PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: Moogie on August 23, 2005, 12:43:45 pm

Title: Problems with your ATI Radeon card?
Post by: Moogie on August 23, 2005, 12:43:45 pm
The most recent official Radeon drivers for Windows do not work with PlaneShift.

Go to OmegaDrivers.net (http://omegadrivers.net/) and get theirs.




Thanks to DaveG for this. :)
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Post by: Drey on August 23, 2005, 03:30:47 pm
ive never had any problems with radeon and planeshift... but then i have no clue of the roll that the drivers play, i might gives these a go maybe later on if i can be bothered.


did you know that if you highlight that smiling smiley in normal windows blue highlight thing, he goes all sad.
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Post by: Xordan on August 23, 2005, 04:01:51 pm
I\'ve had enough of my Radeon >:|
Buying a nvidia card seems the best solution. :)
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Post by: DaveG on August 23, 2005, 06:40:54 pm
Two people complained about ATI junk in one day, so I figure a nicely labeled \"Important\" sticky...... would probably be ignored...... but it\'s the thought that counts.  :D

Radeon 9700, 9600, 9200, 7500, and all mobile versions have reported issues.  And those are just the ones I found quickly.  I\'ve lost track of the ATI cards that don\'t work with PS...  :rolleyes:  After searching around the forums a bit, I found it\'s not just Windows either... there\'s a few Linux complaints, too.  :P

My Radeon worked just fine, till I updated the drivers.  (Ironic that the #1 troubleshooting tip backfired.)  The 3rd party ones from Omega work better than the old ones that came with the card, and they don\'t crash... which is always good.  If you\'re iffy about 3rd party drivers, you can try downgrading to the 2002 drivers if you can get them.  Unfortunately, I can\'t take Xordan\'s advice, because I\'m using a laptop... not that upgradeable...
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Post by: res on August 28, 2005, 06:57:10 pm
Quote
Originally posted by DaveG
Radeon 9700, 9600, 9200, 7500, and all mobile versions have reported issues.  


What kind of issues? I\'m running a Radeon 9700 with latest drivers myself and I don\'t see anything wrong.
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Post by: DaveG on August 29, 2005, 08:56:29 am
Issues like getting 2 frames a second and crashing...  If the official drivers work for you, great.  It seems to be a weird issue...
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Post by: res on August 29, 2005, 01:40:14 pm
Quote
Originally posted by DaveG
Issues like getting 2 frames a second and crashing...  


The more detailed and specific the error reports are, the higher the chances for fixes are...
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Post by: DaveG on August 29, 2005, 10:33:24 pm
I have the mobile version, which has the most complaints, and it crashes within a minute of loading the world.  Others don\'t seem to get that far, and others still have just complained about a noticeable performance hit.


Here are the threads with brief summaries:
(I ~think~ I got most of them)

Terrible performance! Please help... (http://planeshift.oodlz.com/wbboard/thread.php?threadid=18744&boardid=17)
ATI RadeOn 9200 SE 128 MB on Windows
1-5 FPS; graphical glitch at character creation; wouldn\'t go to full-screen fully
Switch to 3rd party drivers fixed it.

ATI MOBILITY RADEON 9600/9700 Series (http://planeshift.oodlz.com/wbboard/thread.php?threadid=18735&boardid=17)
ATI Radeon 9600/9700 Mobility on Windows
After PlaneShift update on 22.08.2005, the whole system freezes after 2 steps in-game
Switch to 3rd party drivers fixed it.

Help - screen freeze (http://planeshift.oodlz.com/wbboard/thread.php?threadid=18660&boardid=32)
ATI Radeon 9600 128MB on PowerMac G5
Freeze during all combat
Downgrade of settings file fixed it.

Game doesn\'t open (http://planeshift.oodlz.com/wbboard/thread.php?threadid=17865&boardid=33)
ATI Radeon 9200 on Windows
Crashes on load; stays listed as an active proccess, without a window
No reply.

Direct Rendering not working with Planeshift (http://planeshift.oodlz.com/wbboard/thread.php?threadid=16722&boardid=41)
ATI Radeon 9700 Mobility on SuSE Linux
Error at startup
Downgrade of kernel fixed it.  (?)

If your Radeon doesnt work, post here! (http://planeshift.oodlz.com/wbboard/thread.php?threadid=8057&boardid=17)
ATI Radeon 7500 Mobility AGP 32MB on Windows (2 listings)
ATI Radeon 7500 AllInWonder PCI 64MB on Windows
ATI Radeon 9800 XT on Windows
ATI Radeon 7500 AGP 64MB on Windows
\"No hardware acceleration\" errors; DirectDraw errors
Seems to be fixed with switch to 3rd party drivers.  (No reply.)

First load screen (http://planeshift.oodlz.com/wbboard/thread.php?threadid=17092&boardid=17)
ATI Radeon 7000 series on Windows
Crashes on load
Fixed by updating PlaneShift

Choppy performance - Indirect rendering? (http://planeshift.oodlz.com/wbboard/thread.php?threadid=16054&boardid=17)
ATI Radeon 9600 with 64-bit drivers on Gentoo Linux
ATI Radeon 9800 AllInWonder Pro on Linux
1-8 FPS; \"no indirect rendering\" errors
Fix may be to compile kernel without DRI support (No replys; second card was not fixed by this)

Can\'t launch the game (http://planeshift.oodlz.com/wbboard/thread.php?threadid=16616&boardid=17)
ATI Radeon 9700 Pro 128MB on Windows
ATI Radeon 9700 Pro 128MB on Ubuntu Hoary Linux
Crashes on load; error with cstgaimg.dll (dump posted)
Workaround by ignoring errors, and letting PlaneShift load in the background.  (?)

CS - openGL - Radeon issues (http://planeshift.oodlz.com/wbboard/thread.php?threadid=13468&boardid=23)
ATI Radeon IGP 320M on Slackware Linux
ATI Radeon 9600 Pro on Windows
Max CPU on execution of \"_ZNI4csGraphics3D4OpenEv\"; 1 FPS
Possible faulty code listed.

PlaneShift freezing (http://planeshift.oodlz.com/wbboard/thread.php?threadid=14182&boardid=33)
ATI Radeon 9600 XT on Windows
Freezes after 10-45 minutes
No replies.

A crash right in the beginning (http://planeshift.oodlz.com/wbboard/thread.php?threadid=14753&boardid=33)
ATI Radeon 9000 64MB on Windows
Crashes when character turns; error with atioglxx.dll
No reply.

Computer crashes (http://planeshift.oodlz.com/wbboard/thread.php?threadid=14134&boardid=33)
ATI Radeon 9800 Pro 256MB on Windows
Crashes after a few minutes
Possible fix is to force AGP2x instead of AGP4x.  (No reply.)

Suse Linux 9 and ATI do this before installing (http://planeshift.oodlz.com/wbboard/thread.php?threadid=14037&boardid=17)
ATI Radeon 8500+ on SuSE Linux
2 drivers listed to fix various problems.
Recommends running ldconfig as root after installing to refresh the dynamic linker cache.

gfx ati radeon mobility M6 LY : no 3d (http://planeshift.oodlz.com/wbboard/thread.php?threadid=14077&boardid=19)
ATI Radeon Mobility M6 LY on Linux
\"no graphic renderer\" error; driconf doesn\'t work; \"libGL is too old\" error
No reply.

Ati Radeon 9550 256MB (http://planeshift.oodlz.com/wbboard/thread.php?threadid=13840&boardid=17)
Thinking of getting an ATI card
Seems like he might have ended up with an nVIDIA card.  (No reply.)

[Tips]How to not crash in CB and others (http://planeshift.oodlz.com/wbboard/thread.php?threadid=12044&boardid=33)
ATI Radeon 9600 XT
Crashes with Vertex Buffer Object on
Solution:  Don\'t turn it on

Issues going back into 2004 and older are fixed by a normal 1st party drivers update.
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Post by: res on August 30, 2005, 01:49:27 am
Quote
Originally posted by DaveG
I have the mobile version, which has the most complaints, and it crashes within a minute of loading the world.  Others don\'t seem to get that far, and others still have just complained about a noticeable performance hit.


Yeah, for mobile versions you\'re usually at the mercy of the laptop vendor, and afaik commonly they don\'t really give updates at all. In this case, Omega drivers are preferable (though, ATIs own mobile drivers are prolly better than vendor drivers, too).
As you may know, ATI offered mobile drivers only recently. The non-mobile drivers don\'t even install machines with on ATI mobile chips - so any drivers are likely crappy vendor drivers as mentioned above. For that reason I\'ll just ditch all Mobile error reports :P

Quote
Originally posted by DaveG
Terrible performance! Please help... (http://planeshift.oodlz.com/wbboard/thread.php?threadid=18744&boardid=17)
ATI RadeOn 9200 SE 128 MB on Windows
1-5 FPS; graphical glitch at character creation; wouldn\'t go to full-screen fully
Switch to 3rd party drivers fixed it.


Says: \"I had some generic Windoze stuff\" ... so ATI drivers probably had helped that guys the same way.

Quote
Originally posted by DaveG
Help - screen freeze (http://planeshift.oodlz.com/wbboard/thread.php?threadid=18660&boardid=32)
ATI Radeon 9600 128MB on PowerMac G5
Freeze during all combat
Downgrade of settings file fixed it.


Having a hard time deciphering the solution provided. If changing some settings file fixed the issue, the driver may not to be blamed at all. But otoh, I don\'t know the OS/X driver quality; but then, official vs Omega is prolly moot anyway - or is there an Omega for OS/X? :P

Quote
Originally posted by DaveG
Game doesn\'t open (http://planeshift.oodlz.com/wbboard/thread.php?threadid=17865&boardid=33)
ATI Radeon 9200 on Windows
Crashes on load; stays listed as an active proccess, without a window
No reply.


Real issue stays unknown; from the description given I would not immediately blame the driver, though.

Quote
Originally posted by DaveG
Direct Rendering not working with Planeshift (http://planeshift.oodlz.com/wbboard/thread.php?threadid=16722&boardid=41)
ATI Radeon 9700 Mobility on SuSE Linux
Error at startup
Downgrade of kernel fixed it.  (?)


May be a system configuration issue, may be a CS issue.

Quote
Originally posted by DaveG
If your Radeon doesnt work, post here! (http://planeshift.oodlz.com/wbboard/thread.php?threadid=8057&boardid=17)
ATI Radeon 7500 Mobility AGP 32MB on Windows (2 listings)
ATI Radeon 7500 AllInWonder PCI 64MB on Windows
ATI Radeon 9800 XT on Windows
ATI Radeon 7500 AGP 64MB on Windows
\"No hardware acceleration\" errors; DirectDraw errors
Seems to be fixed with switch to 3rd party drivers.  (No reply.)


\"No hardware acceleration\" probably means that no ATI drivers are installed at all and Microsoft\'s sucky default OpenGL kicks in.
Wrt \"DirectDraw\" errors... I wonder how the respective posters came to this conclusion. PS itself does not come with a trace of code using DDraw.

Quote
Originally posted by DaveG
First load screen (http://planeshift.oodlz.com/wbboard/thread.php?threadid=17092&boardid=17)
ATI Radeon 7000 series on Windows
Crashes on load
Fixed by updating PlaneShift


So, driver not to blame.

Quote
Originally posted by DaveG
Choppy performance - Indirect rendering? (http://planeshift.oodlz.com/wbboard/thread.php?threadid=16054&boardid=17)
ATI Radeon 9600 with 64-bit drivers on Gentoo Linux
ATI Radeon 9800 AllInWonder Pro on Linux
1-8 FPS; \"no indirect rendering\" errors
Fix may be to compile kernel without DRI support (No replys; second card was not fixed by this)


Might be a CS issue.

Quote
Originally posted by DaveG
Can\'t launch the game (http://planeshift.oodlz.com/wbboard/thread.php?threadid=16616&boardid=17)
ATI Radeon 9700 Pro 128MB on Windows
ATI Radeon 9700 Pro 128MB on Ubuntu Hoary Linux
Crashes on load; error with cstgaimg.dll (dump posted)
Workaround by ignoring errors, and letting PlaneShift load in the background.  (?)


IIRC that bug was not related to drivers at all.

Quote
Originally posted by DaveG
CS - openGL - Radeon issues (http://planeshift.oodlz.com/wbboard/thread.php?threadid=13468&boardid=23)
ATI Radeon IGP 320M on Slackware Linux
ATI Radeon 9600 Pro on Windows
Max CPU on execution of \"_ZNI4csGraphics3D4OpenEv\"; 1 FPS
Possible faulty code listed.


Though, in another CS app, that same code works. It would have been more interesting if the reporter would have just checked which code actually maxes the cpu.
AryHann\'s issue was probably unrelated.

Quote
Originally posted by DaveG
PlaneShift freezing (http://planeshift.oodlz.com/wbboard/thread.php?threadid=14182&boardid=33)
ATI Radeon 9600 XT on Windows
Freezes after 10-45 minutes
No replies.


May be driver, may be something completely different.

Quote
Originally posted by DaveG
A crash right in the beginning (http://planeshift.oodlz.com/wbboard/thread.php?threadid=14753&boardid=33)
ATI Radeon 9000 64MB on Windows
Crashes when character turns; error with atioglxx.dll
No reply.


Well, at least we know Catalyst 4.12 can cause problems... on PS from Jan 2005, at least.

Quote
Originally posted by DaveG
Computer crashes (http://planeshift.oodlz.com/wbboard/thread.php?threadid=14134&boardid=33)
ATI Radeon 9800 Pro 256MB on Windows
Crashes after a few minutes
Possible fix is to force AGP2x instead of AGP4x.  (No reply.)


Outcome unknown. May be driver, may be something completely different.

Quote
Originally posted by DaveG
Suse Linux 9 and ATI do this before installing (http://planeshift.oodlz.com/wbboard/thread.php?threadid=14037&boardid=17)
ATI Radeon 8500+ on SuSE Linux
2 drivers listed to fix various problems.
Recommends running ldconfig as root after installing to refresh the dynamic linker cache.


Sounds more like system configuration issues being discussed.

Quote
Originally posted by DaveG
gfx ati radeon mobility M6 LY : no 3d (http://planeshift.oodlz.com/wbboard/thread.php?threadid=14077&boardid=19)
ATI Radeon Mobility M6 LY on Linux
\"no graphic renderer\" error; driconf doesn\'t work; \"libGL is too old\" error
No reply.


Sounds like a system configuration issue.

Quote
Originally posted by DaveG
Ati Radeon 9550 256MB (http://planeshift.oodlz.com/wbboard/thread.php?threadid=13840&boardid=17)
Thinking of getting an ATI card
Seems like he might have ended up with an nVIDIA card.  (No reply.)


Not even a PS problem here.

Quote
Originally posted by DaveG
[Tips]How to not crash in CB and others (http://planeshift.oodlz.com/wbboard/thread.php?threadid=12044&boardid=33)
ATI Radeon 9600 XT
Crashes with Vertex Buffer Object on
Solution:  Don\'t turn it on


Catalyst 4.12, hardly \"recent\" by now.


So? Of all those problems, I have to look hard to find one that indicates that generally not using the latest drivers is good.
Problems can have many reasons - the driver is just one facet of many, many, many.

IMO \"The most recent official Radeon drivers for Windows do not work with PlaneShift. \" is as such not right. Using Omega drivers is one way to attempt to fix issues, but you make it sound like they would be the end to all problems PS users with (coincidentally) ATI graphic cards have.
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Post by: AryHann on August 30, 2005, 09:00:08 am
Personally, I have a mobility radeon 9700 on my laptop and the already known radeon 9600 pro on a desktop.
The problem of the second was related to the fact that I was having troubles thanks to winXP to update the driver - original ATI one. Once I did that, everything went fine.

I haven\'t had problems with my laptop, plus as you might know I have been developing something on PS engine for my thesis. Well, I cannot believe that ATI is allergic just to PS since I have installed my project on several computers (with ATI or Nvidia cards) and after updating the drivers everything was working smoothly and I have never encountered any visual problem with my computer.

Just recently I have been playing PS a bit for testing and some strange effect came up, but I think it is more PS related - darkness bug? - or even CS rather than ATI.
 problem.
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Post by: Leeloo on August 30, 2005, 10:52:24 am
For the Linux users with R200-based cards (including R250, R280, Rv280), i.e. Radeon 9250 and below, try the XFree / X.org drivers instead of the ATI ones.

I\'m running with the X.org drivers on my 9250, and don\'t have any driver/card-related problems at all in PS.

Unfortunately Radeon 9500/9700/9800/X* owners are stuck with ATI drivers.
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Post by: DaveG on August 30, 2005, 03:04:33 pm
The \"newest don\'t work with Windows\" line (which I told Moogie to change because I felt it was too specific... :P ) came about because my personal problems started on update to the most recent version of the official drivers, at the same time that I heard others mentioning the same thing.    After a barrage of ATI == death threads with a drivers replacement fixing them, I asked for a sticky.  (the list btw, was just made when I made that reply;  just a search for \"radeon\" really)  The mobility ones don\'t work at all, the others have been really sporadic.  I don\'t claim to know anything more than this.

You can also do a search for the various \"darkness bugs\", because as AryHann said ATI may or may not get them more.
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Post by: DaveG on September 15, 2005, 07:19:22 am
Click here (http://68.226.61.4:8080/gallery/view_photo.php?full=1&set_albumName=PlaneShift&id=houseofstfrn)
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Post by: Pip on September 20, 2005, 10:47:44 am
I just bought a new laptop and found the graphics all dark and some colours in negative. Being unfamiliar with PC, because I am primarily a Mac user, I had a look to see if anyone had the same problem.

Straight away I saw this thread and downloaded the Omega drivers. They made it worse!!

So I scrapped those and downloaded the latest official ATI Radeon drivers (mobility) and everything is now working perfectly.

So I think this thread is very misleading and Moogie should edit it to say \"if you have tried the latest drivers for ATI Radeon cards and find they don\'t work you can try the Omega drivers. (No guarantees)\"
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Post by: r.guppy on September 20, 2005, 02:17:23 pm
I must apologise for Pip i misled her.
 I downloaded this to fix her problem.
https://support.ati.com/ics/support/default.asp?deptID=894&task=knowledge&folderID=293
RADEON
HYDRAVISION - For RADEON and Mobile ATI Products
:)
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Post by: jorrit on October 01, 2005, 09:01:57 pm
Quote
Originally posted by DaveG
Two people complained about ATI junk in one day, so I figure a nicely labeled \"Important\" sticky...... would probably be ignored...... but it\'s the thought that counts.  :D

Radeon 9700, 9600, 9200, 7500, and all mobile versions have reported issues.  And those are just the ones I found quickly.  I\'ve lost track of the ATI cards that don\'t work with PS...  :rolleyes:  After searching around the forums a bit, I found it\'s not just Windows either... there\'s a few Linux complaints, too.  :P

My Radeon worked just fine, till I updated the drivers.  (Ironic that the #1 troubleshooting tip backfired.)  The 3rd party ones from Omega work better than the old ones that came with the card, and they don\'t crash... which is always good.  If you\'re iffy about 3rd party drivers, you can try downgrading to the 2002 drivers if you can get them.  Unfortunately, I can\'t take Xordan\'s advice, because I\'m using a laptop... not that upgradeable...


With a bit of luck (and if I get sufficient donations (hint hint :-) ) I\'ll get a computer with an ATI video card myself. That would be a splendid opportunity to finetune Crystal Space and PlaneShift on ATI cards.

Greetings,
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Post by: DaveG on October 01, 2005, 10:01:32 pm
Quote
Originally posted by Pip
So I scrapped those and downloaded the latest official ATI Radeon drivers (mobility) and everything is now working perfectly.

And do you know why that is?...  ATI has posted new drivers (version 5.9) since this thread was created.  ;)  (And, so have Omega Drivers)  So, that very specific statement on the first line (which I wrote, but told Moogie would be too specific, as some cards did work at the time and others most certainly did not) is no longer applicable.  \"Latest version\" should\'a had a number, I guess.  :P

So, just to make sure it\'s known:

ATI updated their drivers at the end of September.  These new ones do work correctly, as far as I know.

If you\'re not having any problems, stick with whatever you have, and only upgrade occasionally.  If Omega stops putting out ones that work for you, get ATI\'s or vica versa.
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Post by: verideon on October 21, 2005, 11:48:06 am
I currently run a ATI Radeon Card version 9600. While I have trouble with Planeshift and any game like Planeshift it find that the easiet way for me to fix it is to Re-install my cards components from the CD or dowload the latest update to it from the site. Over a certain period I have the same problem even when i\'m not using Planeshift and I re-install my driver and it works perfectly again.
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Post by: Allan Wegan on October 22, 2005, 07:47:34 am
I\'m proud to own an Ati too. And the game does not even start in full screen mode (the system hangs complete on the world load screen). But the windowed mode works.
Arx Fatalis, Gothic 1 and 2, Myst 5, Vampire Bloodlines, Doom3, HL2 and Thief deadly shadows work fine with this card on my system (AMD Athlon XP 2GH, 1GB ram, Ati Radeon 9600 with 256 MB ram, SBLive 5.1, NForce chipset).
The Graphics Driver is the 8.162.0.0 (it\'s the one signed by M$ - not a tweeked one).
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Post by: graigsmith on October 23, 2005, 06:58:44 am
i have a radeon 9200, and i am using the open source drivers.  Planeshift started to start up but diddn\'t use 3d acceleration.  Though im not having problems with 3d.  I can even play neverwinter nights just fine.
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Post by: karl on October 27, 2005, 11:59:47 pm
I also have big problems with my ATI All-in-Wonder 128 under linux (with driver r128)
When i run PS a white window appears, with a blue bar of progress at the bottom : i.e. like the usual screen of loading of planeshift but without  pictures
And then when the bar is full there\'s a huge bug, the stronger bug i\'ve ever seen on a linux system for ten years : no way to do another thing than pushing the poweroff button.
And in the background i see in the virtual console i used to run PS an error message repeated in a loop, which is something like \"r128UploadTexImages : Upload Texture Failure in Local Texture Heaps, sz=\" and a number
Actually i also have the same message with all 3D applications, but PS is the only one which freezes.
I\'m going to look for other versions of the rage 128 drivers to try, but i don\'t even know if such other version do exist.
Any suggestion to solve my problem ?
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Post by: karl on October 29, 2005, 04:00:28 pm
I\'ve found the \"solution\" (should I really call this a solution ? ) :
I have to desactivate the hardware acceleration, which is buggy.
And I\'ve also found that other games have the same problem with ATI Rage 128, it is not a planeshift problem.
But now the problem is that with no acceleration, i just cannot play ! the rendering is incredibly slow !
Maybe I can desactivate only one part of the hardware acceleration, i\'m still searching...
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Post by: scar_freewill on November 06, 2005, 05:29:59 pm
Quote
i have a radeon 9200, and i am using the open source drivers. Planeshift started to start up but diddn\'t use 3d acceleration. Though im not having problems with 3d. I can even play neverwinter nights just fine.


graigsmith: Where do you get the drivers? Is it mesa? Because I use linux fglrx-rpm. If i use mesa my 3d acceleration is super crap.
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Post by: verideon on January 03, 2006, 07:01:13 am
from the previous posts i\'m assuming that people\'s ATI Radeon cards are not working. What people never know about Graphics cards are that it DOES matter wether you update it or not. Any newer games released from the point of when your graphic cards updates were released may or may not work on these games, if they do then it is usually to a reduced graphics rating or an inability to see the appropriate things. If you update your graphics cards as much as possible you reduce the risk of any of this. here is a link of where driver updates can be obtained from; http://www.ati.com and by searching for your appropriate driver updates. At the moment I am using ATI CATALYST on my Radeon 9200 Excalibur card and it has improved almost all the aspects of what a graphics card is needed for.
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Post by: DaveG on January 03, 2006, 07:33:06 am
This thread really should be de-stickified.  To my knowledge, it\'s no longer applicable.  (the main tagline was already stated to be misleading, and no one ever seems to read the whole thread)

At the time I asked Moogie to post this thing, the most recent ATI drivers for certain cards were completely incompatible with PS.  (or rather, CS most likely)  The biggest culprit was the Radeon Mobility, which was the only card that seemed to fail reliably.  As you can see in one of my posts here, in big letters, ATI released drivers in September that worked again.  And, in fact, the alternative drivers that were recommended started having issues for some.  So, contrary to popular belief, upgrading frequently isn\'t always best for everything and you need to be prepared to downgrade or switch to an alternative if needed.

In general, yes, you should upgrade your graphics drivers from time to time.  But, it\'s not a magic bullet, and it\'s not always going to fix everything.