PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: Imshi on February 26, 2006, 06:16:10 pm

Title: Account not recognised by server
Post by: Imshi on February 26, 2006, 06:16:10 pm

Apoligies in advance if I\'ve posted in wrong place, or making other elementary mistake. I\'ve downloaded and installed software, registered a new account, then attempted to join server to create a character and experience world. Unfortunately the server does not recognise the account although registration confirms that my account is active. Any help would be appreciated.
       Cheers

*edit*

Just realised I hadn\'t deleted phrase \" Insert address \" or similiar. Don\'t know how to delete my previous post, sorry I\'m totally new to all this, but looking forward to playing.
     Cheers

Please avoid posting two or more successive posts before others have replied. Just edit your last post to add new information :) Good to hear it was such a simple thing to take care of! --Karyuu

Title: Have the same problem
Post by: Alexey Romanov on February 26, 2006, 09:53:58 pm

I either get: The server isn\'t running blabla bla...,

or : No account found with that name.

And I have registered my account by the e-mail

I\'m itching to try the game :D

Title:
Post by: Karyuu on February 26, 2006, 10:15:11 pm

Make sure that there are absolutely no typos in your information :) Sometimes some characters hide themselves in the boxes, so clear them completely and utterly and retype everything carefully - if your account has been validated, it\'s there.