PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: Sunniva on March 19, 2005, 10:02:49 pm

Title: Account Creation e-mail not received - Help please
Post by: Sunniva on March 19, 2005, 10:02:49 pm

Hiya.

I used the This Link (http://laanx.fragnetics.com/register/) from the Download Page to create my account.
(http://laanx.fragnetics.com/register/)

After entering in my info it indicated that I should check my e-mail for an activation link to set up my password for the account.  

That was 4+ hours ago.  The e-mail still has not been received.  

I revisited the link and clicked on the \"Re-send Verification E-mail\" link.  No verification e-mail was recieved.

I tried to create a new account with the same e-mail address, and received a message that the account already existed, so I know it went through the first time.

I created a new account with a *different* e-mail address, but no verification e-mail has been received at that address either.

So my questions are:
1)  Are other folks finding this same issue?
2)  Has Planeshift temporarily suspended the creation of new accounts?  
3) How might I set my account password without the verification e-mail?
4)  What remedies can you offer?

Thanks in advance for your time and consideration.
Sunniva

Title:
Post by: Wiwi-Pooky on March 20, 2005, 01:44:39 am

I\'ve exactly the same problem
hum

Title:
Post by: acraig on March 20, 2005, 01:56:33 am

Send me an email ( acraig@planeshift.it ) and I will activate your accounts manually when I get a chance.  I will email you back a password.   This is a fairly common thing but not exactly sure of the cause yet.

Title:
Post by: Xantam on March 20, 2005, 02:05:56 am

Make sure it didn\'t get caught by spam filters. Usually clicking the Forgot password link will resend it.

Title:
Post by: AhmenHabek on March 20, 2005, 03:31:47 am

I know the problem you smelly people. j/k

Check you Junk Mail.

IT seems hotmail thinks that Planeshift is junk mail (slap them i the face)

I had the same problem.

Hope this works for the rest of yous