PlaneShift

Support => Technical Help: IN GAME bugs (after loading world) => Topic started by: gregorfe on April 15, 2006, 04:24:53 pm

Title: error
Post by: gregorfe on April 15, 2006, 04:24:53 pm

When i enter the world this happend:exception acess violation at 0e8e53ed.

Please help

ty

Title:
Post by: Nilrem on April 15, 2006, 07:11:21 pm

This is a not known number, but before making any further steps, you\'d check the following.

1) Your system specifications:
They\'ve to meet this ones;

Minimum Requirements:

    * Windows 98, ME, 2000 or XP, Mac OS X 10.2.6, Linux, FreeBSD or Solaris
    * GeForce 2 or higher 3D graphics card
    * 1 Ghz CPU
    * 512 MB RAM
    * 1 GB free disk space
    * 56k modem Internet connection

2) Ensure that the game is up to date. That is done by running the updater, theoretically now the update server has the correct version and things should go fine. Ensure you\'ve updater 1.1.1.1 and your game version is 0.3.014

If all the above is done, and everything seems right, cause the game to crash, and when prompted, choose to save it.

Your next step should then be send it to AryHann.

Quote

Send the diagnostic file, if it is not already in this list to arianna.benigno@gmail.com. I will soon reply to you, please, answer me back if I ask you questions

As you see, she\'ll try to deal with it and perhaps find out where the problem is.

Title:
Post by: gregorfe on April 16, 2006, 12:55:41 am

I have 3.0 intel procesor with 512 ram and 9800 pro grafhic card and i have updated this game and it didnt worked for me. I dont now what alse can i do.

Title:
Post by: Karyuu on April 16, 2006, 01:01:31 am

Gregorfe, Nilrem posted a step you can take to get this looked at:

Quote

Your next step should then be send it to AryHann.

With further instructions following. Read the entire posts carefully, because otherwise you may be missing crucial information :)

Title:
Post by: gregorfe on April 16, 2006, 01:16:39 am

sorry but i cant sand it.  this happend:   Gostitelja ?smtp? ni bilo mogoče najti. Preverite, ali ste ime stre?nika pravilno vnesli. Račun: \'pop3\', Stre?nik: \'smtp\', Protokol: SMTP, Vrata: 25, Varno(SSL): Ne, Napaka vtičnice: 11001, ?tevilka napake: 0x800CCC0D

Title:
Post by: Karyuu on April 16, 2006, 01:47:43 am

I have no idea what that is unfortunately, as it uses strange characters. If you could take a screenshot instead, if this is some sort of message you get, that would be more helpful.

It shouldn\'t be too hard to send the dump file as an attachment to Arianna\'s email address.

Title:
Post by: AryHann on April 16, 2006, 08:38:22 am

Yes, please send it to me.

Just be aware that at the moment I have no tools that give me the possibility to look into the problems, but I can try to do my best anyway and hope that in a near future I will have the possibility to proceed further.

Your message in some not english language is not perfectly comprehensible for us. There hasn\'t been big problems to send me emails with attachment, considering also that I am using a gmail account.