PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: Tathuss on January 06, 2005, 12:11:17 am

Title: Can't Sign in/Virus
Post by: Tathuss on January 06, 2005, 12:11:17 am: Alright, I start Planescape, and I put in the email/password, then click ok. Everything seems fine, the cursor moves, and such, but the screen the stays black. What\'s wrong.

Also, after I downloaded it, I got a \"Backdoor Trojan\" and my screen setting shrank, and wont go back. ><
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Post by: Noctis Lamnia on January 06, 2005, 12:38:05 am: Quote
Originally posted by Tathuss
Alright, I start Planescape, and I put in the email/password, then click ok. Everything seems fine, the cursor moves, and such, but the screen the stays black. What\'s wrong.

Also, after I downloaded it, I got a \"Backdoor Trojan\" and my screen setting shrank, and wont go back. ><

You DID NOT get the virus from PS. It\'s a secure server, and I\'m 100% sure you didn\'t get the virus from that.

Anyways, this problem is... err... I dunt know how to solve it.

?_?

Sorry.
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Post by: Nielkie on January 06, 2005, 02:20:37 am: All I can say is get rid of the Trojan Horse.
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Post by: Moogie on January 06, 2005, 04:04:01 am: Quote
Originally posted by Tathuss
Alright, I start Planescape, and I put in the email/password, then click ok. Everything seems fine, the cursor moves, and such, but the screen the stays black. What\'s wrong.

Also, after I downloaded it, I got a \"Backdoor Trojan\" and my screen setting shrank, and wont go back. ><

Of course he didn\'t get it from PlaneShift. The guy started Planescape, didn\'t he? :) Although why he\'s posting here, I shall never fathom...

(Yes, sarcasm is muchly known to me :) )
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Post by: Tathuss on January 06, 2005, 02:44:17 pm: Idea, answer the first question, if you don\'t have anything to say about the second.
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Post by: Xen on January 06, 2005, 03:26:48 pm: try pressing the resize buttons on your screen and try adjusting the resolution
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Post by: Seytra on January 06, 2005, 08:12:12 pm: Quote
Originally posted by Tathuss
Also, after I downloaded it, I got a \"Backdoor Trojan\" and my screen setting shrank, and wont go back. ><

Where did you download it from, and when? When was the exact time you got that message (right after downloading, after installing, after running it, etc.)? Did you check the MD5 sum before installing? Are you absolutely sure that you didn\'t install anything else before? Did you scan the download?

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Originally posted by Tathuss
Idea, answer the first question, if you don\'t have anything to say about the second.

Idea: be absolutely precise when requesting info, especially if you absolutely feel you must spread FUD. If you don\'t even know the correct name, then we can\'t take your report of a trojan seriously, since obviously you don\'t work careful enough to be able to provide any accuracy. :tdown:
Title: Simple link
Post by: lyistra on January 06, 2005, 10:24:29 pm: http://housecall.trendmicro.com

Free anti-virus, and cleaning, from the web, automatically updated. Though some viruses (virii?) automatically block domain name resolution there.
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Post by: Tathuss on January 07, 2005, 02:26:42 am: OK, It\'s gone, now answer the first question. Why doesn\'t it work?
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Post by: lyistra on January 07, 2005, 03:23:06 am: I hate to sound callous about this, but it has to do with demands, versus asking politely. *smiles softly* have you run the updater on it, and is your hardware compatible? Check the minimum to run planeshift, and see if your computer meets it. If so, check to make sure you have no spyware/adware running in the background. In addition to this, you may wish to check to make sure there is no hardware conflicts in your system, and you\'re not firewalled from the server, or run through an incompatible proxy. Just the standard checks for network gaming, really.