PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: ValdamiR on November 05, 2005, 09:56:35 pm

Title: Server down?
Post by: ValdamiR on November 05, 2005, 09:56:35 pm
Hey, im not the best with computers and am not to sure what i should do... im at the log in page and whenever i try to log into the server it says

Quote

The server is not running or is not reachable. Please check the website or the forums for more info.


I searched these forums but it says tht the server is up, im not to sure how to check if my firewalls are up, but i\'ll keeping looking through the forums for instructions
If any1 can help me out i\'ll appresiate it
Title:
Post by: shorty13 on November 05, 2005, 11:14:33 pm
yes the server is down.  go to laanx.fragnetics.com and check how many people are online.  if 0 it is down, which it is.  I dont know why though.

Does anyone know why it is down?
Title:
Post by: zorbels on November 05, 2005, 11:33:40 pm
I do not know if this helps but I noticed that every weekend the creators of the game work on PS and so it is to be expected that the server will be down for a bit.
(someone can correct me if I am wrong)
Title:
Post by: DaveG on November 06, 2005, 12:04:52 am
We\'re working on the game all the time, the server just has to be down to get it ready for you to get them.  This is just the second part of the update that was released recently.  Updates are every month and a half, or so, with little ones whenever needed.
Title:
Post by: shorty13 on November 06, 2005, 04:42:17 am
DaveG possible has the best signature ever. :D
Title:
Post by: DaveG on November 06, 2005, 06:48:15 am
It\'s a quote from one of PlaneShift\'s readmes.  :P
Title:
Post by: KillaAngel on November 06, 2005, 10:11:22 pm
yeah im getting the same problem except i went to the websitethingy and there are people online but i keep getting the popup lil help plz thanx =D

::Edit::

Nevermind the server went down while i was typing this =P sorry
Title:
Post by: Starving on November 06, 2005, 10:13:40 pm
So it\'s down...When will it be back up?
Title:
Post by: Karyuu on November 06, 2005, 10:14:20 pm
There are zero players online currently - the server is down. I believe this has been stated several times already, but once again: do be sure to check the \"Current Time\" and \"Reported Time\" on the Laanx website - if they do not match, no matter how many players \"appear\" online, the reported data is old.

*edit*

No one knows when it will be back up, most likely not even those who work on the server - there aren\'t timers for these things. Just wait it out as best as you can. Can take minutes, and it can take hours.
Title:
Post by: Nuage (The White Enki) on November 08, 2005, 01:20:17 am
(Hillo Karyuu :) that was awhile..) )

I don\'t know if my problem is the same..

I Login,
I click on \"Join Game\",
The step \"loading game\" is ok,
But at the step \"requesting world\", i got the message \"Timeout waiting for the world to load\"

Is it the same problem please?
Thanks in advance :)


(From Laanx.fragnetics.com
Time:  Tue Nov 8 8:17:23 SGT 2005  
Report Time   Tue Nov 8 08:17:23 2005  
Total Online: 49 )
Title:
Post by: Karyuu on November 08, 2005, 01:36:52 am
Hey Nuage! Wow, it\'s been ages :)

If you\'re behind a firewall or router, do make sure that you have UDP port 7777 open for server \"Laanx.\" Also try pinging laanx.fragnetics.com (via Run... command in Windows or something similar) and see if you get timeouts there as well.
Title:
Post by: Nuage (The White Enki) on November 08, 2005, 01:44:43 am
i hope see you in game soon (if i arrive lol)

aawww I feel very weak with computer now... i even don\'t know what is UDP Port 7777 and the run command you told me. :(

I had change nothing to my firewall or internet setting...
i will try to make an exploration inside the internet setting.. but that\'s as throw a bottle in the sea i guess

I Thank you anyway Karyuu :)
Title:
Post by: Nuage (The White Enki) on November 08, 2005, 02:26:48 am
I have open a new port in my firewall exceptions:
number port: 7777 (selected \"UDP\" )
name: laanx.fragnetics.com and laanx. (tried the both)

I have use run command with \"laanx.fragnetics.com\"  in my windows

I still don\'t arrive to pass this step \"requesting world\"

I don\'t know if that could help you to help me , but just before \"join game\" ... in the window server -Fragnetics- the % are 0 to 5%at the best..


This problem is coming saturday. I have never change somethings in my internet setting or firewall. (no updates installed too etc..)
Maybe that\'s a Problem of server with the French account? (Is there some french online?)

Thanks Again for your attention

P.S: sorry for have double post
Title:
Post by: steuben on November 08, 2005, 03:35:36 am
there\'s only the one server.
but try it with the firewall down. if you still can\'t connect then the problem lies elsewhere.
Title:
Post by: Nilrem on November 08, 2005, 03:51:25 pm
Make sure your client is up to date, try to launch updater again.
If it keeps crashing, post the results of updater.txt on your planeshift folder, so we could see if something was wrong during the updating process.
I too had that message \"timeout waiting the world to load\" simply because I didn\'t update to the latest version (that has no number change) that comes with the new DR.
Title:
Post by: Grndmasta on November 08, 2005, 07:07:50 pm
Quote
Originally posted by Nilrem
Make sure your client is up to date, try to launch updater again.
If it keeps crashing, post the results of updater.txt on your planeshift folder, so we could see if something was wrong during the updating process.
I too had that message \"timeout waiting the world to load\" simply because I didn\'t update to the latest version (that has no number change) that comes with the new DR.


Nilrem i believe is correct on this one...When they put that little update in alot of people didn\'t notice and then all of a sudden no one couldn\'t get in...Run updater but you may have to change the name of your updater to like oldupdater to get the new updater update...;)...hope that helps...
Title:
Post by: Nuage (The White Enki) on November 09, 2005, 01:39:07 am
It\'s ok for me now . thank you! :)
(Just make an update)

See you in game!! ^_^
Title:
Post by: arcain on November 10, 2005, 09:16:43 pm
whats going on??? why are the severs down ?it says world is loaded just not ready and to try again in a few minutes..well its been a few hours..i hope its something  kool..
Title:
Post by: acraig on November 10, 2005, 09:48:25 pm
I check the server every so often from work to make sure it\'s still working ok.  Most of the times it crashes and restarts itself.  However, there are times where it gets in a \'bad state\' and doesn\'t allow connections.  Thankfully this doesn\'t happen very often but when it does it requires a manual restart.