I then gave up for about an hour (char-creation takes a long time!) re-tried it and now when I open the game it goes all the way through then it get\'s to that main loading screen that shows Hydlaa Plaza in the background. It goes through the first loading... then it gets to loading map... and a error message pops up saying \'Something unexpected has happened in Planeshift and it will have to close. Then it asks me to save some file and I said yes. It then gives another message to send this file to Planeshift, okay, but when I go there the file is not there! So I don\'t know what to do. Please help! :(

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Post by: Lorddonk on December 30, 2004, 05:29:05 pm

This is the message I recieved. The program gets to loading map and then this pops-up.

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-Something unexpected happened in Planeshift: Crystal Blue Exception at address: 00409CAD, Exception Code: C0000005 Would you like to save a diagnostic file?

It asks \'yes\' or \'no\'. If I click \'no\' the entire program shuts down. If I cllick \'yes\' this comes up:

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Saved dump file to \'C:\\Program Files\\Planeshift Crystal Blue\\Planeshift_Version_Dec 29 2004_Addr00409CAD.dmp
Please email this file to the Planeshift developers, detailing how this happened. If you have any concerns about privacy, see http://watsom.microsoft.com/dq/1033/dcp.asp

The only choice is \'OK\'. I would have sent the file to the Planeshift team but that file is not there I checked over and over and I checked in every Planeshift folder. I don\'t know what to do I hope that you guys can help! I wanna play Planeshift!  ;(


EDIT: Here\'s another thing: that link goes to a 404 Not Found page...  :P

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Post by: Kramy on December 30, 2004, 07:19:18 pm

The majority of my dumps come up as \"Failed to save dump file to \'F:\\Planeshift\\Planeshift_Version_Dec 29 2004_Addr_somethinghere_.dmp (Error #)\"

Where _somethinghere_ is an address, and (Error #) is \"(Error 0)\" or some other number.

Then the PS Client closes with an illegal opperation.

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Post by: Herai on January 01, 2005, 11:07:51 pm

I\'ve same problem as Lorddonk ;[

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Post by: Lorddonk on January 02, 2005, 02:32:50 am

I tried turning off the sound like other people suggested... it just  goes past the loading map then pops up more of these errors only its a different number @_@

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Post by: DepthBlade on January 02, 2005, 06:05:47 am

Welcome to the club I have had this problem for awhile now but it never seems to get fixed ^^ Give it time hopefully they find the needle in the haystack and melt it!