PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: Ohtarn on January 15, 2006, 07:18:49 am

Title: Fully loaded, then error message? Help please :)
Post by: Ohtarn on January 15, 2006, 07:18:49 am: Well, I\'m a newbie to this game. I just installed PlaneShift, then ran the Updater as well (although, it said there were some sort of errors there, but it ran through okay I think), the configured it using Setup etc. etc. Now, I have registered, and created my character, but when I go to actually play it goes to the loading screen and fully loads. When it\'s done loading, all of a sudden the program freezes and I get a dialogue box come up, saying something about an error and do I want to save some sort of script (at least, that happened the first time, when it froze the second time and I went to view the error message it was also frozen). Any suggestions as to what I can do?

System:
Windows XP
256 Mb RAM
35 GIG free space
Video and sound cards are working fine
800 x 600 Optima monitor
40 GIG hard drive
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Post by: Karyuu on January 15, 2006, 07:28:10 am: Hiya, knowing the exact error message would probably help :) You also didn\'t list what kind of video card you have - that they are working fine isn\'t the kind of info we\'d find useful. For starters though, try disabling sound through the setup application and tryig to log in again.
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Post by: Ohtarn on January 15, 2006, 07:40:34 am: Thanks! I tried that, and this time although it got me a little farther (it loaded and then loaded a bit of the world - I could just see my character but there was darkness around her) it froze again with the error message;
Something unexpected happened in PlaneShift Crystal Blue.
Details: EXCEPTION_ACCESS_VIOLATION AT 00C877FB
Would you like to save a diagnostic file?
Yes/No

I\'m not sure how to access to check what video card I have, but I checked the Display settings and under \"Adapter\" it says;
NVIDIA Vanta/Vanta LT
If that might be it? (I\'m pretty clueless ^___^)
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Post by: rugbyfan on January 15, 2006, 01:44:45 pm: Ok, Do you know when you configured your settings! What did u actualy do?
I had a similer problem witch karyuu helped me with!
Go to start > planeshift crystal blue > planeshift set up > Then under sound options click the crr button then click ok then launch the game if this does not fix your problem please report it back here!:)
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Post by: Moocha on January 15, 2006, 03:52:30 pm: Also please note that a Vanta-class card is well under the minimim system requirements for the game, as it will have 8, 16, or at most 32 MB of video RAM and is only AGP 1x or 2x. In cases like these the card will have to resort to using AGP for fetching a lot of textures from the main system RAM, so you better have at least 512 or 768 MB of system RAM and a stable AGP controller, and additionally you will have to make sure that the AGP aperture setting in your BIOS configuration is set to at least 128 MB, or a quarter of your system RAM, whichever is lowest.
Even if you get it to run, you will experience poor performance.

Edit: Spelling, AGP aperture tip.
Title: Video Card RAM
Post by: Ahriman on January 15, 2006, 03:57:36 pm: Try to get a vieo card (If you want to get a new one and actually PLAY PlaneShift) Try to get one OVER 64MB . I tried a 64MB on my friens computr (all other stuff same as mine) and it was running very choppy.
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Post by: DaveG on January 15, 2006, 07:58:57 pm: Video RAM isn\'t always the culprit. I have a Mobile Radeon with only 16MB but I can run the game more or less fine. The speed of the GPU and CPU are important. It\'s just that usually poor speed and poor RAM coincide.
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Post by: Ohtarn on January 16, 2006, 04:30:43 am: The computer is new, we have 256 or 512 RAM I think, so it should be okay? After changing all that, I can get into the game and stay there, but my problem is that I can only see my character and the characters that move around me - regardless of if I change the contrast/brightness etc.

Thank you all for your help by the way, it sucks being a newbie ^____^

Edit: And yes, I did just search, I just tried updating my drivers and it didn\'t change that much (except that the loading screens weren\'t as pixelly but that really wasn\'t all that much of a problem).

Edit edit: http://www.glowfoto.com/viewimage.php?img=15-203742L&y=2006&m=01&t=png&rand=6145&srv=img2 This is what I see, if that helps.
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Post by: DaveG on January 16, 2006, 06:00:59 am: If that\'s a new computer, you\'re running at an abhorred resolution. The crappiest of computers can handle 1024x768. I\'m running at 1400x1050 with 125% zoom on the text to make things not small. (and my graphics card isn\'t that fantastic)

Edited to add:
Darkness bug.

Try sticking -fullbright on the end of your game command. Edit the shortcut to do that. That will turn off the lighting effects.
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Post by: Ohtarn on January 16, 2006, 06:03:34 am: I changed the resolution to and from 800x600 to 1024x768 etc. and it didn\'t make a difference to what I was seeing.

Theres a screenshot, if it helps to understand: http://www.glowfoto.com/viewimage.php?img=15-203742L&y=2006&m=01&t=png&rand=6145&srv=img2

Edit: How do I edit the shortcut? /coughfeelsstupidcough

By the way, thankee very much for your help.
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Post by: Karyuu on January 16, 2006, 06:11:41 am: Right-click on your PlaneShift shortcut, hit Properties, and then:

(http://www.vaikene.net/img/fullbright.jpg)

:)
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Post by: Ohtarn on January 16, 2006, 06:31:43 am: Thank you :) That has helped a lot, but now I am getting this:
http://www.glowfoto.com/viewimage.php?img=15-210914L&y=2006&m=01&t=png&rand=6704&srv=img2

It\'s something to do with the textures maybe?
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Post by: Karyuu on January 16, 2006, 06:38:42 am: Something that a graphics card driver update will easily fix :)

For NVidia, visit http://www.nvidia.com
For ATI, visit http://www.ati.com
For anything else, use http://www.Google.com to find the correct manufacturer address, and download the latest driver version for your video card.
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Post by: Ohtarn on January 16, 2006, 06:43:38 am: I actually just updated my graphics card driver today to see if it would fix the issue, but to no avail. However, I had a lot of trouble doing so because for some reason when I updated it from Nvidia.com, it said it couldn\'t help me - that is, that there were no options for me to download (but then I updated from another site, but I\'m not sure if it worked or not... ja.)
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Post by: Karyuu on January 16, 2006, 06:45:44 am: I\'m having an insane amount of problems with Nvidia drivers as well, incidentally :P Thankfully non-PlaneShift-related. Bah, should\'ve gone with ATI.

What driver version are you using at the moment?
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Post by: Ohtarn on January 16, 2006, 06:51:40 am: Vanta/Vanta LT 2.9.5.8 is the version I\'m using at the moment. It\'s a real pain because I really want to play the game!
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Post by: Karyuu on January 16, 2006, 07:11:14 am: Seems to be a rather low-end card, which could be the issue in itself. There is a 7.1.8.4 (http://www.versiontracker.com/dyn/moreinfo/win/37338) version of the drivers, however, as far as I\'ve checked.
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Post by: DaveG on January 16, 2006, 09:45:52 am: Quote
Originally posted by Moocha
Also please note that a Vanta-class card is well under the minimim system requirements for the game, as it will have 8, 16, or at most 32 MB of video RAM and is only AGP 1x or 2x. In cases like these the card will have to resort to using AGP for fetching a lot of textures from the main system RAM, so you better have at least 512 or 768 MB of system RAM and a stable AGP controller, and additionally you will have to make sure that the AGP aperture setting in your BIOS configuration is set to at least 128 MB, or a quarter of your system RAM, whichever is lowest.
Even if you get it to run, you will experience poor performance.

Quote
Originally posted by DaveG
Video RAM isn\'t always the culprit. I have a Mobile Radeon with only 16MB but I can run the game more or less fine. The speed of the GPU and CPU are important. It\'s just that usually poor speed and poor RAM coincide.

Ewwwww... Ok, I looked at the stats for this on NVidia\'s page... not a chance in hell. The RAM has nothing to do with it. The thing is slow as molasses. \"The speed of the GPU and CPU are important.\" Your GPU (chip on the video card) was not designed to play 3D games! It probably can\'t even show textures at all. You simply cannot play with that hardware, sorry. Please read the system requirements (http://planeshift.oodlz.com/wbboard/thread.php?threadid=21500&boardid=17) which you miss by leaps and bounds.

Wow... I really should\'ve looked into that more closely, and not assumed you would have. I didn\'t realize that anything came with such a crappy card nowadays. Even the cheap junk can do passable 3D. That card is useless for this.
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Post by: Ohtarn on January 17, 2006, 01:33:16 am: Damn, I will have to look into getting a new one. That\'s so dodgy though, can\'t believe they sold me a new computer with such a crappy video card! Thanks for all your help and stuff guys (if I\'d been able to pick up on the video card crappiness in the first place, it would have been okay. As I said, I\'m useless at these things.).

Much love!
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Post by: Ecolem on January 17, 2006, 03:56:58 am: yeah you do know that those stores like Dick Smith sell \'cheap\' computers but you notice how it only says \"A massive 128mb video card\". That could mean anything, so you gota watch out for those bumbers ;)
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Post by: Uyaem on January 17, 2006, 08:22:06 am: If it\'s in fact a brand new computer, I\'d slap the vendor a bit - the Vanta\'s chipset came out 6 years ago, this smells like scam.

However, I did play PlaneShift already with an nVidia TNT2 card, which is even older. Might be that 2 years ago, PS wasn\'t that demanding yet.
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Post by: DaveG on January 17, 2006, 12:47:46 pm: That card looks crappier than an old good card.