PlaneShift
Support => Mac OSX Specific Issues => Topic started by: magenta_marauder on October 08, 2005, 01:34:38 am
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Does anyone have any idea on how the fragnetics server is doing??
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Is it necessary to open another thread, instead of reading the currently running ones?
And: Is this a MacOS specific problem?
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Actually, it is. I own a macosx, and for some odd reason, people are saying the server is running again, yet when i go to connect, it says \"100 fail.\" I checked my firewall and I have no idea whats going on. If someone could give me a list of things to look for would be great because I\'m new to the world of mac, i\'ve only had this computer for about a month. thanks.
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Now, it seems up and working fine.
Are you behind a firewall? More than a Macos problem it seems a network one.
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The \"Fail\" message can come up a lot. Did you try to connect?
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when I tried to connect, I just got the message,
\"the server is not running or not reachable. please check the website and forums for more info...\"
Does this sort of thing happen a lot to mac users, or is it just me???
Maybe I didn\'t do the firewall right or something.
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on my mac was in-game few mins ago really bad lag so logged of to check leads all ok, but now in log in sever is going crazy same with my wife\'s PC laptop,normal web is ok ie forums surfing net etc.
tried to log in was in-game lest than a min when it crashed message you are getting a message bake you should not see
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I really don\'t know what to do. I\'ve only had my mac for a short time, and it\'s my first. I know it can\'t be a network problem. It\'s got to be something else
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i just kept trying and now playing in game
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I followed all the directions, and I still can\'t get in! Would someone please tell me what I can do! I want to play.....
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He meant \"back\" I believe. Anyway, try again now. The server was down for a bit apparently (see http://laanx.fragnetics.com for details) and the time may have simply coincided with when you were trying to get on. If you can\'t get on, please post your system specs in the \"User System Specs\" sticky at the top of the forum. You can find your specs by pulling down the Apple Menu (top left) and selecting \"About this Mac.\" Then click \"More Info...\" Please follow the format specified in the first post of the thread!
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I posted my specs. tried running again, no-go.
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I tried again to fix my firewall, though I have no idea if that\'s the problem. I still get the \"Server not responding\" message. just thought I\'d let you know
Cha0s\'s edit: posts merged. Don\'t double-post!
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First, don\'t double-post. Use the edit button. ;)
Second, please edit your User Specs post to exactly follow the format specified in the first post. Some important information is missing and I can\'t help you without that information.
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Sorry, I\'m not quite sure what you\'re looking for, and to tell you truth, I\'m not quite sure either. I don\'t know much about computer lingo, so I put what I thought looked important. I apologize in advance. (for length and my sheer stupidity on the subject.)
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It\'s alright. Just so you know, the list of required information was in the first post. I trimmed it down for you, though. I assume you have the latest Mac OS X (10.4.2)? You can find this information directly in Apple Menu->About This Mac (you do not have to click \"More Info...\" ).
Assuming you do, do you have the latest version of Planeshift? Have you read this thread (http://www.planeshift3d.com/wbboard/thread.php?threadid=14416&boardid=32)? Follow the steps in the Guide to update (if you haven\'t already) and then try again. If the problem persists, we\'ll try something else.
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Yes, I\'ve downloaded mirror #3 in the mac osx package, and the updater for java, and have successfully updated both. It still says that the server is not responding.
And yes I do have 10.4.2.
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tried after update. Still no go. Hmmmm......this is kind of confusing me as to why it isn\'t working. got any other ideas?
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How do I configure my mac for auto updating??
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There\'s no way to auto-update Planeshift at the moment. If you used the Java Updater, did you check \"Update All Files\" ?
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yeah, but i got a really strange message saying on the regular updater,
\"Warning:
New updater can\'t be fetched since your OS isn\'t yet supported for automatic updating. you should be able to install it manually either from the mainsite or from the forums\"
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Updated with the updater.jar........Still says server not responding or unreachable....I still don\'t understand why it\'s not working. Any input from anyone who\'s got a valid point would be greatly appreciated. thanks again guys.
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My assumption\'s now that my firewall might havesomething to do with it, how do I go about opening it up to allow planeshift, or if my networking can be configured, how can I do that??
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You don\'t need port forwarding, if that\'s what you\'re worried about. In fact, I don\'t think a firewall would be an issue, really. If you have something equivalent to the PC \"ZoneAlarm,\" that might do it... Do you have any particular connection-blocking software?
P.S. To turn off the software firewall, open System Preferences (from the Apple Menu), go to the \"Sharing\" preference pane, and then the \"Firewall\" tab. Click the \"Stop\" button.
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Yes, I\'ve got \"little snitch.\" it just lets me know when my computer is dialing out and when things are dialing in, so I can block things from potentially delivering viruses. how would I fix that to let ps in? I don\'t know if I have zonealarm, I can check.
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You were right about my firewall, I turned it off and tried to sign on, that wasn\'t the problem...
don\'t have zonealarm......or anything like it besides my snitch program. how can I make it let me dial out to P.S.? (I apologize for repeating myself)
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What are the ports that P.S. travels on?? Is it just 7354, or are there others?
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Hrmm... You have dial-up? I assume you\'re dialing before opening Planeshift?
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I have ethernet....I don\'t have to manually dial in. I plug in, I\'m wired to the net.
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Yeah I havent even played, I have just basicaly downloaded it but when I try to log on both servers bring back a fail message:
1 - total fail
2 - wrong v.
You guys got anything?
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Wrong version... Read the stickies and search (link in my sig). If you don\'t read the stickies and search, you\'ll have a difficult time here. I\'ll give you a hint: look at the \"Guide\" sticky in this forum.
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mine says nothing about \"wrong version\" I downloaded the 3rd mirror, it just says the server is not responding. My account was made, I verified it, but I just can\'t play...
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I\'ve done every step the guide has told me to do. the network (I think) is not preventing my access, because I\'ve updated using the updater.jar. It\'s just frustrating to know I can do all the steps leading to gameplay, but can\'t play!
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Can you go to http://laanx.fragnetics.com in a web browser?
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Gosh this is driving me insane...I should just redownload I\'m serious... The updater doesnt even work (I think there is a thread on this so I\'ll find it) but still!!!!
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In reply to you, Cha0s, yes i can go to laanx.fragnetics in a browser window.
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tried manually running the game using the terminal, it still tells me the server is not responding....
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Bluebeachram: please look at my previous post. I specified which sticky you need to read. Furthermore, since your problem is unrelated to magenta\'s, please refrain from posting here. If you have further issues not addressed in the stickies or by searching, please create a new thread.
magenta: From the terminal, what do you get from \"ping -c 5 laanx.fragnetics.com\" ?
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It says,
\"ping -c 5 laanx.fragnetics.com
PING laanx.fragnetics.com (203.81.44.229): 56 data bytes
--- laanx.fragnetics.com ping statistics ---
5 packets transmitted, 0 packets received, 100% packet loss\"
Is this what your looking for??
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Yes, and that is really really really bad. You should have seen something like:
PING laanx.fragnetics.com (203.81.44.229): 56 data bytes
64 bytes from 203.81.44.229: icmp_seq=0 ttl=46 time=286.603 ms
64 bytes from 203.81.44.229: icmp_seq=1 ttl=46 time=276.798 ms
64 bytes from 203.81.44.229: icmp_seq=2 ttl=46 time=283.556 ms
64 bytes from 203.81.44.229: icmp_seq=3 ttl=46 time=314.715 ms
64 bytes from 203.81.44.229: icmp_seq=4 ttl=46 time=267.527 ms
--- laanx.fragnetics.com ping statistics ---
5 packets transmitted, 5 packets received, 0% packet loss
round-trip min/avg/max/stddev = 267.527/285.840/314.715/15.854 ms
Note that in your post, all of the packets were sent, but none came back. Something is blocking incoming packets on certain ports. Do you have a hardware firewall (may be built-in to some routers)? Is there anything else that could be blocking ports? If it isn\'t already, try hooking your computer directly to the source of the internet (Cable/DSL modem, etc). If that works, we know the problem is somewhere between the computer and the internet (a router, firewall, etc).
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Now how do I check for those sort of things? And how do I disable them??I\'m not sure I understand what you mean about connecting into the source, I believe I\'m plugged in directly to the source..
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I\'m in a college dorm, but I know that they don\'t have any firewalls because we bring our own computers, I do not believe we have a hardware firewall here.
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If you are in a college dorm, you are almost certainly behind a hardware firewall put up by the college (where the data leaves campus via the college\'s T3/OC3, etc line). In this case, your best bet is to contact the system administrator and ask that he/she allow incoming from laanx.fragnetics.com data on the port Planeshift uses (which I\'ve forgotten at the moment, though I\'m sure a quick search or question in IRC will yield it). Otherwise, I don\'t think there\'s any hope.
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I have checked with one of my resident advisors about opening the port on the network firewall, so hopefully it should run as soon as they open it up. If anymore problems arise, I will post them here. Thanks again for dealing with my problems Cha0s...You\'ll probably hear from me again.
Hopefully on a more positive note.
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Not a problem. I\'m here to help. :)
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Originally posted by magenta_marauder
Yes, I\'ve got \"little snitch.\" it just lets me know when my computer is dialing out and when things are dialing in, so I can block things from potentially delivering viruses. how would I fix that to let ps in? I don\'t know if I have zonealarm, I can check.
If you are on a Mac, you don\'t need to worry about viruses for the moment. No hacks, spyware, trojans etc.
Originally posted by magenta_marauder
You were right about my firewall, I turned it off and tried to sign on, that wasn\'t the problem...
don\'t have zonealarm......or anything like it besides my snitch program. how can I make it let me dial out to P.S.? (I apologize for repeating myself)
Perhaps you have some restrictions in your network, are you trying to play from a School computer, collage campus or something?
[EDIT] i just read the last posts... seams like you do....we found the problem!
I really should read all the posts before answering ^_^;;
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No problem....
Still haven\'t got back to me, but they should be opening it soon. I\'ve been patiently waiting for about two weeks now. Hopefully I\'ll get my chance.
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Hello again guys.........New problem.
The Network guys here have told me that they aren\'t opening any new ports....I don\'t know what to do...... Do you guys have other ports that you can run the game on for people in my situation? A friend of mine told me to ask you guys about problem running things on schools networks, assuming you\'ve dealt with this sort of thing before.
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The issue is not with Planeshift, but the college. The campus firewall is probably disallowing all traffic except to certain ports (HTTP and maybe FTP). If the server can\'t send anything to you, you can\'t play. My only suggestion is to get to be really good friends with the network administrator. :(
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Well, thanks for everything guys..............
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Sorry we couldn\'t help. I\'m sure if you get the network admin some chocolate and maybe slip him/her a 20, you can get that port open. :D
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I\'m no expert on the topic, but it might be possible, if you have a friend outside the university who Knows His (or Her) Stuff, to set up some forwarding scheme where you connect to him via port 80, and all traffic is then forwarded to fragnetics, but this is pretty susceptible to breakage and might contravene university network policy.
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I think someone mentioned that traffic going over port 80 wouldn\'t work very well. I forget the exact reasoning, but it apparently would be very slow. I tmight work, though you\'d need someone who\'s really good at gimicking port forwarding. And then of course you\'d have to get PS to connect to your server on your port (which actually isn\'t that hard).
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what ports should i open, and any idea how? i have access to my router *thank you easy passwords*, dont know which ports to fool with, should i just forward all ports(range form 0 to like 500000), and turn off my firewall, or what???
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You don\'t need to forward any ports unless you\'re behind a firewall. In that case, you need to tell the firewall to allow connections on port 7777 from laanx.fragnetics.com.
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I wish ChaOs would rename this theme something other than \"Question\"
Most theme titles are Questions! It almost gets me to swear on this forum!
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PM next time, but you have a point. Thread renamed \"Re: Port Forwarding/Firewall issues\"
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i read magenta_mauraders mac problems, and surprisingly, those are the exact problems i have. the only difference is im not in college. i got ethernet, tiger 1.4.2, i get the same messages when trying to connect to ps, even though the server is up.... any tips?
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Do you have a hardware firewall? Is your software firewall on (by default: yes)?
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Can I get back on that tomorrow? My dad needs to check to see and he\'s kinda busy right now. Sorry!
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Sure, there\'s no rush. The point of web forums is that you don\'t need to respond right away. Respond when you can (within a month would be good, though ;) ).
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I can confirm that I have the same problem, and it\'s not a network issue. The previous version would work fine on my system (0.3011). I have enabled port forwarding for port 7777 and have even put my Mac on the DMZ. Anyway, my PS version is 0.3012. I\'m running Mac OS X 10.4.3 on a mac mini. So, I\'m not sure which upgrade is causing the server to not be found; the 10.4.3 update or the new PS update. I was also able to successfully ping the server via the console, and I do see that the status is up at the webpage.
Edit: Pinging the server through updater.app seems to fail as well.
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I ask again, is your software firewall up? Mac OS X has a built-in software firewall which is on by default. Unless you set it up to allow connections from laanx.fragnetics.com on port 7777 or disable it completely, you won\'t be able to connect.
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Originally posted by Cha0s
I ask again, is your software firewall up?
Nope. That puppy is off. I\'ve gone through just about everything short of connecting my mac directly to my cable modem. But, I know that can\'t be the problem since it has worked in the past, flawlessly, I might add.
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Well the server has been bouncing up and down a lot. You may have just been really unlucky. Try it again now and see if it\'s working. I, myself, was on a few minutes ago.
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I don\'t think this mac has a firewall, but there is something called \"Content Barrier X\". But it has all the settings set so that anything should be allowed through the internet into my account.
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Firewall is off.
Port 7777 is enabled. (even though firewall is off)
I got healthy activity when I pinged laanx.fragnetics.com in terminal.
Hmm.
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Firewall is off.
Port 7777 is enabled. (even though firewall is off)
I got healthy activity when I pinged laanx.fragnetics.com in terminal.
And still getting \"server not running or unreachable\".
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I was having the very same problem magenta_mauraders had.
After reading in \"Current 3.012 problems and suggestions\" that cobracon had tried the the regular updater after updater.jar and was able to logon successfully I figured I would give that a try.
It worked!!! I can now play!!!
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Originally posted by rJones
I was having the very same problem magenta_mauraders had.
After reading in \"Current 3.012 problems and suggestions\" that cobracon had tried the the regular updater after updater.jar and was able to logon successfully I figured I would give that a try.
It worked!!! I can now play!!!
THANK YOU. OH GOD. I LOVE YOU. OH, HOW I LOVE YOU.
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ok same problem
pb G4
Mac OSX 10.4.3
run the updater.jar (all file option), firewall off (or on with 7777 open), server up (15 users), ping ok (64 bytes from 203.81.44.229: icmp_seq=0 ttl=48 time=387.739 ms)
but no connection with psclient
I tried to run the normal updater but it crashes just like the setup.
have same other things to do?
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Please check the guide again. I\'ve made a modification (see the 3rd step of the second \"IMPORTANT\" part after the Manual Update Guide). Hopefully this should solve your problem. :)
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My server.xml reads:
Is this the correct phrasing?
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Yup, that should be it, I think.
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I\'m not sure if this is the same problem or not, but I cannot connect to the server either. I plowed through this thread and all the similar threads I could find and read the guide.
Firewall is off.
Server is up.
PM G5
Mac OSX 10.4
I did not run the Updater.jar or Updater-old.jar
Downloaded the Mirror #1.
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Mirror #1 is slow and out of date. Use 2 or 3 (fast) or 4 (slow).
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Another hour and a half of downloading. Thanks though.
Edit: Well scratch that, this one\'s gonna take me ten minutes.
Alas another edit. As I still cannot connect.
Editing once more, I can connect now, but it says:
\'You are not running the correct version of planeshift for this server\'
And I\'m ready to kill.
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You sure you didn\'t get mirror 1? That\'s where the bad files are. Try updating with the Java Updater from scratch (i.e. delete everything except updaterconfig.xml and then run Updater.jar in your Planeshift folder).
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There are a number of reasons why I don\'t think it\'s mirror one.
1. The first time I downloaded mirror #1 it took an hour and a half. This one took 12 minutes.
2. I had to change the network in the new one I downloaded. I had already done that with my previous download.
3. I could connect to the internet.
These could be stupid reasonings, created from blind hope, but meh. Anyway, to further matters, the the Updater.jar is not working. This seems like such a wonderful game too.
Edit - Oh yeah, and I remember reading somewhere in a thread I was browsing looking for a solution to my problems with the game, something about needing administrator(?) priveliges for something. Just wondering what that was. Oh yeah, I checked, and apparently I have PS version 0.3.011... if that makes a difference. Sorry if it\'s obscure information.
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Yes you do need to be the administrator of your computer. If you\'re the only user, you likely are. Second, did you follow the details in the Guide on using Updater.jar?
P.S. You probably are using Mirror 1. I just wanted to make sure.
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Ah, I didn\'t see the Java guide when I read it. (Either that or you\'ve just now added it) Ok, and about the mirror 1 buisness, is there any way to definately tell witch mirror I\'m using? Or am I doomed to eternal downloadings?
-King of the coolers
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If you use the Java updater it tells you. And that part of the guide has been there for a while. ;)
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Good glory and praise to Cha0s! It works... actually works... Well I must say that thanks are in order. :) ( I even used a smiley =o)
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Good to hear. Have fun!