PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: Woden on November 27, 2005, 05:50:33 am

Title: Screen opened offset and cannot be moved
Post by: Woden on November 27, 2005, 05:50:33 am

i\'ve installed the game and when it opened the screen opened up and left.  also the words (currently at the character creation screen) are cut almost in half.  any suggestions?  i\'ve right clicked the program on the task bar and selected \"move\" but it will not move.  thanks

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Post by: Karyuu on November 27, 2005, 05:54:39 am

Run the PlaneShift setup application, and change your resolution to something lower. Run PlaneShift again, and move the window, then resize back to whatever you want :) There is also a fullscreen option. And just in case, make sure you have the latest graphics card drivers installed.

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Post by: Woden on November 27, 2005, 06:10:05 am

thank you i\'m running full screen now and it\'s much better.  but now while loading the game crashes. i saved the error file, do i need to send that in?

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Post by: Karyuu on November 27, 2005, 06:24:33 am

That used to be the case, but the upload service is disabled now. Have you made sure to disable sound, and perhaps run a few updates in recover mode? There was a time when changing your active update mirror in updaterconfig.xml (from 1 to 3), and then updating, took care of a few errors.

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Post by: Woden on November 27, 2005, 08:18:21 am

it\'s failing when it says, loading GUI if that helps any lol
i\'ve turned off the sound and ran the update a few times

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Post by: Nilrem on November 27, 2005, 12:37:42 pm

Check if you meet at least the minimum requirements:

Minimum Requirements:

    * Windows 98, ME, 2000 or XP, Mac OS X 10.2.6, Linux, FreeBSD or Solaris
    * GeForce 2 or higher 3D graphics card
    * 1 Ghz CPU
    * 512 MB RAM
    * 1 GB free disk space
    * 56k modem Internet connection

Recommended Requirements:

    * Windows XP, Mac OS X 10.2.6, Linux or FreeBSD
    * GeForce 4 or higher 3D graphics card
    * 2 Ghz CPU
    * 1 GB RAM
    * 1 GB free disk space
    * Broadband Internet connection

If you\'re unsure, and you\'ve already updated your card drivers, you\'d try disabling resource consuming applications, just to know the origin of the flaw, that is, disabling antivirus or software firewalls from running on background and see if the game launches, if it does, that means that your system is on the margin of being able to play/not being . You could always try another antivirus program, if that\'s the case.

EDIT: Also there have been reports of weird crashes that were solved changing skin (using pssetup again) to \"stone\" and then logging in. You can then exit the game and select again the skin you prefer and the game should launch; yeah, like if the game learned from its error ;)