PlaneShift

Support => Technical Help: IN GAME bugs (after loading world) => Topic started by: Deeyl on March 12, 2006, 10:20:26 am

Title: Game Crashes every 3 minit
Post by: Deeyl on March 12, 2006, 10:20:26 am

Hi
The last 2 days the game crash everytime I try to start. It seems to happen no matter what i due to overcome this annoying problem.

Are there somone with a solution of this?

 

Title:
Post by: Karyuu on March 12, 2006, 10:22:10 am

Do you get a 0041AC3B access violation?

Post the name of your in-game character, and we\'ll try moving him or her to another location - that\'s the current fix for this issue.

Or is there another error you get? As always, the more detail you share, the quicker we can help.

Title: Game Crashes every 3 minit
Post by: Deeyl on March 12, 2006, 10:32:31 am

Quote

Originally posted by Karyuu
Do you get a 0041AC3B access violation?

Post the name of your in-game character, and we\'ll try moving him or her to another location - that\'s the current fix for this issue.

Or is there another error you get? As always, the more detail you share, the quicker we can help.

In game name is Noolan Deeyl.  I saved a file named:

PlaneShift_Noolan Deeyl_Version_Feb 23 2006_Addr6973D1B0.dmp

Title:
Post by: Karyuu on March 12, 2006, 10:41:02 am

The dump isn\'t as useful initially as the exact access violation number you\'re getting. I took a guess that it is the one most commonly occuring at the moment, so Noolan has been moved to another location. Try logging in again.

Title: Still crash
Post by: Deeyl on March 12, 2006, 10:51:22 am

Quote

Originally posted by Karyuu
The dump isn\'t as useful initially as the exact access violation number you\'re getting. I took a guess that it is the one most commonly occuring at the moment, so Noolan has been moved to another location. Try logging in again.

I try to log in but there is a instant crash. With a violation no: 6973D16A

Title:
Post by: Karyuu on March 12, 2006, 10:59:58 am

A new one, eh... Check this (http://planeshift3d.com/wbboard/thread.php?threadid=22325&boardid=33&styleid=4) thread - you\'ll have to email the dump file and wait for a fix, it seems :/

*edit* Ah, see you in-game. So it didn\'t prevent you from logging in entirely - at least that\'s good.

Title:
Post by: Deeyl on March 12, 2006, 11:30:23 am

Quote

Originally posted by Karyuu
A new one, eh... Check this (http://planeshift3d.com/wbboard/thread.php?threadid=22325&boardid=33&styleid=4) thread - you\'ll have to email the dump file and wait for a fix, it seems :/

Ok its done

Title:
Post by: AryHann on March 12, 2006, 07:26:13 pm

Try to disable VBO (vertex buffer something) in the setup if you have an Nvidia card.

Title:
Post by: DaveG on March 12, 2006, 09:30:48 pm

Quote

From the main tech help sticky (http://planeshift3d.com/wbboard/thread.php?threadid=21401&boardid=17)
6)  Standard troubleshooting:

• Run the updater
• Update your graphics card\'s drivers
• Try switching to windowed/fullscreen mode

• Turn on/off the vertex buffer[/b]
  
• Disable/enable sound
• Try changing skins

(3-6 are done via the setup program)

There is also a known fixes (http://planeshift3d.com/wbboard/thread.php?threadid=21503&boardid=33) sticky in the bugs forum that you should check.

Aka, please read the stickies.  No need to give Ary a billionth error code to worry about, when we already know the fix.  ;)

Title:
Post by: AryHann on March 12, 2006, 10:12:13 pm

That is not the proper fix ;) that is a workaround that could work at the moment!

Please, still gives me those dumps, because we are working on CS side to understand which is the problem with Nvidia cards and VBO!
So, if you have an NVIDIA card, please, send me the dumps and your hardware/graphic card drivers specifications.

Title: Nvidia card
Post by: Deeyl on March 12, 2006, 10:16:21 pm

Quote

Originally posted by AryHann
That is not the proper fix ;) that is a workaround that could work at the moment!

Please, still gives me those dumps, because we are working on CS side to understand which is the problem with Nvidia cards and VBO!
So, if you have an NVIDIA card, please, send me the dumps and your hardware/graphic card drivers specifications.

I will send you dumps if you give me an adress

Title:
Post by: Karyuu on March 12, 2006, 10:20:28 pm

She did - and I already gave you a link, and you said \"Ok its done\" ... ;)

Title:
Post by: AryHann on March 12, 2006, 10:21:23 pm

Quote

Originally posted by Karyuu
A new one, eh... Check this (http://planeshift3d.com/wbboard/thread.php?threadid=22325&boardid=33&styleid=4) thread - you\'ll have to email the dump file and wait for a fix, it seems :/

Please, if it is not a dump starting with 6973D1 and it is already there in the list, don\'t send it.
If it is a 6973D1 serie bug, please send me also your graphic card hardware and drivers specifications.

Title:
Post by: Deeyl on March 12, 2006, 10:42:43 pm

Quote

Originally posted by Karyuu
She did - and I already gave you a link, and you said \"Ok its done\" ... ;)

Yes, and i did send 3 dumps. I ask for an adress from AryHann !!

Title:
Post by: AryHann on March 12, 2006, 10:47:26 pm

Deeyl, you sent me the dumps already and I have already fixed your issue with the workaround! :-)

Thank you for the cooperation!