PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: Svala on July 08, 2006, 06:22:49 pm

Title: repeated crashing
Post by: Svala on July 08, 2006, 06:22:49 pm

im sorry to be a bother. but i read most of the threads here, and none of them seemed to adress my problem. Every time i run planeshift, it crashes imediatly. i get a window that says planeshift has ancountered and error and needs to close. one time, it even restarted my computer and i got a window that said my system has recovered from a serious error.
I have not run the updater. and the game WAS working the few couple of days. but now i cant even move my character before i get the crash error.
is there anything i can do to fix this? or should i wait for a patch or somthing?

Title: Re: repeated crashing
Post by: Bereror on July 08, 2006, 06:29:52 pm

Is this the error that you get?

Crashing due to 00403467? Request a GM Teleport! (http://hydlaa.com/smf/index.php?topic=24177.0)

Title: Re: repeated crashing
Post by: Kymizer on July 08, 2006, 06:30:02 pm

does it ask you to save a diagnostic file??

Title: Re: repeated crashing
Post by: Svala on July 08, 2006, 06:41:32 pm

yes it does. it says  'somthing unexpected happened at planeshift crystal blue details EXCEPTION_ACCESS_VIOLATION at 00403467 would you liek to save a diagnostic file..
should i say yes?

Title: Re: repeated crashing
Post by: Bereror on July 08, 2006, 06:48:44 pm

Svala,

Please click on the link that I gave to you and follow the instructions there. Basically, enter your character's name and a GM will move it. Once you get back to the game, stay away from locations where you could meet dead bodies (Arena for example).

Title: Re: repeated crashing
Post by: Svala on July 08, 2006, 06:54:44 pm

oh thanx so much ^_^