PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: michaelcanne on January 20, 2006, 09:16:14 pm

Title: correct version??
Post by: michaelcanne on January 20, 2006, 09:16:14 pm

I\'VE DOWNLOADED PlaneShift_CBV0.3.012.exe FOR WINDOWS.
I\'VE REGISTERED.
I CAN\'T UPDATE.
AND THE SERVER SAY\'s \"YOU ARE NOT RUNNING THE CORRECT VERSION OF PLANESHIFT FOR THIS SERVER\"
WHAT SHOULD I DO?
PLEASE HELP.

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Post by: Vermintide on January 20, 2006, 09:17:25 pm

Forgive me if I sound patronising, but did you run the updater?

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Post by: michaelcanne on January 20, 2006, 09:19:26 pm

YES BUT IT DOES NOT WORK

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Post by: Karyuu on January 20, 2006, 09:19:56 pm

(http://img513.imageshack.us/img513/6870/capslock0yb.jpg)

Planeshift forums ? Support ? Technical Help: Problems BEFORE entering the game ? READ THIS BEFORE POSTING! (http://planeshift.oodlz.com/wbboard/thread.php?threadid=21401&boardid=17&styleid=4)

We need more details. We\'re not psychic, we have no idea what your system is like, what steps you have taken, what exactly is happening, etc. Please help us first, and then we\'ll help you.

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Post by: DaveG on January 20, 2006, 10:40:02 pm

You just need to run the updater.

It\'s junk like this, and valid confusion, that we should be changing the way we handle netversions from now on.  We have the official version (0.3.012), though we really go by whatever date it was built, and we have the netversion (47).  The netversion is bumped whenever the network code is changed enough to break compatibility.  (we also bump it on any other loss of compatibility, to prevent errors)  That number is checked on connect, and is the \"version\" it complains about being out of date with.  We\'ve had 3 or so \"minor\" releases within the 0.3.012 version, the last of which included a netversion bump.  I completely understand how this could be confusing.  I\'m thinking we can do something like 0.3.012.3 to avoid confusions in the future.  (I saw 0.3.012 r3 used around here somewhere, too)

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Post by: michaelcanne on January 20, 2006, 10:41:34 pm

DEAR SIR, I AM TOTALLY CONFUSED. I\'VE READ THE FORUM BUT I CANT UPDATE AND THE SERVER ST?L REFUSES ME.THE UPDATER SAYS:
\"Critical files () not found (Server only)
NOTIFY: psUpdaterEngine initialized.
Downloading registry...
Server error: Couldn\'t connect to mirror (0)
Couldn\'t connect to mirror mir4!
Trying mirror mir1..
Server error: Couldn\'t connect to mirror (0)
Trying mirror mir2..
Server error: Couldn\'t connect to mirror (0)
Trying mirror mir3..
Server error: Couldn\'t connect to mirror (0)
Trying mirror backp..
Server error: Couldn\'t connect to mirror (0)
CRITICAL ERROR: Ran out of mirrors! Game cannot be updated.
Exiting Planeshift.  Press Enter...\"

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Post by: Karyuu on January 20, 2006, 10:42:45 pm

Please turn off your caps-lock key. When used on the internet, it appears as \"shouting\" and is very rude. We\'re not blind, we can read regularly sized letters just as well ;)

Are you running a firewall or router?

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Post by: DaveG on January 20, 2006, 10:51:40 pm

There is a sticky here called UPDATER ISSUES (http://planeshift.oodlz.com/wbboard/thread.php?threadid=21380&boardid=17) which you should read.  (quite intentionally in caps ;) )  The updater doesn\'t have a connection to the Internet.  Read the sticky, and my guess is you don\'t have it set up to use your proxy/firewall/whatever.

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Post by: michaelcanne on January 20, 2006, 10:51:52 pm

sorry
I am using a firewall

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Post by: DaveG on January 20, 2006, 10:53:58 pm

It\'s quite simple really.  If you\'re connecting through something, you need to allow PlaneShift to connect through it as well.  :)

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Post by: Karyuu on January 20, 2006, 10:54:19 pm

UDP port 7777 must be enabled for the PlaneShift server, Laanx. If you\'re unsure how to do that, refer to your firewall guide/manual :]

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Post by: Jiddo on January 20, 2006, 11:01:06 pm

Hum. I\'m totally new to this game, and it seems great. The only problem is that I haven\'t been able to start playing yet due to the updater not working correctly. I\'ve searched the forum for simular problems, and found this and 2 older threads, which is why I\'m asking here, cuz it is totally the same problem as I have. This is the error I get when running the updater with the auto attribute:

C:\\Program\\PlaneShift Crystal Blue>updater.exe -auto
Critical files () not found (Server only)
NOTIFY: psUpdaterEngine initialized.
Downloading registry...
Server error: Couldn\'t connect to mirror (0)
Couldn\'t connect to mirror mir4!
Trying mirror mir1..
Server error: Couldn\'t connect to mirror (0)
Trying mirror mir2..
Server error: Couldn\'t connect to mirror (0)
Trying mirror mir3..
Server error: Couldn\'t connect to mirror (0)
Trying mirror backp..
Server error: Couldn\'t connect to mirror (0)
CRITICAL ERROR: Ran out of mirrors! Game cannot be updated.
Exiting Planeshift.  Press Enter...

Now, I\'ve red the updater issued thread, but it didn\'t help very much. I tryed verifying the mirror URLs, and they seem up to date. I\'ve tryed activating a proxy, with my router\'s ip as host, and I\'ve tryed a few ports, including 8080, but without success.

Now, my F-secure Internet secutiry is de-activated 100% and should allow all traffic, also, I have set up a DMZ to this computer, and none of these actions have had any effect.

I\'ve also tryed browsing the http://www.psmirror.org/psupdater/, and it seems to be pretty slow/unstable, since I\'ve only been able to get a response from it like once each 20 tryes, which seems to be the same for some of the other mirrors as well.

I\'m using (At least I think) the newest public release of the client, 0.3.012?

Now, I really need help with this. If anyone has any idea on what may be the problem, please tell me.

Thanks in advance.

/Jiddo

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Post by: Karyuu on January 20, 2006, 11:03:48 pm

But have you tried the correct port, UDP 7777? :>

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Post by: michaelcanne on January 20, 2006, 11:04:11 pm

I did it but still not working.
I\'ve manually copied the update from the 3. site
and extracted but the server still refuses me

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Post by: DaveG on January 20, 2006, 11:53:20 pm

He still needs to get the updater running, to get the latest version.  Updater doesn\'t need UDP 7777, just HTTP.

You need to successfully run the updater, that\'s the only thing that will help.  I can connect to them just fine, so the problem is on your end.

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Post by: white_slayer on January 22, 2006, 10:25:45 am

u could always turn off your firewall

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Post by: michaelcanne on January 23, 2006, 09:24:42 pm

thanks I did it (remove antivirus and firwall)

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Post by: DaveG on January 23, 2006, 09:31:50 pm

If turning off your firewall helps, that means you need to configure it to work correctly by letting PS connect through.  That doesn\'t mean you should leave it off; it\'s just a hack to test and figure out what to do next.