PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: CodyTowner on July 19, 2006, 12:57:18 am

Title: even more problems...
Post by: CodyTowner on July 19, 2006, 12:57:18 am

hey i downloaded the game and i unipped the updater and i clicik on the blue crystal tech demo thing on my programs list under "start" and it says i need to save a diagnostics file and it doesnt run the game... what did i miss?

 this is what it says...

" something unexpected happened in planeshift: blue crystal
 Details: EXCEPTION_ACCESS_VIOLATION AT 00B9901C

 would you like tpo save a diagnostics file?"

Title: Re: even more problems...
Post by: steuben on July 19, 2006, 01:02:46 am

hmm...

check to make sure you have the most upto dat edrivers for your grapihcs card
and if still no go what are you rsystem specs

Title: Re: even more problems...
Post by: CodyTowner on July 19, 2006, 01:03:33 am

i dont speak computer... the only reply i can htink of to that is... huh?

Title: Re: even more problems...
Post by: steuben on July 19, 2006, 01:07:30 am

what version of windows/mac/*nix
how much ram do you have
what is the processor speed
what is the version of your groahics card rivers

most of which can be found in control panel system properites.

Title: Re: even more problems...
Post by: Karyuu on July 19, 2006, 01:10:00 am

For graphics card drivers: Right-click anywhere on your desktop, hit Properties, go to the Settings tab, and see what graphics card you have under 'Display'. If it's Nvidia, head over to www.nvidia.com (http://www.nvidia.com/page/home.html) and navigate to the "Download Drivers" link, choosing the correct and most recent one for your type of card. If it's ATI, your source of drivers is www.ati.com (http://www.ati.com/), and you need the "Drivers & Software" link. If it's anything else, use Google to find your manufacturer and download the most recent drivers.