PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: diddleo on April 16, 2005, 02:56:04 am

Title: there is a message that what seems like random times
Post by: diddleo on April 16, 2005, 02:56:04 am

Hi,
I am a player on the game \"PlaneShift\" and am enjoying it very much. But at what seems like random times it comes up with the message \"Something unexpected happened in PlaneShift: Crystal Blue Exception at address: 7C00724A, Exception code: C0000005

Would you like to save a diagnostic file?
                       Yes                  No\" and if i click yes it comes up with the message \"Saved dump file to \'C:\\Program Files\\PlaneShift_Diddleo_Version_Mar 31 2005_Addr7C00724A.dmp\'. Please email this file to the PlaneShift developers, detailing how this happened. If you have any concerns about privacy, see http://watson.microsoft.com/dw/1033/dcp.asp\"              I have tried turning the sound off as well as the transparent windows and it still lags but it dosen\'t seem to work.
 please help me with this problem because I enjoy the game but it is hard to play when that message comes up and exits the program
From,
Diddleo (aka Josh)

my email is electroglitch@hotmail.com if needed

Title:
Post by: diddleo on April 16, 2005, 03:06:33 am

and another thing is (it is probably said in another thread but i\'ll ask anyways) how often should I update?

Title:
Post by: Externals on April 16, 2005, 03:08:05 am

That diagnostic file must be sent to the devs.. Go to bugtracker and send it there. It must be uploaded to a free site first so they can check though. (I think).

As for the game running. Id try.. updating drivers, close all unnecesary windows and programs, uninstall, reinstall, update, windowed mode/music off. If all that doesnt work, then you have a bigger problem.

Peace.

Title:
Post by: diddleo on April 16, 2005, 03:11:08 am

ok ummmm......................... how?
 where is the bugtracker?

Title:
Post by: Externals on April 16, 2005, 03:21:45 am

Alright.. go to the Bug\'s section of the forums. And in there theres my thread called \"All the bugs list\". Acraig posted the webpage there. I forgot exactly what it is and im too lazy to look cuz i have like very low bandwidth right now.

Peace.