PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: koolj on July 15, 2006, 05:50:35 pm

Title: When at game load screen before connect i get this error...
Post by: koolj on July 15, 2006, 05:50:35 pm
I get a runtime error with C++ in it.  I think I need to re install (even though I just started I got my character some stuff that somone lent to me, and I dont wanna loose it)

Can I keep the save file somewhere, re install it, then out the save file back and my character will still be there?

thanx :thumbup:
Title: Re: When at game load screen before connect i get this error...
Post by: Karyuu on July 15, 2006, 05:54:11 pm
Your character is stored on the server - otherwise anyone would be able to edit their character in whatever way they want :P If you're getting the runtime error when you exit the game, the problem is known and there is another thread about it in the forum. Otherwise, knowing when it happens would be important.
Title: Re: When at game load screen before connect i get this error...
Post by: koolj on July 15, 2006, 05:57:56 pm
Ok, so if I completly uninstall this game, re install, put the patch in, run teh updater and finally play. Then connect, my character will be in character select???

Title: Re: When at game load screen before connect i get this error...
Post by: Karyuu on July 15, 2006, 06:00:11 pm
Correct :} As long as you log in with the same account.
Title: Re: When at game load screen before connect i get this error...
Post by: koolj on July 15, 2006, 06:03:27 pm
Ok great, thank you very much  :D

*edit*

 >:( GRrrr, this time it loaded, connected, i selected character and when it stared to load the level it gave me the same error. and then i tried again and alittle after halfway of loading the whole game, it made a error sound with no error and instalny quit? BTW, when I was installing lots of the same errror came up, i had the choice to "Abort, Retry or Ignore" i did ignore on all after retry wouldnt work.

 :detective: It seems to be quite a mystery

Please avoid posting two or more successive posts before others have replied. Just edit your last post to add new information. Thanks! --Karyuu
Title: Re: When at game load screen before connect i get this error...
Post by: LARAGORN on July 15, 2006, 06:46:24 pm
>:( GRrrr, this time it loaded, connected, i selected character and when it stared to load the level it gave me the same error. and then i tried again and alittle after halfway of loading the whole game, it made a error sound with no error and instalny quit? BTW, when I was installing lots of the same errror came up, i had the choice to "Abort, Retry or Ignore" i did ignore on all after retry wouldnt work.

 :detective: It seems to be quite a mystery

Well if you hit Ignore even once, you are going to have problems :(
Title: Re: When at game load screen before connect i get this error...
Post by: koolj on July 15, 2006, 06:57:08 pm
Lol, well I had to hit it at least 20 times  :sweatdrop:

btw on the loading screen for the level I got this - (http://img399.imageshack.us/img399/2926/untitledap5.jpg)

Possibly because one of those files I ignored?
Title: Re: When at game load screen before connect i get this error...
Post by: DaveG on July 15, 2006, 07:38:09 pm
How much RAM do you have?
Title: Re: When at game load screen before connect i get this error...
Post by: Nilrem on July 15, 2006, 07:43:38 pm
Try getting the dll from here, and see if it works after placing it right inside your Planeshift directory.
http://rapidshare.de/files/23974779/dbghelp.dll.html
Title: Re: When at game load screen before connect i get this error...
Post by: DaveG on July 15, 2006, 07:51:05 pm
The package already comes with dbghelp.dll.
Title: Re: When at game load screen before connect i get this error...
Post by: koolj on July 15, 2006, 11:08:31 pm
Bah it was a simple thing to fix it.

I just restart my PC and it works... I guess I should try that first before posting...  :oops:
Title: Re: When at game load screen before connect i get this error...
Post by: Elvicat on July 16, 2006, 12:21:30 am
you proberly had the prosess going in the background so a reboot helped there or you could have killed it
Title: Re: When at game load screen before connect i get this error...
Post by: DaveG on July 16, 2006, 04:42:41 pm
That error often happens when you're out of RAM.  Yes, um... please try rebooting before posting.  Please, seriously, please try anything before posting.  Rebooting when something goes wrong (especially on Windows) should be instinctive.  ;)