PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: tupacrune122 on September 07, 2006, 07:48:23 pm

Title: Help! dbghelp.dll not found!
Post by: tupacrune122 on September 07, 2006, 07:48:23 pm
PLEASE!!! HELP!!!
:'(  I try to load the world... and then when its almost finished.... It said... DBGHELP.DLL NOT FOUND.
WHAT SHOULD I DO  X-/.... I ran the UPDATER and it said it updated everything and everything was good...
Planeshift says that the file is still not found  :-\.

If this is the case..... Can someone that plays planeshift.... please give me the correct files to run planeshift  :'( HELP!!!  :( ::|

PLEASE!! HELP!!!

Please Send through email at : tupacrune122@hotmail.com

Title: Re: AHH HELP! DBGHELP.DLL NOT FOUND
Post by: ThomPhoenix on September 07, 2006, 07:59:50 pm
Make sure you:
- Installed Planeshift properly
- Applied the patch correctly
- And updated correctly after applying the patch.
Read the instructions here (http://hydlaa.com/smf/index.php?topic=24432.0) for how to do all that.

Once you've made sure you have a correct install of Planeshift, and you still get the issue, just download the dll file here (http://www.dll-files.com/dllindex/dll-files.shtml?dbghelp)
Title: Re: Help! dbghelp.dll not found!
Post by: tupacrune122 on September 07, 2006, 08:18:11 pm
:( Please help me :(

now the DLL problem is taken care of.... I have another problem now...  :'(
A window comes up saying

Microsoft Visual C++ Runtime Library

ProgramC:\\programfiles\planeshift Chrystal Blue\psclient.exe


Please help me on what to do here.  :-\ :(

:( Please help me :(

Also please stop with the moving glowing text.
Title: Re: Help! dbghelp.dll not found!
Post by: Karyuu on September 07, 2006, 08:23:36 pm
Have you managed to extract the files from the .zip patch into your main PS directory 100% successfully? Did you overwrite all files? Did you run the updater, and did it finish updating?

*edit*

Please don't create two threads about the same problem. You have started using this one and there are already people offering you advice. Stick to it please.
Title: Re: Help! dbghelp.dll not found!
Post by: tupacrune122 on September 07, 2006, 08:42:22 pm
Yes I did all that... I have a question.. couldnt you just make like a winrar file... with all of the files that are supposed to be in the planeshift file to make it run correctly with no problems. unless it was someone's computer?

I would like you to do that for me.. if the files are the problem?
Title: Re: Help! dbghelp.dll not found!
Post by: Karyuu on September 07, 2006, 08:45:41 pm
I'm not sure I'm understanding what you mean :} The patch is an archive (zip) with new files that need to replace the old. Everything else needs to be.. well, unrared, unzipped, right there in your main directory.

My suggestion to you at this point would be to uninstall completely (make sure you have no PS folders or files left) and then try reinstalling again, with the patch and the updater. For some reason, trying it again works the second time for many people.
Title: Re: Help! dbghelp.dll not found!
Post by: tupacrune122 on September 07, 2006, 08:51:48 pm
what do you mean.... you mean.. delete everything.. and uninstall it... then I have to wait another hour or 2.. to get the instaler back?.... I will have to re download the whole thing again?.... it took like 2 hours :(
Title: Re: Help! dbghelp.dll not found!
Post by: Karyuu on September 07, 2006, 08:53:03 pm
I would suggest keeping the installer around - you never know when you may need it, really. Save it somewhere!

I don't have any other suggestions myself, so either you give this a try or wait for others to possibly suggest something else.
Title: Re: Help! dbghelp.dll not found!
Post by: tupacrune122 on September 07, 2006, 08:57:29 pm
well.... ok.... i guess one day.. i will download it.... for now... :( ... i am too frustrated to start again :( ..... ill probably try again tomarrow.. or find another game :( ...