PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: lordfallback on May 01, 2006, 08:46:16 am

Title: A big problem!
Post by: lordfallback on May 01, 2006, 08:46:16 am
Il have a problem with the loading of the game :'(
Il typ what my planeshift said:

Something unexpected happened in Planeshift:Crystal Blue
Details: EXEPTION_FLT_INVALID_OPERATION at 076308B5

What must I do to play the game?
Title: Re: A big problem!
Post by: Karyuu on May 01, 2006, 08:59:54 am
You have to search :} We have this Important thread right at the top called "Welcome to the PS tech help forum" that has a lot of useful information you should take a look at first, before posting anything. It saves both us and you a lot of time.

Take a look at this (http://hydlaa.com/smf/index.php?topic=22325.0) thread. If that number isn't listed, follow the directions AryHann posted in the beginning of it.
Title: Re: A big problem!
Post by: Kymizer on May 01, 2006, 04:21:24 pm
his crash was not on the list.  And he did post this in "Problems BEFORE entering the game"  The list you gave was after you load the world.  I would suggest  to you lordfallback to post how your system is against the minimum requirments for the game. 
Title: Re: A big problem!
Post by: Karyuu on May 01, 2006, 04:24:46 pm
Kymizer, some of those crashes listed within that sticky happen before you load the world. It really should be posted in both the two Tech Help sections, but maintaining it and updating would be more difficult, so it remains in the other.

I do agree though, knowing the system specs will help.
Title: Re: A big problem!
Post by: Kymizer on May 01, 2006, 04:53:48 pm
hmm...makes sense...


@lord---is this your first time using planeshift?  It may help to know if you used to play it, then we would know that you can play, and there is just a problem with this version. 
Title: Re: A big problem!
Post by: lordfallback on May 01, 2006, 06:33:14 pm
Yea, this is the first time i want to play it
    * Windows XP
    * GeForce 5700GE
    * 1.25 Ghz CPU
    * 768 MB RAM
    * T3 Internet connection
Title: Re: A big problem!
Post by: Kymizer on May 01, 2006, 08:17:55 pm
those look perfectly fine to me...now you just have to wait for Dave or Karyuu to respond back to you
Title: Re: A big problem!
Post by: Karyuu on May 01, 2006, 08:19:18 pm
Take a look at this (http://hydlaa.com/smf/index.php?topic=22325.0) thread. If that number isn't listed, follow the directions AryHann posted in the beginning of it.

That's all I can give, really. Besides things like make sure your game is updated.
Title: Re: A big problem!
Post by: Kymizer on May 01, 2006, 09:25:18 pm
how did you download it?  through bittorent or through one of the sites??  The download may have been bad and it may have only downloaded a part of it and not the whole.  This has happened to me on other games and i have had to re-download them.  So what i would do.  Restart, and see if that works, then if it doesn't, uninstall and then redownload the client.  I don't know what else to give you, read all the top topics that were done by Dave.  Try EVERYTHING...if nothing works, i don't know what to tell you.  Its a really good game and worth the effort
Title: Re: A big problem!
Post by: lordfallback on May 01, 2006, 09:39:26 pm
ok :). Il uninstall it and download it again. Downloaded in 4 min ;). Thanks for your support. I recommend the game with the good support to my friends. Good Job! What do you recommend me? Download from the site or Torrent?

Dollar/Wouter van Kranenburg/The netherlands

*edit*

I reinstalled it with another setup and now I have another error that starts with 051B......:s

Please avoid posting two or more successive posts before others have replied. Just edit your last post to add new information. Thanks! --Karyuu
Title: Re: A big problem!
Post by: Karyuu on May 01, 2006, 09:58:41 pm
Giving us the full error will probably help more. Did you check that thread I keep linking to and see if that number appears there?
Title: Re: A big problem!
Post by: lordfallback on May 01, 2006, 11:25:41 pm
It doesn't stand there. but now I downloaded with a torrent and try again
Title: Re: A big problem!
Post by: Karyuu on May 01, 2006, 11:27:16 pm
You could help us out a lot more if you give us details on the errors you get - we're not just making a game, we're making and testing it :} So if there are problems, we need to know about them and see if fixes are needed/possible. It's great if you redownload and it ends up working, but don't ignore your job as a tester here - if there is something wrong, follow directions and report it.
Title: Re: A big problem!
Post by: lordfallback on May 01, 2006, 11:32:02 pm
I installed it again dude: and I got the same error:

Details: EXEPTION_FLT_INVALID_OPERATION at 076308B5

Ouch :-X
Title: Re: A big problem!
Post by: Karyuu on May 01, 2006, 11:33:31 pm
lordfallback, I think it's time you follow the instructions I mentioned :}
Title: Re: A big problem!
Post by: lordfallback on May 01, 2006, 11:35:38 pm
My english is not so good and I can't read all the posts well. So, what instructions ;)?
Title: Re: A big problem!
Post by: Karyuu on May 02, 2006, 12:34:24 am
Scroll back, look for my posts, follow the link where I mentioned AryHann's instructions. You will have to save the dump file the crash generates, and email it to her. Again, the instructions are in the thread, and easy to understand.

Moreover, please check your inbox concerning your signature.
Title: Re: A big problem!
Post by: lordfallback on May 02, 2006, 03:06:02 pm
What's the name of the file? Just Dump.DLL or something?

ah. I have the dump file and im gonna send it now to the e-mail adress.
Title: Re: A big problem!
Post by: AryHann on May 02, 2006, 03:09:27 pm
no, it is called PlaneShift_blabla_Version_Apr 13 2006_AddrXXXXXXX.dmp

CHECK carefully that the numbers after Addr are not already in the list of the diagnostic files analyzed, please.
Title: Re: A big problem!
Post by: lordfallback on May 02, 2006, 03:11:08 pm
What was the e-mail :sweatdrop:
Title: Re: A big problem!
Post by: Kymizer on May 02, 2006, 03:12:14 pm
i think when the second time you downloaded it...it showed up as a 05B or something like that?  I believe i saw many of those on Aryhanns fixes...it would be best to use that one...it seems that different messages show up depending on which one you download it on...a mirror download is different from a bittorent download, considering that he got different messages...


i would tell you it if i new it...but its hidden on her profile
Title: Re: A big problem!
Post by: AryHann on May 02, 2006, 03:14:12 pm
lordfallback, PLEASE, check this thread http://hydlaa.com/smf/index.php?topic=22325.0 before writing anything more ;D
READ it carefully :)

Title: Re: A big problem!
Post by: lordfallback on May 02, 2006, 03:15:15 pm
What fix? Now I got a 051A08B5 error :o
Title: Re: A big problem!
Post by: AryHann on May 02, 2006, 03:19:04 pm
lordfallback, please, just send me those files before next Christmas ;)
Title: Re: A big problem!
Post by: lordfallback on May 02, 2006, 03:22:13 pm
Send the e-mail with 2 dump Files!
Title: Re: A big problem!
Post by: Kymizer on May 02, 2006, 03:26:03 pm
i think your being quite difficult Lordfallback..

I hope you went to that link she gave you, send her the dump files... arianna.benigno@gmail.com
Title: Re: A big problem!
Post by: lordfallback on May 02, 2006, 03:27:34 pm
Dunno. Now I send the 2 dump files to: arianna.benigno@gmail.com

Edit: I send those 2 files already to that e-mail adress 8)
Title: Re: A big problem!
Post by: Kymizer on May 02, 2006, 03:29:06 pm
Thank Talad...

Title: Re: A big problem!
Post by: lordfallback on May 02, 2006, 03:30:27 pm
Voila  :thumbup: \\o//
Title: Re: A big problem!
Post by: AryHann on May 02, 2006, 03:32:26 pm
Great.
When I will go home tonight I will look into them. From work I can't do that.

I will let you know asap.
Thanks
Title: Re: A big problem!
Post by: lordfallback on May 03, 2006, 09:04:25 am
Do you know already how i can solve my problem?
Title: Re: A big problem!
Post by: Karyuu on May 03, 2006, 09:09:51 am
Check Ary's thread (http://hydlaa.com/smf/index.php?topic=22325.0). If your error number isn't on there, she probably hasn't gotten to it yet.
Title: Re: A big problem!
Post by: AryHann on May 03, 2006, 03:16:36 pm
I have actually sent a mail early this morning.
The dumps you sent me are in the thread.
There is no solution available to that, but maybe sooner or later there will be. Maybe you have a corrupted data file? Maybe you have a no proper video card or not updated drivers?

More than this, I don't know what to say.
Title: Re: A big problem!
Post by: Kymizer on May 03, 2006, 03:40:42 pm
guess you have to wait Lordfallback... i'm sorry about this
Title: Re: A big problem!
Post by: lordfallback on May 03, 2006, 06:23:39 pm
np. I'm now updating my drivers
Title: Re: A big problem!
Post by: Kymizer on May 03, 2006, 07:41:15 pm
hopefully that will work
Title: Re: A big problem!
Post by: Neryam on May 19, 2006, 12:02:05 pm
Wait! I got something very very simalar when I updated. I don't remember the number, but the error comes as soon as you open planeshift right? When the game is loading on that splash screen with the tower and dragon-thingy and blah.

Try deleting ALL your DLLs in the planeshift folder.
Download updater version 1.1.1.1 from http://hydlaa.com/smf/index.php?topic=23024.0 . Do it anyway, even if you seem to have 1.1.1.1 already.
Now unzip the zip file you downloaded into the PS folder. Run the updater. It will throw an error but ignore it. Run the update. When done, run the updater again. If it updates any more files, delete those and run the updater yet again. Run pssetup.exe and make sure everything is the way you want it. Then try launching Planeshift again.
Worked for me..  X-/