PlaneShift

Support => Technical Help: IN GAME bugs (after loading world) => Topic started by: ylikone on December 13, 2005, 06:26:11 pm

Title: Can an admin please move my player character?
Post by: ylikone on December 13, 2005, 06:26:11 pm
I seem to have gotten to a spot in the game where everytime I load, it displays the area for a brief moment, and before I can move, the game just crashes and dissappears, no error messages or anything.  So, I assume I am just \"saved\" in a slightly bad position.  If an admin could just /unstick my character for me that would be appreciated, otherwise I will not be able to get into the game anymore.

My character name is \"Ylikone\".  

Thanks!

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Post by: DaveG on December 13, 2005, 06:42:29 pm
Hmm... I had a similar thing happen to me the other week.  If you start in a bad position, you crash the server.  I\'ll go offline teleport you right now.

Edited to add:
Ok, your next logon will be in the Plaza.

If anyone else has this problem, please tell me.  You\'re probably crashing the server, and not just your client...  :/
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Post by: ronya on December 14, 2005, 07:01:24 pm
hello

i got nearly the same problem ,i fell in a hole ,died and then i was in dr, i think,
but on the bottom or so .  there is nothing but darkness.
i was teleported once but when i tryed to get out of dr i fell down again cause i can see NOTHING, and it crushed.
when i try to get into the game it says :\"the sector you have entered couldnt be loaded please check your log for details.\"
but i dont understand the log...
dont know what to do anymore..

can somebody help me please???

thanks ronya
(my name ingame is roya ,without n)
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Post by: DaveG on December 14, 2005, 09:11:52 pm
Ok, your next logon will be in the plaza.

If others are having this problem, post here with their character\'s name.
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Post by: ylikone on December 14, 2005, 09:14:59 pm
Darn, it\'s happening to me again.  I can\'t get into the game.  I was just walking along a straight, flat path!  Not in any strange position or anything.

Anyway, crashes with the following message:
planeshift.application.client:
  PSLoader: step 5: success
psclient.bin: coreanimation.cpp:240: void CalCoreAnimation::getPose(float, std::vector >&) const: Assertion `time >= 0.0f && \"time must be > 0\"\' failed.

Please move me to the plaza again.  

Is there a way we could make ourselves respawn in the plaza (or even in the death realm) when this happens?  By editing some config file or something?
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Post by: DaveG on December 14, 2005, 09:22:34 pm
Ok, moved again.  That cal3d bug should be fixed in the next release.

No, there\'s no way to respawn yourself.  (would constitute cheating ;) )
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Post by: ronya on December 15, 2005, 12:56:29 am
thank you so much!!
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Post by: AryHann on December 15, 2005, 08:45:58 am
Whoever has this problem can also try to connect with another character and ask the GMs that are online to fix the problem.
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Post by: emirkmo on December 19, 2005, 03:37:16 am
I need my character Klyroin moved too please.
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Post by: DaveG on December 19, 2005, 05:00:14 am
Done.

In the future, if someone posts here with a request, please state the reason.
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Post by: Ecolem on December 19, 2005, 05:26:20 am
DaveG is right to ask to post a reason. Reason is we don\'t want people (who are Enki for example) to ask to be moved back to Hydlaa when they can but their just too lazy  :rolleyes:
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Post by: DaveG on December 19, 2005, 10:47:00 am
I am not a taxi!  :P

...
...
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Post by: Keldrena on December 22, 2005, 02:05:49 am
Sorry to bother, but could you move my character Keldrena Ligea? I\'m stuck in I place I think is actully under the DR. I been trying to get out for a couple of real life days now.
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Post by: Karyuu on December 22, 2005, 02:13:17 am
This thread is mostly for people who are having trouble connecting to the game, because of the location of their characters. If you\'ve actually fallen somewhere and are stuck, you can use either the /unstick command, or /die. If none of those work, do a \"/who game\" in your chat window and a list of online Game Masters will show up, anyone one of whom you can send a /tell to and ask for help.
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Post by: stfrn on December 22, 2005, 06:50:15 am
Actully, better then doing a /tell to someone, would be to do a /petiton explaining how and why you are stuck. As of this last update, those petitions notifty GMs if they have notifcations enabled. Some who are in the gmae masters guild would rather not be bothered, and a petiton is easier to do and more reliable :)
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Post by: Keldrena on December 22, 2005, 05:27:34 pm
Oh, thank you! I didn\'t realize  there was a /die command.
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Post by: ylikone on January 06, 2006, 04:20:33 am
So, I\'ve been playing my Ylikone character as the death realm librarian because I was getting this bug so often.  And I\'ve not had a single crash in the death realm.  So today I tried going \"up top\" with another character on this Linux computer and almost immediately got stuck again and couldn\'t get back into the game with that character.

For now, I will continue to play with an alternate character on my spare Windows computer if I want to go \"up top\", as I\'ve *never* had this bug come up in the windows client.    And I will continue to keep my Ylikone character in the death realm library on my linux client (until the next release, then maybe it\'s fixed).

One thing I wish the devs would put in is a \"/die\" or \"reset\" button on the login screen to the game.  That way, if you get stuck in a situation where you can\'t enter the game, you can always click \"/die\" and when the game loads you\'ll just be in the death realm starting spot again.  This feature couldn\'t even be abused, since you can type /die anytime during the game, so why not before the game?  Something for the developers to consider I think.
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Post by: Bebel on January 06, 2006, 04:37:29 am
I had this problem once,
I just gave my pscfg to a friend and he moved my chart to plazza. And when i reconected, it was ok
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Post by: ylikone on January 06, 2006, 04:58:58 am
Quote
Originally posted by Bebel
I had this problem once,
I just gave my pscfg to a friend and he moved my chart to plazza. And when i reconected, it was ok


WHAT?!  It\'s possible to move around by editing a config file locally?
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Post by: DaveG on January 06, 2006, 07:41:28 am
No, he gave the file with his ID and password encrypted in it, so his friend could logon without knowing his pass.  Though, he could continue to logon afterwards... same thing as just giving actual ID and pass, really.
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Post by: Bebel on January 06, 2006, 10:26:19 am
Yes same thing .... Must be a good friend ^^
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Post by: ylikone on February 22, 2006, 06:41:13 pm
These crashes I was getting with my Linux client seemed to have cleared up as I haven\'t had any in a while even when exploring places outside hydlaa that used to almost always trigger a crash.
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Post by: Devy on February 22, 2006, 10:45:17 pm
Both my caracters are stuck, they both crash as soon as u enter the world.
They are called Devy and Grabthar, is it possible to move them?
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Post by: Bakuun on February 22, 2006, 10:51:17 pm
Positions restored, Devy. Have you made sure that everything is updated, was this your first time logging in, or has everything worked before?
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Post by: Devy on February 22, 2006, 10:55:06 pm
First my boyfriend made Grabthar and played a lil while and he got stuck. Then i created a new char on the same account, played for about an hour and then i died, went thru the death thingy and spawned and got stuck/crashed. My first login as that char tho as well as my bfs firt login with the other char.
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Post by: Karyuu on February 22, 2006, 11:13:55 pm
Do make sure that you have everything updated, your game and graphics card drivers just in case. Next time you get some sort of crash, write down the error message that it gives you (since most of them do that), so that we can figure out exactly what\'s causing the crashes.
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Post by: glomli on February 23, 2006, 04:54:48 pm
This is the error i get after joining the game. It happens nowhere, but in the arena. I don\'t want to ask for moving all the time, so i will try to avoid quitting ps beeing in the arena.

Failed to set trait   mesh=\"0\" mat=\"0\" tex=\"0\" shader=\"0.7,0,0\"/> for mesh.
psclient.bin: coreanimation.cpp:240: void CalCoreAnimation::getPose(float, std:: vector >&) const: Zusicherung ?time > = 0.0f && \"time must be > 0\"? nicht erf?llt.

by the way: I\'m using linux and have everything possible updated.
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Post by: Sauiki on February 23, 2006, 08:29:27 pm
Hey,  Can  I  be respawned  please? I\'m in the death realm and when  I  try to  go through the teleport  back  to the  normal world planeshift  crashes. :O

My character\'s name is Ehlaryn
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Post by: Bakuun on February 23, 2006, 08:40:39 pm
Restored. Again, please make sure that you have the game client up-to-date.
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Post by: Houlen Aru on February 23, 2006, 11:20:16 pm
Quote
Originally posted by Bakuun
Restored. Again, please make sure that you have the game client up-to-date.


I was told there would be a new client release after the server came up. I ran the updater, but all that\'s there is updater.exe, which isn\'t a new client. So, is the download file posted on the forums, or what?
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Post by: Karyuu on February 23, 2006, 11:35:23 pm
It\'s not released yet, the devs have to do some internal testing first to make sure things are working properly :) You\'ll be told exactly when to launch your updaters to get all the new files.
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Post by: Angiest on February 24, 2006, 01:46:12 am
I am in need of a GM to move my charater Araro Barero.  I am in the Laanx dungeon at position 1.52,-12.55,56.87 right at the first drop after entering the dungeon.  I tryed to unstick my character but it keeps putting me back in the same place.  Thanks in advance.
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Post by: Bakuun on February 24, 2006, 02:03:17 am
Since petitions are now working within the game, please use them if you can. This thread is for those people who cannot enter the game at all due to crashes - not if you\'re stuck in some position. Worst comes to worst, you\'ll just have to use /die.

Position restored for Araro - you\'ll have to make the rest of the jump on your own. No more requests like this please :)
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Post by: DaveG on February 24, 2006, 02:46:51 am
Quote
Originally posted by Houlen Aru
I was told there would be a new client release after the server came up. I ran the updater, but all that\'s there is updater.exe, which isn\'t a new client. So, is the download file posted on the forums, or what?

Yeah, things go slowly during the week.  We had to fix a few things for the release, and we\'re doing some testing.  If we can\'t finish the rest during the week, it should all be done on the weekend.

The coreanimation crash is fixed for the release, btw.
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Post by: jayusa on February 25, 2006, 04:14:22 pm
Quote
Originally posted by DaveG
I am not a taxi!  :P

...
...


A TAXI PLEASE !!!

:-) Kidding...

After installing version 0.3.013, when starting I get a message \"The sector you have entered could not be loaded. Please check your logs for detail\". AFAICR my last location was near the sewer\'s entry. Character name is Gehene.
Thanks
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Post by: nightstalian on February 25, 2006, 04:15:38 pm
My char is Kallum Fhel
he just walk into the sewers and it said vector couldn\'t be found, so now my character is stuck.
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Post by: Talad on February 25, 2006, 04:23:17 pm
\"The sector you have entered could not be loaded. Please check your logs for detail\"

Please check this post (http://www.planeshift3d.com/wbboard/thread.php?threadid=22224&boardid=33)
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Post by: nightstalian on February 25, 2006, 04:27:39 pm
Quote
Originally posted by nightstalian
My char is Kallum Fhel
he just walk into the sewers and it said vector couldn\'t be found, so now my character is stuck.

nvrmind he just fell down and died
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Post by: jayusa on February 26, 2006, 01:06:07 am
Quote
Originally posted by Talad
\"The sector you have entered could not be loaded. Please check your logs for detail\"

Please check this post (http://www.planeshift3d.com/wbboard/thread.php?threadid=22224&boardid=33)


hmmmm

***downloading, unzipping, starting...***

Worked -- thanks !!!!
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Post by: DaveG on February 26, 2006, 01:17:22 am
This thread should be done now.  The cal3d bug is fixed, as well as the zoneinfo.xml glitch from Talad renaming the sewer zones.  If you ever have another massive problem like this, create another thread, use a petition, or ask on IRC.

I\'m closing this so people don\'t think we\'re a taxi service.  :P