PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: DMaster2 on September 20, 2005, 10:13:04 pm

Title: Various Problem
Post by: DMaster2 on September 20, 2005, 10:13:04 pm: 1)The Updater don\'t work because it open an error window...
What\'s wrong?
2)The Updater recover mode had download some file .dll (i think...) and after that a veeeeeeeery long list of same files:
\"Syncing zip..
Unmounting ZIP file $^art/word/akkaiko.zip..
Mounting ZIP file art/word/akkaiko.zip..
Merged art/work/akkaiko.zip/cache/thing_lm/\"
This slash (thing_lm/) is followed by a long code of number and letter and it repeat this process again and again with the only variation of this long and strange code...
Is it normal? If yes when it stop?
I have tried to open the akkaiko.zip but it says me that the zip is corrupted...
3)I can\'t open the setup... i tried in all manner but windows refuse to open it... it don\'t give me any error but it don\'t respond at all...
What can I do?
4)When i try to run the executable of the game it gave me this error:
\"WARNING: could not load plugin \'crystalspace.kernel.vfs\'
Couldn\'t load VFS plugin \"crystalspace.kernel.vfs\"!
WARNING: could not load plugin \'crystalspace.font.server.freetype2\'
WARNING: could not load plugin \'crystalspace.graphics3d.opengl\'
WARNING: could not load plugin \'crystalspace.graphic.image.io.multiplexer\'
WARNING: could not load plugin \'crystalspace.engine.3d\'
WARNING: could not load plugin \'crystalspace.documentsystem.tinyxml\'
ERROR: Failed to load the XML parser!
ERROR: Failed to init Crystal Space for app!
Exiting Planeshift. Press Enter...\"
Where i can get this plugins?
Why i can\'t play this game?
Please, answer me!
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Post by: Nilrem on September 20, 2005, 10:30:02 pm: http://www.planeshift3d.com/wbboard/thread.php?threadid=19303&boardid=17&styleid=3

Someone should temporarily stick an \"important\" label on the above post.

EDIT: Bad linked :P
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Post by: DaveG on September 20, 2005, 10:32:10 pm: I was gonna ask Moogie... but she\'s not arround apparently...

BTW, you cut off the board ID in that link; here\'s one that works :P :
http://planeshift.oodlz.com/wbboard/thread.php?threadid=19303&boardid=17

EDIT:
Yep, bad link now. :P
Talad deleted it and replaced it with:
http://planeshift.oodlz.com/wbboard/thread.php?threadid=19400&boardid=33
Which has info on a new update server.
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Post by: DMaster2 on September 24, 2005, 09:32:03 pm: Well the updater still don\'t work...
I update 3 times with the Recover mode and still the setup don\'t work...it give me an error window...
Furthermore the game don\'t go even after the update. I have replace the older Vfs.dll with the one indicated in your post (that file have the same size however...why?).
When i run the executable it crash immediatly and says me:\"Something unxepected happened in Planetshift: Crystal Blue. Details: EXCEPTION_INT_DIVIDE_BY_ZERO at 6922F7BA. Woul you like to save a diagnostic file?\"
This is what the game told me...What can i do?
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Post by: Rage McCloud on September 26, 2005, 02:48:33 am: please post what the error messages said as that might give a clue to the problem...
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Post by: Karyuu on September 26, 2005, 03:01:55 am: Um. He did...

Quote
Originally posted by DMaster2
\"Something unxepected happened in Planetshift: Crystal Blue. Details: EXCEPTION_INT_DIVIDE_BY_ZERO at 6922F7BA. Woul you like to save a diagnostic file?\"

I would suggest uploading the dump files and waiting :\\
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Post by: Rage McCloud on September 26, 2005, 03:09:02 am: i knew someone would say that... i meant all the other errors that he didnt say about...
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Post by: Nilrem on September 26, 2005, 12:58:21 pm: I agree. The dump file has to be reported.
The exception, as it clearly states, comes from the fact of trying to divide an integer by 0, wich is impossible and then throws the exception.
If we\'re lucky the dump file will tell the devs where this operation was tried to be made, and then realize if it was a variable not correctly initialized or the function call is misplaced, but the fact is that, at some point of the code, this irregular instruction has been called.
To upload the dump:
1st Go to Planeshift directory and delete psclient.txt.
2nd Launch the game and make it crash, then select yes to save the dump file
3rd Go to http://command.no-ip.com/dmp/ and attach the dump file just generated and the psclient.txt
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Post by: DMaster2 on September 26, 2005, 08:35:32 pm: It only says me:\"File NOT uploaded, no comment \"...
I hope i have done everything correct...
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Post by: Nilrem on September 26, 2005, 08:52:47 pm: Ensure that you deleted the psclient.txt perhaps it\'s avoiding you to upload it if it\'s bigger than a certain size, so try to delete it prior launching the game and making it crash.
If you indeed deleted it, then, most probably there\'s a little issue with the website that should be gone in few time, you can try sending it another day.
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Post by: DMaster2 on September 27, 2005, 08:37:54 pm: Nothing...I have done all correct but it don\'t upload...
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Post by: Nilrem on September 27, 2005, 11:24:27 pm: Ok, I\'ve tried to report your incidence, let\'s see what happens next :P
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Post by: DMaster2 on September 28, 2005, 08:18:51 pm: Thank you for the Help!
Please contact me when you have the response!
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Post by: Rage McCloud on September 28, 2005, 10:12:50 pm: Just remember... worse case scenario is redownloading and waiting through the updater lol... remember i said WORSE case only do it if all else fails... including the reporting thingum...
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Post by: Karyuu on September 28, 2005, 10:41:07 pm: I didn\'t think updating was still so bad, after Talad\'s sticky?
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Post by: DMaster2 on September 30, 2005, 09:25:21 pm: I just don\'t understand why it is so difficult to configurate this game... i think this is only a waste of time...
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Post by: AryHann on October 01, 2005, 08:30:31 am: It is not a finished game and it is multiplatform. Bugs and problems are rather normal depending from system to system.