PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: JJNK007 on April 09, 2005, 08:25:51 pm

Title: cant PLAY
Post by: JJNK007 on April 09, 2005, 08:25:51 pm

i log in, pick my char, hit Play, Hydlla loads but doesnt initialize! a message comes up saying i hav to make a log file THEN THE GAME CRASHES!!
Error: \" Something unexpected happened in PlaneShift: Crytstal Blue
Exception address: 7C343305, Exception Code: C0000005
Would you like to save a diagnostic file?
yes/no\"

another (if Yes)
\"Saved dump file to \'C:\\Program Files\\PlanShift Crystal Blue\\Planeshift_*char name*_version_mar 31..... etc etc .dmp\'
please email this file to the PlaneShift developers, detailing how this happened.


I HAV LIKE 6 OF THESE DUMP FILES!! what am i to do?

Title:
Post by: Telumehtar on April 09, 2005, 09:02:48 pm

http://planeshift3d.com/bugtracker/index.php is a good place to report bugs. You can also upload your .dmp files there too.

Howver, I\'m afraid I cannot offer any advice on how to fix the error now. Perhaps try making a new character - there may have been server-communication errors during character uploading that *might* have caused some damage somewhere?

Title:
Post by: noni on April 15, 2005, 10:18:37 pm

I am also having the same problem even after updating the game and reintalling it and updating again, it only works for so long before it crashes and makes me save the error again.

Title:
Post by: Externals on April 15, 2005, 10:54:36 pm

Well, if you got a \"diagnostic file\" error, you must send that to the DEV\'s at PS.. those are very vital to them. Thats basically the source to fix the problem. Anyway, I cant give you any insight but to try running it in windowed mode, close all other unneccisary programs, and turn the client sound off. Good luck.