PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: Kole on May 19, 2005, 05:53:38 am

Title: Can't launch the game
Post by: Kole on May 19, 2005, 05:53:38 am

I updated after the server got back on, I used both the PS updater and the recover one but when i tried to launch the game from the start window a prompt will pop up and say something unexpected has happened. I saved the diagnostic thing and sent it and uploaded it to the developers with that new handy feature. So are they going to fix it or is there another way around it? Also there is now another window saying that there is a suspicious item or something.



Thanks for the help
Kole

Title:
Post by: Wolf Man on May 19, 2005, 02:36:44 pm

Yea, I know how you feel I have the same problem. I did that \"Save Diaognostic\" thing quite a few times. I am doing recover mode right now and it won\'t finish.

Title:
Post by: Sudisir on May 19, 2005, 03:02:58 pm

PlaneShift ver#  0.3.010
Win XP pro  SP2
AMD xp2600  @ 1.91gig
768meg ram
Ati radeon 9700pro  128meg

after the update the client crashes while loading, at the splash17 screen, the one right before login.   I see that the diagnostics page already has a known issue for A**1f82 , my error was 0c371f82 I think the error said something about the cstgaimg.dll    Guess it\'s none to happy with my system.          Sent .dmp to    http://command.no-ip.com/dmp/
 
*edit*  just added newest ATI drivers, did\'nt fix  :(

Someone HELP please..

Title:
Post by: Rarane Sarane on May 19, 2005, 04:06:16 pm

Hello Planeshifters,

I have exactly the same problem but using Ubuntu Hoary (Linux) on an AMD64 working in 32 bits. It seems to be a timinig / threading issue since when using gdb (a debugger) it goes sometimes through the login process and it works (except for some alpha channel and icon issues).

Here\'s the exception trace:

Skipping \'radioon\' because it\'s already loaded
Skipping \'Down Arrow\' because it\'s already loaded
Skipping \'Up Arrow\' because it\'s already loaded
Skipping \'Left Arrow\' because it\'s already loaded
Skipping \'Right Arrow\' because it\'s already loaded
Skipping \'ScrollBar Thumb\' because it\'s already loaded
Skipping \'ScrollBar Thumb Moving\' because it\'s already loaded
Skipping \'YesNo\' because it\'s already loaded
Skipping \'OkBackground\' because it\'s already loaded
Skipping \'Standard Mouse Pointer\' because it\'s already loaded
  psEngine initialized.
Creating psnetconnection 87796b0!

Program received signal SIGSEGV, Segmentation fault.
[Switching to Thread -1396122704 (LWP 481)]
0xab4e526b in ImageTgaFile::TgaLoader::get_current_pixel (this=0xabb1d268,
    iBuffer=@0xabb1d2a8, Size=32, alpha=true)
    at plugins/video/loader/tga/tgaimage.cpp:347
347           currentPixel.Red = *iBuffer++;

(end of the trace)

By the way there\'s an instruction missing for the compilation under Debian you need to add:

CPPFLAGS=\"-I ../cal3d/src/\"

to the ./configure command when recompiling planeshift (the --with-libcal3d is no sufficient).

Hope it will helps.

Title:
Post by: res on May 19, 2005, 04:27:53 pm

Quote

Originally posted by Rarane Sarane
(end of the trace)

Perhaps you can get backtraces for the other running threads?

Title:
Post by: Rarane Sarane on May 19, 2005, 06:56:01 pm

Sorry for the delay but I was gaming :) ! Ok here\'s the complete backtrace of all theads:


#0  0xab62626b in ImageTgaFile::TgaLoader::get_current_pixel (this=0x896c330,
    iBuffer=@0x896c370, Size=32, alpha=true)
    at plugins/video/loader/tga/tgaimage.cpp:347
        j = 200 \'\\uffff\'
        k = 217 \'\\uffff\'
#1  0xab6262eb in ImageTgaFile::TgaLoader::get_pixel (this=0x896c330,
    iBuffer=@0x896c370, dest=0xaaea27f4, Size=32, alpha=true)
    at plugins/video/loader/tga/tgaimage.cpp:365
No locals.
#2  0xab626b01 in ImageTgaFile::TgaLoader::LoadData (this=0x896c330)
    at plugins/video/loader/tga/tgaimage.cpp:520
        col = 507
        realrow = 56
        row = 455
        truerow = 455
        baserow = 0
#3  0xab62f88e in csCommonImageFile::LoaderJob::Run (this=0x87ecf50)
    at libs/csplugincommon/imageloader/commonimagefile.cpp:101
No locals.
#4  0xaccbea05 in csThreadJobQueue::QueueRunnable::Run (this=0x86f69e8)
    at libs/csutil/threadjobqueue.cpp:204
        newJob = {obj = 0x87ecf50}
        awakenMutex = {obj = 0x86f6aa0}
    at plugins/video/loader/tga/tgaimage.cpp:520
        col = 507
        realrow = 56
        row = 455
        truerow = 455
        baserow = 0
#3  0xab62f88e in csCommonImageFile::LoaderJob::Run (this=0x87ecf50)
    at libs/csplugincommon/imageloader/commonimagefile.cpp:101
No locals.
#4  0xaccbea05 in csThreadJobQueue::QueueRunnable::Run (this=0x86f69e8)
    at libs/csutil/threadjobqueue.cpp:204
        newJob = {obj = 0x87ecf50}
        awakenMutex = {obj = 0x86f6aa0}
        awakeLock = {mutex = 0x86f6aa0}
        jobbing = true
#5  0x08302a4a in csPosixThread::ThreadRun (param=0x86f6a10)
    at libs/csutil/generic/cspthrd.cpp:479
        thread = (csPosixThread *) 0x86f6a10
#6  0xb7fcdae0 in start_thread () from /lib/tls/i686/cmov/libpthread.so.0
No symbol table info available.
#7  0xb7e5fc9a in clone () from /lib/tls/i686/cmov/libc.so.6
No symbol table info available.

Title:
Post by: Kole on May 20, 2005, 02:23:39 am

I reinstalled the game and the same thing happened, I went and launced the game clicked on the laanx server and it says it was out of date then i went to udate it but that was also out of date so I clicked to update it to 1.0.2.6 and this prompt came up saying that there was an error but it went and updated anyway so I thought nothing was wrong. After that was done and went to launch the game again it wouldn\'t. Some body please help me I really want to play it looks so awsome.


Sorry for complaining so much,
Kole

Title:
Post by: fken on May 20, 2005, 05:02:35 pm

Quote

Originally posted by Kole
I updated after the server got back on, I used both the PS updater and the recover one but when i tried to launch the game from the start window a prompt will pop up and say something unexpected has happened. I saved the diagnostic thing and sent it and uploaded it to the developers with that new handy feature. So are they going to fix it or is there another way around it? Also there is now another window saying that there is a suspicious item or something.



Thanks for the help
Kole

i have the same problem... As you can see the game continue to work... so i thought it was a focus issue...

When im starting the game i click on the PS screen sometimes. There is no more problem... Be carefull im not exactlysure its the true way to solve the problem... but it seems to work for me.
I hope it can help you!

Title:
Post by: Xyl on May 22, 2005, 01:35:51 am

Quote

Originally posted by Kole
I updated after the server got back on, I used both the PS updater and the recover one but when i tried to launch the game from the start window a prompt will pop up and say something unexpected has happened. I saved the diagnostic thing and sent it and uploaded it to the developers with that new handy feature. So are they going to fix it or is there another way around it? Also there is now another window saying that there is a suspicious item or something.



Thanks for the help
Kole

I found a simple work around, if you just ignore the pop up message, just let it sit in the background, you\'ll notice CB just keeps loading.