PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: zog on September 15, 2006, 03:43:41 pm

Title: errors after updating
Post by: zog on September 15, 2006, 03:43:41 pm

hiya ...after several tries (deleting, then restoring, then deleting again) removing the version.dat file and updating (trying both with and without the "skip version check") I finally managed to update. Now ...I crash before my client launches, with EXCEPTION_INT_DIVIDE_BY_ZERO at 004BF9B2 as an error and being asked if I want to save a diagnostic file. Running Windows XP.

<edit> ripping the whole thing out and reinstalling ...see if that works

<edit2> okay, finally got it to work ...here's what worked for me:
uninstalled planeshift, then re-dl'ed it and patched ...then updated (first attempt failed ...deselected the "check version" option and it functioned)

Title: Re: errors after updating
Post by: Gensai on September 16, 2006, 01:55:13 am

I'm getting the same problem...is there a way to get it to work without uninstalling and installing again?  because it'll take me a while to download it again :(

Title: Re: errors after updating
Post by: Karyuu on September 16, 2006, 02:29:04 am

Try to always keep the original installation exe around - reinstalling may be required several times throughout the course of your gameplay due to various problems, and redownloading it over and over is a waste of time and bandwidth if you can just burn the .exe to a CD.

Title: Re: errors after updating
Post by: Gensai on September 16, 2006, 03:13:58 am

I've tried to use my old exe and uninstalling and installing several times, but when I try to update it downloads part of the way, then it just closes, and I can never open it again.   :'(

Title: Re: errors after updating
Post by: Karyuu on September 16, 2006, 03:14:51 am

Did you remember to apply the patch as well? :}

Title: Re: errors after updating
Post by: Gensai on September 16, 2006, 03:24:05 am

ahh good point  :oops:

I'm going to find patch now!!!  :woot: