PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: quarap on July 20, 2006, 02:36:45 pm

Title: trouble installing
Post by: quarap on July 20, 2006, 02:36:45 pm

i have troulble installing it has some files that wont work so i have to ,ignore, the files could this be why i cant login

*edit*

 installing planeshift

Please avoid posting two or more successive posts before others have replied. Just edit your last post to add new information. Thanks! --Karyuu

Title: Re: trouble installing
Post by: Nilrem on July 20, 2006, 02:58:36 pm

You certainly shouldn't have any problems installing PS.

Where have you get your .exe file?
What's its size?

Have you tried rebooting your system and trying to start the installing procedural again?

Title: Re: trouble installing
Post by: quarap on July 20, 2006, 03:14:21 pm

i think i was the first thing after the output folder it migh be the ps thing and then about 20 files near the end

Title: Re: trouble installing
Post by: Quin on July 20, 2006, 03:55:33 pm

I think Nilrem is probably right, you should reboot first. It sounds like some parts of PS are stuck in memory, which is why some files won't install.

1- reboot
2- un-install PS
3- install PS 3.015
    Do Not update yet
4- install patch 3.015b
5- update

Title: Re: trouble installing
Post by: quarap on July 20, 2006, 04:48:15 pm

i have allready installed patch like 20 times

Title: Re: trouble installing
Post by: Nilrem on July 20, 2006, 04:51:30 pm

quarap...

your problem isn't with the patch, but with the installation program.

Those warnings that some files gave you on game installation aren't normal, and should not appear.

Uninstall the game.
Reboot your system.
Install the game again... NO warning messages have to appear stating files are corrupt/damaged.

Title: Re: trouble installing
Post by: Quin on July 20, 2006, 05:28:17 pm

I found the process to be order sensitive.  I'd still reboot before un-installing to make sure psclient.exe isn't still in memory so it uninstalls correctly.

My suggestion:

1- reboot
2- un-install PS
3- install PS 3.015
    Do Not update yet
4- install patch 3.015b
5- update

Title: Re: trouble installing
Post by: quarap on July 20, 2006, 05:58:37 pm

i have started to download the game from a mirror and its about have done and if i reboot im not sure if it will lose the proggres but if your pretty sure it will work to reboot ill do it so are u atleast 80% sure it will work to reboot?

*edit*

i rebooted uninstalled and reinstalled and it worked thanks eveyone no i just need to get it to login

Please avoid posting two or more successive posts before others have replied. Just edit your last post to add new information. Thanks! --Karyuu