PlaneShift

Support => Technical Help: IN GAME bugs (after loading world) => Topic started by: OTBO on September 14, 2005, 02:56:41 am

Title: Please Help!!!!
Post by: OTBO on September 14, 2005, 02:56:41 am

Every time I try updating or start the game it goes to a DOS prompt like its going to do somthing and then the computer restarts.  I meet all the requirements to play and am using Windows XP home.  If anyone could help it would be appreciated.

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Post by: Rage McCloud on September 14, 2005, 02:59:27 am

Hmmm... Well the DOS thing means it is TRYING to work... but i dont know why your computer would restart... Try exiting out of any programs that are not necessities... like any messengers or game programs like Steam or Wild Tangent... Maybe WinZip if you have it... Pretty much try to free up as much CPU Usage as you can... because PS takes a lot...

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Post by: OTBO on September 14, 2005, 03:10:39 am

Every program is closed except for a firewall (which I use with every other high CPU demanding game) and it still just restarts the computer.  I\'ve never encountered anything like this before so any tips will help.

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Post by: Rage McCloud on September 14, 2005, 03:48:30 am

Oh... well definately leave up your firewall... um... does your video card have a setting/program that you might have closed... disabling its full potential disallowing it to run PS? other than that there isnt much i could suggest...

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Post by: OTBO on September 14, 2005, 03:50:57 am

Nope, everything video card wise is running.... I have no clue how to fix this one......

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Post by: Rage McCloud on September 14, 2005, 03:53:14 am

Ok well then i have no clue either... i wish someone besides me would reply... because im not really the smartest cookie here...

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Post by: DaveG on September 14, 2005, 03:58:30 am

Try running the updater in \"recover mode\".  (click the link for it in the start menu, or add -auto to the end of the updater\'s command)

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Post by: OTBO on September 14, 2005, 05:16:19 am

Well that didnt work either, just a bunch of \"cant find so and so\" and \"updating this and that.\"  I\'m going to uninstall, and redownload from a different mirror since the bittorrent wont work for me.  I\'m also going to try to install to the defualt directory.  Keep the ideas coming.

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Post by: Keyaz on September 14, 2005, 05:46:58 am

try running windoweed, smaller res, 16bit color

try running in compatibility for windowes 95 98 200 etc

try running it for 256 colours

try fixing your computer :\\

you might be one of those unlucky soles that it just doesnt want to work on, i say might, its rare that happens

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Post by: OTBO on September 14, 2005, 05:56:30 am

Well I uninstalled and downloaded from mirror 2, reinstalled to default directory and still no luck.... I\'ll try switching res and such and see if that helps... keep the ideas coming.

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Post by: OTBO on September 14, 2005, 06:03:55 am

And when doing recover update, is it normal for this to come up?  (if I can keep up with it)  
Warning: Cant find paths for win or mac or linux updater application (server only)
Critical files  <> not found (server only)
Notify: psUpdaterEngine initialized.
Downloading registry...
Couldnt delete temporary repository zip (/this/updatertemp/repos.zip)
Loaded registry
Server has another updater, going to fetch it..
updater updating to another build

then the computer restarts

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Post by: Keyaz on September 14, 2005, 06:31:02 am

yeah thats all normal, seems it kill\'s your computer when it tries to start downloading the files, maybe you need to alter your firewall slightly? :\\ im not an expert on this though

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Post by: OTBO on September 14, 2005, 06:49:15 am

No, the new files download fine.  It does the 0%....25%... etc.  Sorry I forgot to add that in there, but anyways even after the downloads the computer restarts, when I get back to my home computer I\'ll try running the game on that but for the sake of knowing please keep the ideas coming, this is really driving me crazy not knowing the anwser.

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Post by: Keyaz on September 14, 2005, 07:04:39 am

I\'m out of clues, this seems to be more of a techy problem i have no idea about, you\'ll be lucky to grab a dev on a spare moment and figure it out, but yes, do try on your home pc

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Post by: stfrn on September 14, 2005, 07:10:03 am

updating crashing your computer  8o  That\'s defiantely unusual. All it does is download files, and move them around a little. Sounds like you have some other problems with your computer. Can you do the usual gambit of virus scanning, updates, defragmenting, dusting, etc? It\'s sounding quite a bit like faulty hardware, or atleast drivers.

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Post by: OTBO on September 14, 2005, 07:23:38 am

Well this is my girlfriends computer, but she doesnt know anything about them so I\'m usually the one taking care of it, and its not just the updates, the client itself crashes it also.  It has no known deficencies, we have firewalls, anti-virus, anti-spyware, pop-up blockers and all of that good stuff, everything runs very good.... except for this game.....  I\'ve been working on computers for a while also so that is why this is killing me, I hate not knowing the anwser.  Keep the ideas flowing :)

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Post by: DaveG on September 14, 2005, 07:39:45 am

Please post your system specs: OS, processor, graphics card, memory, free hard disk space, etc.

Update your video drivers.  (it couldn\'t hurt...)

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Post by: OTBO on September 14, 2005, 08:01:04 am

Windows XP Home Edition, 2 GHZ processor, NVIDIA GForce II, 512 ram, 60 gigs of space free.....

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Post by: OTBO on September 14, 2005, 09:11:16 am

Well I\'m now at my house and the updater is actually working, it is no longer a dos prompt like it was on the other computer.... hopefully all goes well.  I\'ll keep everyone updated, though I still want to figure out whats going on on the other computer.....

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Post by: OTBO on September 14, 2005, 12:40:38 pm

More problems, patching is at 60% completetion, get a dos prompt C:\\Windows\\Command.com and everything stops loading..... any fixes for this one?

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Post by: OTBO on September 15, 2005, 03:01:42 am

Finally fixed the problem with the game not running, uninstalled all drivers and changed some registry settings, reinstalled drivers and it works now

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Post by: darkw00t on September 15, 2005, 03:03:17 am

thats good to hear