PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: Tiera Qel on May 11, 2006, 08:44:03 pm

Title: Game wont load after updates
Post by: Tiera Qel on May 11, 2006, 08:44:03 pm
Basically the problem is this;

The opening graphic starts fine, the game loads...then the sign in screen comes up fine..my information is still there ( I recently moved so was gone for a few weeks) but once I click :ok: I get the " Dun" sound of doom..the screen flickers then goes black save for the yellow arrow.. I get a window saying;

EXCEPTION_ACCESS_VIOLATION at 077884CC

I had a good game starting to go; does anyone know what exactly is wrong?
 
Title: Re: Game wont load after updates
Post by: Karyuu on May 11, 2006, 08:56:27 pm
Hiya!

Looks like you're going to have to save the dump file and email it to Ary :} Check this (http://hydlaa.com/smf/index.php?topic=22325.0) thread for further detail, and hope it gets taken care of quick.

Can you mentioned when you've updated, and what version of the updater you have now?
Title: Re: Game wont load after updates
Post by: Tiera Qel on May 11, 2006, 09:02:45 pm
I tried today on an older version updater..same problem, now with the 1.1.1.1 updater it stops, saying the server is too old for the updater
Title: Re: Game wont load after updates
Post by: Karyuu on May 11, 2006, 09:08:05 pm
Ah, then the problem is much simpler, and easier to fix :} Find a file called "version.dat" in your main PlaneShift directory, delete it, then run the updater again and things should work.
Title: Re: Game wont load after updates
Post by: DaveG on May 11, 2006, 10:11:47 pm
All the servers currently have the same version.dat, so my guess is at some point a weird (newer?) one got up one one server and anyone who updated from that one is getting this issue.
Title: Re: Game wont load after updates
Post by: AryHann on May 12, 2006, 06:51:13 am
I have got emails of people having similar problems. Seems the updater is going a bit crazy for several reasons :-(

However, I have extracted the data from the dump file and it is basically not helping at all :-) I hope somebody that might have similar updater issues will find it useful!