PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: Laith on June 21, 2006, 07:40:47 pm

Title: the server isnt responding
Post by: Laith on June 21, 2006, 07:40:47 pm
im trying to log on but it keeps saying server is not available but it says there is 132 people online does anyone know how to fix the problem?
Title: Re: the server isnt responding
Post by: Alfonso Knaf on June 21, 2006, 07:42:05 pm
Maybe you are behind a fierwall, do you use a router or apersonal firewall?
Which system are you using? Linux, MacOS, Windows?
Title: Re: the server isnt responding
Post by: Laith on June 21, 2006, 07:49:07 pm
im not behind a fire wall or router and im running windows
Title: Re: the server isnt responding
Post by: Alfonso Knaf on June 21, 2006, 07:54:12 pm
Can you open the command line (darn I am not sure if it is called that way in englisch... maybe it is command shell) please.
(Go to: Start->Programms->Accesorries->cammand line)
Then type
ping http://laanx.fragnetics.com/
And give us the output.
Title: Re: the server isnt responding
Post by: Laith on June 21, 2006, 07:59:29 pm
it says:
Ping request cannot find host http://laanx.fragnetics.com please check the name and try again.
Title: Re: the server isnt responding
Post by: Alfonso Knaf on June 21, 2006, 08:07:26 pm
Hmm okay a assume you definitely have a connection problem.
From where are you accessing the net?
School, university, work?
EDIT: ARG, wait a minute!
try the same with laanx.fragnetics.com
without http://
SORRY!
Title: Re: the server isnt responding
Post by: Laith on June 21, 2006, 08:09:36 pm
home

*edit*

ok here are the results:
pinging laanx.fragnetics.com [210.193.49.103] with 32 bytes of data

request timed out
request timed out
request timed out
request timed out

ping statistics for 210.193.49.103:
packets: sent = 4, received = 0, Lost = 4 (100% loss)

Please avoid posting two or more successive posts before others have replied. Just edit your last post to add new information. Thanks! --Karyuu
Title: Re: the server isnt responding
Post by: Alfonso Knaf on June 21, 2006, 08:21:01 pm
Have yoe ever connected before?
Is the WinXP Firewall active?

(ps: sorry to the mods, that I didn't asked everything in the first post, I am a little fuzzy today...  :flowers: )
Title: Re: the server isnt responding
Post by: Laith on June 21, 2006, 08:25:14 pm
no firewalls active and ive connected before

*edit*

uh ok now its letting me on but it thinks im logged in have any ideas? i mean its obviously been over 30 seconds -.-
Title: Re: the server isnt responding
Post by: Bereror on June 21, 2006, 10:53:52 pm
Laith, please use the Modify button to edit your posts instead of posting new messages.

Also, this forum is for "Servers or mirrors availability announcements and status update discussions", but your problem belongs more to Technical Help: Problems BEFORE entering the game (http://hydlaa.com/smf/index.php?board=17.0) or Technical Help: IN GAME bugs (after loading world) (http://hydlaa.com/smf/index.php?board=33.0) forums.

Making sure that you post in the right forum and giving as of much information as possible (your operating system, processor, memory, graphic card etc.) is the key to the success.