PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: Seishun on October 17, 2005, 07:06:05 pm

Title: my game wouldnt start so...
Post by: Seishun on October 17, 2005, 07:06:05 pm

after i log in and charcter select screen appeared

it was continually saying server restart so

i started the Planeshift Updater (recovery mode)

how long does it usually take? and is this normal?

(http://img65.imageshack.us/img65/7041/untitlededited0hi.jpg)

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Post by: DaveG on October 17, 2005, 10:14:25 pm

Yes, that is a normal output, albeit slow.  You can try the other update server, if you like.

CLICK HERE (http://planeshift.oodlz.com/wbboard/thread.php?threadid=19398&boardid=17)

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Post by: Seishun on October 17, 2005, 11:22:08 pm

i actually just finished with the update took about 4 hours = =!!!!!!!!!!!! but still everytime i log in and it goes to character select a few minutes later it says something like server reset 5 minutes blah blah and then exits me halp plz^^

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Post by: Karyuu on October 17, 2005, 11:26:50 pm

Server reset..? Hm. Besides there being actual server resets when you may be trying to log on...

Do you have a firewall or a router? If so, you have to open UDP port 7354 (for server \"Laanx\").

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Post by: DaveG on October 17, 2005, 11:31:48 pm

What\'s your ping and loss, just to be paranoid?  (the number and the percentage next to the server name on the first screen)

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Post by: Seishun on October 17, 2005, 11:37:15 pm

it says Fragnectics 300 0%

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Post by: Seishun on October 17, 2005, 11:39:30 pm

well actually is sorta of fluxuating

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Post by: Karyuu on October 17, 2005, 11:41:32 pm

Don\'t double post, please; simply edit your previous post to add new information, if no one has replied yet.

Did you follow my suggestion?

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Post by: Seishun on October 17, 2005, 11:42:15 pm

ack sorry, umm could you walkme through that?


(http://img364.imageshack.us/img364/530/123333333edited9mw.jpg)


here are my problem

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Post by: DaveG on October 17, 2005, 11:52:03 pm

Yeah, your connection is fine.  Check your firewall and/or router as Karyuu suggested.

The process to do so is different for whatever system(s) you have.  You\'ll probably have to look at your manual/help file/website/whatever to figure it out if you don\'t already know.  (if you still can\'t figure it out, post your firewall/router name(s) and maybe someone can help you figure it out)

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Post by: Karyuu on October 17, 2005, 11:55:51 pm

I wish I could post detailed instructions, but they vary by firewall/router. If you know which kind you have, try to find documentation on how to open ports. Google should do :)

*edit* Hahah! Dave, that\'s utter cheating xD Now I have to make an edit with something useful.

E.g., with some routers typing 192.168.1.1 into the URL bar brings up the router setup, which usually has a (advanced) tab for port forwarding ;)

*edit2* Acraig said it was either to be axes, or mugs... :) I seem to be the only \"Community Moderator,\" too.

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Post by: DaveG on October 17, 2005, 11:59:35 pm

Karyuu, you\'re echoing me again...  :D
Why are you the only one with axes for your rank?  That scares me...  :P

Just noticed the \"waiting on server data\" text in the pic.  Try clicking back, then going back in, if it says that for a while.  There\'s some sort of an odd connection glitch there.  (check the FW first)

Edited to add:
192.168.1.1 would only work if that\'s the IP of your router, which it may often be.  You may have installed some junk that came with it, and there\'d be a link to bring it up in your start menu somewhere.  If not, and you can\'t find it => RTFM :)

Edited again to add:
Well, go chop some newbie heads off then.  :P
(Hey, at least we aren\'t spamming this thread.  Yay for the edit button!  :) )

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Post by: Seishun on October 18, 2005, 03:02:54 am

thanks lol been so helpful ill try xD i have a wireless connection so i always have these kinda problems = =

EDIT i actually made it to the character creations screen lol then that notice :server crashed try again in 5 minutes: again

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Post by: DaveG on October 18, 2005, 06:39:36 am

Quote

Originally posted by Seishun
wireless connection

See, now that\'s the kind of thing you should\'a told me when I asked for your packet loss.  :P  In all probability, you\'re just loosing the connection due to this.  (maybe the packet loss reporter doesn\'t work right? )